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Reviews of Baiyoke Boutique

3 out of 5
Baiyoke Boutique
120/359 Radjprarop Rd, Radjthevee, Bangkok, Bangkok

Reviews

6.4
Rating 10 - Excellent. 40 out of 434 reviews" "
Rating 8 - Good. 131 out of 434 reviews" "
Rating 6 - Okay. 167 out of 434 reviews" "
Rating 4 - Poor. 56 out of 434 reviews" "
Rating 2 - Terrible. 40 out of 434 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Mohamed

Stayed 4 nights in Dec 2023

2/10 Terrible

Fung Kiu

Stayed 4 nights in Dec 2023

6/10 Okay

Alexander, Hartington

Traveled with family
Liked: Staff & service, amenities
Good location - near pratunam market
Stayed 2 nights in Nov 2023

8/10 Good

NATTHAPHON

Stayed 1 night in Nov 2023

2/10 Terrible

phani Kumar

Stayed 2 nights in Jun 2023

4/10 Poor

Roman

Stayed 1 night in Mar 2023

6/10 Okay

DINO

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
it was near the markets. The hotel needs an upgrade. some of the staff especially the one's in the front desk needs to be more knowledgeable regarding the places near the hotel. for example the restaurants. Some of the staff needs to learn to speak english since a lot of tourists visits Bangkok.
Stayed 3 nights in Feb 2023

8/10 Good

cherry

Stayed 4 nights in Feb 2023

10/10 Excellent

Lim

Stayed 3 nights in Jan 2023

4/10 Poor

Mohd Asmuni

Traveled with family
Funny lift position. Located in between floors. Not suitable for wheelchair and old people or people with difficulty in walking. Not really sound proof wall. We can hear people talking from apposite and adjacent room. No privacy. Room not as per advertised.

4/10 Poor

NIMALI

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are minimal for the cost we spent. Front desk people are not customer frindly. No microwave Facilities available. poor water drainage at the bathroom floor. It is all the time wet. Keep 1000 bht refundable deposit. When compared to the hotel we accommodate prior to this hotel for the same price, condition of this room was very bad.

8/10 Good

Wayland

Traveled with group
Liked: Cleanliness, staff & service
It was centrally located but was also hidden in a small congested street.

8/10 Good

Mei Fang

Stayed 2 nights in Oct 2022

8/10 Good

YUEN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020
Response from Sakda on Mar 17, 2020
Dear guest, Thank you for your review and your rating. We are delighted that you enjoyed your stay with us. Best regards, Hotel Manager

8/10 Good

vennie

Liked: Cleanliness, staff & service
Nice place
The aircon not cold.. the lifts are inbetween flights of stairs.. so u need walk stairs from yr lift to yr room no matter which floor you go. There are shuttle bus to several places and for weekend free shuttle bus to chatuchak market. The staffs are wonderful. The hotel is very near the airport railway train. I will stay again
Stayed 4 nights in Feb 2020
Response from sakda on Feb 19, 2020
Dear guest, Thank you for staying with us and for your rating. We have spoken our chief engineer already this morning. Please accept our apologies for any inconvenience caused to you. Best regards, Hotel Manager

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2020
Response from sakda on Feb 13, 2020
Dear guest, Thank you for your review and your rating. Best regards, Hotel Manager

8/10 Good

Verified traveler

Stayed 4 nights in Jan 2020
Response from Sakda on Feb 5, 2020
Dear guest, Thank you for your review and your rating. We are delighted that you enjoyed your stay with us. Best regards, Hotel Manager

4/10 Poor

Verified traveler

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I was staying at the end unit which was next to the exit door, with the staffs and trolleys going in and out of the exit door making me loose my sleep. The counter lady that I spoken to was so unhappy when I requested for a change of room though it was my third day of say already
Stayed 3 nights in Jan 2020
Response from Sakda on Feb 3, 2020
Dear guest, Thank you for staying with us and for your rating. We have spoken to the persons concerned already this morning. Please accept our apologies for any inconvenience caused to you. Best regards, Hotel Manager

6/10 Okay

Gerasimo

Disliked: Amenities, property conditions & facilities
Smell it the bathroom was bad,towels with holes, Needs urgently refurbishment
Stayed 6 nights in Jan 2020
Response from sakda on Jan 27, 2020
Dear guest, Thank you for staying with us and for your rating. We have spoken to our Executive Housekeepeer already this morning. Please accept our apologies for any inconvenience caused to you. Best regards, Hotel Manager

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location near the Airport Rail station (can enter the hotel through the back door through the cafe). Good location near streets selling street food (day and night), as well as buying clothes at the Pratunam Market (day) and night market (night). Walk further down and you will reach Platinum Mall, Central World, Big-C. Not recommended if you have accompanying travellers (e.g. elderly parents) who have issues with climbing some flights of stairs, which you will encounter both at lobby level and the level to get to your room. If you are staying at lower levels, you may encounter a number of mosquitoes in your room. If you are intending to stay at this hotel, book through online travel sites rather than their website so that you have a seamless pleasant experience without having to verify and settle your bills on the spot, even though you have previously submitted your credit card details on their own online system. The hotel also requires you to present all travellers' details during check-in.
Stayed 4 nights in Dec 2019
Response from sakda on Jan 27, 2020
Dear guest, Thank you for staying with us and for your rating. We have noted your comment about the our stairs in front of the lifts, which are due to be re-done as part of a renovation by installing one glass lift in front the hotel to reduce this inconvenient. Best regards, Hotel Manager

8/10 Good

Teku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from sakda on Jan 27, 2020
Dear guest, Thank you for your review and your rating. We are delighted that you enjoyed your stay with us. Best regards, Hotel Manager

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very old and the rooms are stinky with weird smell. Hot water takes forever to heat up. Mattress is very uncomfortable, bed sheet gave me itch.
Stayed 1 night in Jan 2020
Response from sakda on Jan 13, 2020
Dear guest, Thank you for staying with us and for your rating. We have spoken to the persons concerned already this morning. Please accept our apologies for any inconvenience caused to you. Best regards, Hotel Manager

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
All windows are block most snacks in the room are charge and.
Stayed 1 night in Jan 2020
Response from sakda on Jan 13, 2020
Dear guest, Thank you for staying with us and for your rating. We have spoken to the persons concerned already this morning about all windows are block. Please accept our apologies for any inconvenience caused to you. Best regards, Hotel Manager

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospital Hotel
Baiyoke Boutique is just right beside the Railway Station. Super convenient especially when you have heavy luaggage. The butlers are also very hospital and helpful. This is my 4th time staying at this hotel. I will choose this hotel over others. Value for $.
Stayed 4 nights in Dec 2019
Response from sakda on Dec 23, 2019
Dear guest, Thank you for your review and your rating. We are delighted that you enjoyed your stay with us. Best regards, Hotel Manager

2/10 Terrible

Anjana

Disliked: Cleanliness, property conditions & facilities, room comfort
It was the filthiest Smelliest hotel Room I have ever stayed in. Disgusting. I had to move to another hotel next day😩😳😓😢
Stayed 1 night in Dec 2019
Response from sakda on Dec 16, 2019
Dear guest, We are very sorry to know you were unhappy with your stay and the service provided. Please accept my sincere apologies for the inconvenience caused to you on this occasion this not at all typical of our normal service standards. All point you raised about the unsatisfactory condition of the room was duly discussed with head of department concerned for immediate improvement. Best regards, Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Simple stay. More like 2-stars for the exterior. Interior is fine.
Stayed 1 night in Dec 2019
Response from sakda on Dec 9, 2019
Dear guest, Thank you for your review and your rating. We are delighted that you enjoyed your stay with us. Best regards, Hotel Manager

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I got bad dreem from this hotel because I has been charge money without stay in the hotel.
Stayed 2 nights in Nov 2019
Response from sakda on Nov 25, 2019
Dear guest, Thank you for your review and your rating. After looking into the matter, we found that the accommodation was subsequently held with arrival of guest as booked. Therefore, our accounts department with full and complete justification have debited a “non refund ” charge as per condition of this booking. I hope that you find our explanation sufficient and correct. Best regards, Hotel Manager

8/10 Good

aiza11, Kuala Lumpur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic the location and easy access to amenities and shopping areas.
Stayed 2 nights in Oct 2019
Response from Sakda on Nov 5, 2019
Dear guest, Thank you for your review and your rating. We are delighted that you enjoyed your stay with us. Best regards, Hotel Manager

2/10 Terrible

Ahmed

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad staff and bad service It should be 1 star
Stayed 3 nights in Oct 2019
Response from sakda on Oct 28, 2019
Dear guest, Thank you for staying with us and for your rating. We have spoken to all Head of Department already this morning. Please accept our apologies for any inconvenience caused to you. Best regards, Hotel Manager

6/10 Okay

Verified traveler

Stayed 4 nights in Sep 2019
Response from sakda on Sep 30, 2019
Dear guest, Thank you for your review and your rating. We are delighted that you enjoyed your stay with us. Best regards, Hotel Manager

4/10 Poor

Leroy, Seattle

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pros: Staff was great and helpful Short walking distance to the train station (just make sure you get off the west end or crossing the street will suck) In the middle of little India The cons: No hot water (or the water heater was broken) Internet service was quite spotty Totally dated facility Air circulation is poor in the bldg, quite musty.
Stayed 2 nights in Sep 2019
Response from sakda on Sep 30, 2019
Dear guest, Thank you for staying with us and for your rating. We have spoken to the persons concerned already this morning. Please accept our apologies for any inconvenience caused to you. Best regards, Hotel Manager

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019
Response from sakda on Sep 30, 2019
Dear guest, Thank you for your review and your rating. Best regards, Hotel Manager

10/10 Excellent

Hadi Dinie

Stayed 3 nights in Sep 2019

8/10 Good

Chak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, staffs is friendly and courteous.!
Stayed 1 night in Jul 2019
Response from Sakda on Jul 31, 2019
Dear guest, Thank you for your review and your rating. We are delighted that you enjoyed your stay with us. Best regards, Hotel Manager

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Bad hotel
1) hotel room door faulty. 3 times unable to open the door and have to call the staff up. 2) toilet water too small. Only have cold water. 3) aircon not cold
Stayed 3 nights in May 2019
Response from Sakda on Jul 3, 2019
Dear guest, Thank you for staying with us and for your rating. We have spoken to the persons concerned already this morning. Please accept our apologies for any inconvenience caused to you. Best regards, Hotel Manager

8/10 Good

Jonathan, Kuala Lumpur

Traveled with partner
Liked: Staff & service, amenities
Pleasant, would return in future. However, some improvement required such as to change the carpets in the room as it is very old, dirty, and smelly. Bathroom needs to be checked too as it emits an unpleasant smell at all times.
Stayed 3 nights in May 2019
Response from Sakda on May 28, 2019
Dear guest, Thank you for staying with us and for your rating. We have noted your comment about our carpet, which are due to be re-done as part of a renovation which now we have finished for the new carpet on 3rd floor already. We have spoken to the persons concerned already this morning about smelly in the bathroom. Please accept our apologies for any inconvenience caused to you. Best regards, Hotel Manager

8/10 Good

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Sakda on May 28, 2019
Dear guest, Thank you for your review and your rating. Best regards, Hotel Manager

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Good location but hotel is old & run down
It’s location is only good because it’s near the airport link and for the shopping. The hotel is rather old, toilet leaking, in room Wifi unstable and overall rather run down and upgrading must be made. I have stayed here several times over the past 10 years but won’t want to stay again for my next trip as there are much better boutique hotels around this location for similar prices.
Stayed 1 night in May 2019
Response from Sakda on May 20, 2019
Dear guest, Thank you for staying with us and for your rating. We have noted your comment about the hotel is old & run down, which are due to be re-done as part of a renovation. Best regards, Hotel Manager

8/10 Good

Saphat, Phnom Penh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe places and near city easy to go anywhere and staffs polite
Stayed 2 nights in May 2019
Response from Sakda on May 20, 2019
Dear guest, Thank you for your review and your rating. We are delighted that you enjoyed your stay with us. Best regards, Hotel Manager

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wifi connection is not good. I think the bathroom need water tab.
Stayed 3 nights in May 2019
Response from Sakda on May 16, 2019
Dear guest, Thank you for staying with us and for your rating. We have spoken to the persons concerned already this morning. Please accept our apologies for any inconvenience caused to you. Best regards, Hotel Manager

6/10 Okay

Serene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019
Response from Sakda on May 14, 2019
Dear guest, Thank you for your review and your rating. Best regards, Hotel Manager

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Sakda on May 14, 2019
Dear guest, Thank you for your review and your rating. Best regards, Hotel Manager

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Location wise is good. Except for the old building interior and exterior.... there were cockroaches crawling on the wall. And the kettle was horrendous. Small insects crawling inside..... a big turn off. Gave the chambermaid my instant noodles... zzz. Price vs loc is 👍. Price vs quality is 👎. No toothbrush and paste. Acceptable for non fussy ppl and ppl without no ocd....
Stayed 3 nights in Mar 2019
Response from sakda on Apr 3, 2019
Dear guest, Thank you for staying with us and for your rating. We have spoken to the persons concerned already this morning. Please accept our apologies for any inconvenience caused to you. Best regards, Sakda Tanmahasmut Hotel Manager

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Overall is good
Stayed 2 nights in Feb 2019
Response from sakda on Mar 5, 2019
Dear guest, Thank you for your review and your rating. We are delighted that you enjoyed your stay with us. Best regards, Sakda Tanmahasmut Hotel Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's convenient because near to
Stayed 3 nights in Feb 2019
Response from sakda on Apr 1, 2019
Dear guest, Thank you for your review and your rating. Best regards, Sakda Tanmahasmut Hotel Manager

6/10 Okay

TJ

Liked: Cleanliness, staff & service
Near to airport railway link. Accessible to major shopping mall
Stayed 3 nights in Jan 2019
Response from Sakda on Feb 4, 2019
Dear guest, Thank you for your review and your rating. We are delighted that you enjoyed your stay with us. Best regards, Sakda Tanmahasmut Hotel Manager

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Need money back not happy at all.,being a gold member I am not happy will company soon
Stayed 3 nights in Jan 2019
Response from Sakda on Jan 17, 2019
Dear guest, Thank you for staying with us and for your rating. We have spoken to all Head of Department to find out any issue during this week of before as we did not know anything of your case. Please accept our apologies for any inconvenience caused to you. As a gesture of goodwill, we would like to offer you a complimentary one deluxe room with breakfast buffet for 2 persons for one night at our property for a future stay, Please contact the my office at email advisor@baiyoke.co.th upon arranging your room reservation. It will be our pleasure to ensure that you enjoy your future stay with us. Best regards, Sakda Tanmahasmut Hotel Manager

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Sakda on Jan 11, 2019
Dear guest, Thank you for your review and your rating. Best regards, Sakda Tanmahasmut Hotel Manager

8/10 Good

Zulkafli

Liked: Cleanliness, staff & service, room comfort
Good
Near night market, Airport Railink and muslim food
Stayed 1 night in Dec 2018
Response from Sakda on Dec 20, 2018
Dear guest, Thank you for your review and your rating. We are delighted that you enjoyed your stay with us. Best regards, Sakda Tanmahasmut Hotel Manager