Ratings based on 280 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2017
The room we have is great for family. Love the bed and always have a good sleep!
5 out of 5
Recommended
for Everyone
by A verified traveler

Overall great experience

Posted Jun 11, 2017
A kind reminder, as I first arrive, I entered the HOTEL side which is next door. Wrong~ This is a booking for Centre Point Sukhumvit Thong-Lo SERVICED APARTMENT. Expedia booking offered 2 hours extension for check-out, so I did it around 1pm something, however when I request for Free TukTuk service to BTS, their Tuk Tuk driver was not available until 1:30pm, better double check with front desk.
Comment from Hotel Management
Jun 22, 2017 by Saisunee S., Hotel Management
Dear Guest, Thank you very much for giving us a chance to serve you. We appreciate your kind comment on the performance of Centre Point Serviced Apartment Thong Lo. I am deeply sorry for the frustration you encountered such as the shuttle service. I have discussed your experience with respective Department Heads as well in order to improve our services. Please be informed that Grande Centre Point S55’s shuttle service will be available for Centre Point Serviced Apartment Thong Lo’ s guests during the break time. . Kindly contact our Front Desk staffs whenever you would like to take the shuttle service. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time! Sincerely, Saisunee S. Executive Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Awesome hotel in Thong lo

Posted May 20, 2017
Me and my wife stayed in this hotel for 4 nights alongwith my two kids. Right from day one we experienced very courteous and helpful staff. Very impressed with cleanliness and room service. I would definitely reccommend my friends, very economical hotel in one of the busiest CBD of Bangkok.
Comment from Hotel Management
May 22, 2017 by Saisunee S., Hotel Management
Dear Guest, Thank you for giving us a perfect rating and for recommending our property to other travelers. I am certain our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcome you back to Centre Point Serviced Apartment Thong Lo. If I can be of any assistance in the future, please do not hesitate to contact me. Have a good time! Sincerely, Saisunee S. Executive Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 15, 2017
Great hotel, really comfortable and all the staff very helpful.
Comment from Hotel Management
May 15, 2017 by Saisunee S., Hotel Management
Dear Guest, Thank you very much for taking your time to ahre your recent experience with us and for giving us a perfect rating. I am certain our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We hope that we will have an opporutniy once again to serve you for the next visit in the near future. Have a good time! Sincerely, Saisunee S. Executive Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Top place

Posted May 2, 2017
From checkin to checkout all went very well. The location was excellent. The pool &gym good. But most of all the staff were friendly & Helpful. Would stay here again
Comment from Hotel Management
May 4, 2017 by Saisunee S., Hotel Management
Dear Guest, Thank you ery much for giving us a chance to serve you and for taking your time to share your recent experience on Expedia. I am very pleased to know that you generally found that our quality and services had exceeded your expectations during your stay. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time! Sincerely, Saisunee S. Executive Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Tuk Tuk shuttle to Bts and supermarket till 8pm

Posted Apr 25, 2017
Great Stay, Booked for next trip next month. Friendly staff. Good location
Comment from Hotel Management
Apr 29, 2017 by Saisunee S., Hotel Management
Dear Guest, Thank you very much for taking your time to share your recent experience with us. I am very pleased to know that you enjoyed your stay at Centre Point Serviced Apartment Thong Lo . We look forward to be at your service again soon. Have a good time! Sincerely, Saisunee S. Executive Asssitant Manager
3 out of 5
by A verified traveler from canada/thIland

Below Expectations

Posted Apr 11, 2017
I did start to write a big review on this hotel but seems are limited so here is the quick one. I stay on average 50 nights a year in BKK. We have a house down the coast but come to BKK regular and stay a couple of night if I fly out somewhere. For the last 5 year after a recommendation I have only stayed at Centre Point properties. I think they are fantastic value for money if booked early. I have now stayed at every Centre Point Property in BKK, this was the only one I had not stayed at before. Again a recommendation but sadly did not even come close to meeting my expectations. 1 arrived at 1700, had to wait for room and staff forgot I was waiting. Had meeting at 6 on sukhumzit and was late. 2. Room was dated but good size and clean a plus. 3. Parking could be an issue if you have a car as space is limited and parking is on first come basis (really, if there is no parking and you have a car you are in trouble in this area). 4. The complimentory Tuk Tuk to BTS finishes at 1700. After that you are paying for taxi. Worse service hours of any Centre Point hotel. No service back from BTS so you pay again. This hotel needs the best service not the worst. 5. Staff serious and not friendly. (False smiles) 6. Breakfast was in the worst setting and was the worst presented with no real variety. If you white or thai you will be disappointed. I praise other hotels. Internet not great, gym just ok. Run out of room,. 3 more stays this month here, more reviews to come
Comment from Hotel Management
Apr 18, 2017 by Saisunee S., Hotel Management
Dear Guest, Thank you very for taking the time to share your feedback. I am very disappointed to learn that my team did not meet your expectations which resulted in an experience that was less than satisfactory. Please accept our sincere apologies that we fail to meet your expectation on this occasion. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please be assured that I have taken all the necessary measures so that this type of mistake never happens again. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Saisunee S. Executive Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Fair stay in downtown

Posted Mar 24, 2017
The stay was good. The room was spacious and well-equiped. I was happy for everything but the intern receptionist.
Comment from Hotel Management
Mar 28, 2017 by Saisunee S., Hotel Management
Dear Guest, Thank you very much for giving us a chance to serve you. It is great to know that you like our property, guest room and services provided by our attentive staff. Feedbacks from our guests are always valuable for us. This encourages us to deliver the best service. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time! Sincerely, Saisunee S. Executive Assistant Manager
5 out of 5
by John

Excellent

Posted Mar 18, 2017 on Hotels
Fantastic service. We were upgraded on arrival. Great pool and food
Comment from Hotel Management
Mar 20, 2017 by Saisunee, Hotel Management
Dear Guest, Thank you for giving us a perfect rating and taking your time to share your recent experience with us. I am certain our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time! Sincerely, Saisunee S. Executive Assistant Manager
5 out of 5
by Nigel

Marvellous hotel in Thong Lo, Bangkok

Posted Mar 18, 2017 on Hotels
Absolutely first class apartment, was immaculate in every respect.
Comment from Hotel Management
Mar 23, 2017 by Saisunee, Hotel Management
Dear Guest, Thank you very nuch for giving us a chance to serve you. We appreciate your kind comment and it is certainly our pleasure to hear that you have a pleasanr stay with us at Centre Point Serviced Apartment Thong Lo. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We look forward to welcoming you back in the near future. Have a good time! Sincerely, Saisunee S. Executive Assistant Manager