Undergoing renovation in quiet/local location
Posted May 31, 2016
Stayed 08-Jun-2015 1-night in Superior room 718.
Foyer was trashed due to renovation.
Unfriendly receptionist on evening check-in.
Room smelt musty despite hotel claiming they were fully booked for many nights and late checkout not available. Printed notes in room stating painting of hotel between 8am - 8pm.
Guests are mainly Chinese tourists in large tour buses.
Didn't have breakfast.
Comfortable chairs outside lifts.
Safe in room alarmed very loudly if wrong combination entered 3-times.
Separate bath and shower cubicle.
Very local restaurants nearby (Thai/Isaan) - don't speak any English.
Shopping centre 10-mins taxi drive away.
I booked here to train at Master Toddy's Thai boxing gym close by.
Had 3-different quotes for late checkout (before I booked the hotel from England, on check-in, morning of checkout). Despite paying for late checkout in the morning, I was called at 12:30pm asking when I was checking out!
Checked out at 17:00pm.
Difficult to get taxis to airport at 17:00pm. First 7-taxis refused to go, although hotel offered to provide one at their rates.
Comment from Hotel Management
Nov 21, 2016 by Sureerat, Hotel Management
Dear Valued Guest,
Thank you for staying with us and glad that you comfortable along your stay. We will take your advice to improve our hotel.
Hope to welcome you again in the near future.