Outdoor pool, sun loungers
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Reviews of Chateau de Bangkok

4 out of 5
Chateau de Bangkok
29 Soi Ruamrudee 1 Ploenchit Road, Lumpini, Pathumwan, Bangkok, Bangkok

Reviews

8.4

Very Good

Rating 10 - Excellent. 283 out of 750 reviews" "
Rating 8 - Good. 324 out of 750 reviews" "
Rating 6 - Okay. 104 out of 750 reviews" "
Rating 4 - Poor. 33 out of 750 reviews" "
Rating 2 - Terrible. 6 out of 750 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
This hotel was elegant, with spacious rooms, but the furniture could use an upgrade. Very nice bathroom, but water pressure in the shower was weak. Really nice rooftop pool with nice views. Nice gym too. Location is good, quiet, with a handful of malls and shopping centers around and 10 minute walk from closest BTS (skytrain) station.
Stayed 3 nights in Jan 2020
Response from Manasicha P. on Feb 13, 2020
Thank you for your review. We will have the big renovation soon. Then we hope we will hvae an opportunity to service you again when we are reopen again.

8/10 Good

Tracey

Liked: Cleanliness, staff & service, room comfort
Value for money
Very comfortable, central location, spacious room breakfast average, hotel room needed maintenance
Stayed 3 nights in Dec 2019
Response from Manasicha P. on Feb 4, 2020
Thank you for your review. We are appreciated to hear that you have the good moment when you stay with us.

4/10 Poor

Freeman

Disliked: Cleanliness, property conditions & facilities, room comfort
Warning
Terrible fumes as it still under construction. Not honest in claims or in advising actual conditions, no restaurant, and toxic environment. Their rating of “10” is fake for sure.
Stayed 4 nights in Jan 2020
Response from Manasicha P. on Jan 27, 2020
Thank you for your review. We have Cafe' Gourmand at lobby area which you can order food&beverage 07:00-22:00hrs. For air pollution, we are unable to control it, the enviroment around our hotel because the location is center of business then it may not have much of natural view. We are unable to fake rateing because it out of control from our side. Anyway our hotel are really appreciated that you select our hotel for this time and we will have the big renovation soon then hope we will have an opportunity to service you again when we are reopen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the service and the courtesy of the staff I also liked the proximity of the hotel to restraunts and shops
Stayed 3 nights in Jan 2020
Response from Manasicha P. on Jan 22, 2020
Thank you for stayed with us and we are appreciated for your comment. Hope to have an opportunity to service you again in the future.

8/10 Good

eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Manasicha P. on Jan 6, 2020
Thank you to stay with us.We will try to develop our hotel . Hope we will have an opportunity to service you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019
Response from Manasicha P. on Jan 6, 2020
Thank you to stay with us. We will try to develop our hotel. Hope we will have an opportunity to service you again when we are reopen again.

6/10 Okay

Emana

Liked: Staff & service
Disliked: Cleanliness
So so
Have some blood on bed sheet . Air condition was too strong but blanket not enough warm . Room is too old but outside of hotel looks great . Service are great , stuffs are great . The location is great too .
Stayed 2 nights in Dec 2019
Response from Manasicha P. on Jan 6, 2020
Thank you to stay with us and give the valuable comment. We will try to develop our hotel as your comment. Hope we will have an opportunity to service you again when we are reopen again.

8/10 Good

ERIC

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 4 nights in Dec 2019
Response from Manasicha P. on Dec 17, 2019
Thank you for stayed with us. Hope we will have an opportunity to service you again.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Location to Embassy, shopping, and restaurants. It is situated app. two blocks from the Ploen Chit stop on the sky train providing fast, convenient travel to other parts of the city.
Stayed 4 nights in Nov 2019
Response from Manasicha P. on Nov 22, 2019
Thank you to stayed with us and thank you for your review. Hope we will have an opportunity to service you again.

10/10 Excellent

Bertram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, friendly staff, large executive rooms with kitchen and dining room, nice steam room and sauna at facility.
Stayed 3 nights in Oct 2019
Response from Manasicha P. on Nov 14, 2019
Thank you for stay with us. Hope we will have an opportunity to service you again in the near future.

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. Great location
Stayed 2 nights in Nov 2019
Response from Manasicha P. on Nov 13, 2019
Thank you for stay with us. Hope we will have an opportunity to service you again in the near future

8/10 Good

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and good service of the staffs
Stayed 1 night in Oct 2019
Response from Manasicha P. on Oct 30, 2019
Thank you for stay with us. Hope we will have an opportunity to service you again in the near future.

10/10 Excellent

Yemi, Accra

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The Support to guests by the staff was phenomenal. I found them very helpful at all times
Stayed 11 nights in Oct 2019
Response from Manasicha P. on Oct 21, 2019
Thank you to stay with us and hope we will have an opportunity to service you again.

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Manasicha P. on Oct 17, 2019
Thank you for stay with us. Hope we will have an opportunity to service you again in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Manasicha P. on Oct 15, 2019
Thank you to stay with us. Hope we will have an opportunity to service you again in the near future.

8/10 Good

MING WAH

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2019
Response from Manasicha P. on Oct 15, 2019
Thank you to stay with us. Hope we will have an opportunity to service you again in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly great stay
Grand hotel that had seen better days - still spacious and elegant - good service - recommend to provide personal amenities - breakfast buffet took more than 30 minutes to have all food ready though
Stayed 2 nights in Oct 2019
Response from Manasicha P. on Oct 9, 2019
Thank you to stay with us and give the valuable comment. We will try to develop our hotel as your comment. Hope we will have an opportunity to service you again.

8/10 Good

Nicholas

Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019
Response from Manasicha P. on Oct 22, 2019
Thank you for stay with us.

6/10 Okay

Jeremy

Disliked: Cleanliness, property conditions & facilities
An unhappy ending or one unhappy night in Bangkok
Rooms are dated and sewerage was dripping from the bathroom ceiling.
Stayed 3 nights in Aug 2019

10/10 Excellent

GAUTIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff as always.
Stayed 2 nights in Jul 2019
Response from Pornpen S on Aug 1, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Birgitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in a city full of options...
As great as the room was, the service was even better. My flight to Bangkok was severely delayed by a whole day but I had been in contact with Tham, the director of rooms, via WhatsApp. Not only did he make sure my reservation was o.k., he made sure the airport transport car was kept abreast of my arrival time. The dinning hall staff were nice & welcoming every morning and the breakfast buffet had a lot of options in American/European food as well as Thai dishes. The hotel is right across the street from a 7-11 inside an office building. While the hotel is in somewhat of a business district, it is minutes from plenty of things to do. The hotel even has its on tuktuk to take you to the closest BTS station. The rooftop pool has an excellent view of the city. The door and front desk staff are helpful day and night with taxis, grab cars and even deliveries. Although most people don't spend much time inside their rooms, the tv has plenty of channel options including a Fox movie channel that has better and more recent films than what you see on airline networks and Netflix. I was in the suite & it is as described--but bigger. It's like an apartment and while some of the kitchen appliances are dated, they all work. The maid service replaces your 2 bottles of water every time the room is cleaned. There are 2 walk in closets with ample shelves and space to hang clothes. And there are 2 bathrooms. Chateau de Bangkok was the perfect place to take care of business and see the sights.
Stayed 9 nights in Jul 2019
Response from Pornpen S on Jul 24, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with big rooms!
The hotel is centrally located. Can easily walk to restaurants and the BTS train. The service is great and the staff is accommodating. The breakfast is good. The rooms are spacious and the bed is comfy.
Stayed 5 nights in Jul 2019
Response from Pornpen S. on Jul 20, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is ok
Stayed 3 nights in Jun 2019
Response from Pornpen S on Jul 17, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Toan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Pornpen S on Jul 15, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs are very helpful and the rooms are very spacious and clean. It’s very well equipped. Except maybe for the water temperature, no matter how you adjust it’s always too hot.
Stayed 4 nights in Jul 2019
Response from Pornpen S on Jul 12, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

TSZ YING

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Pornpen S on Jul 8, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel room is spacious. Location is ok. About 10 minustes walk to Ploen Chit BTS Station. Staff are nice and friendly. But the room is torn and old.
Stayed 6 nights in Jun 2019
Response from Pornpen S on Jul 4, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jackie, Kuala Lumpur

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is average, hotel staffs are polite,.....
Stayed 6 nights in Jun 2019
Response from Pornpen S on Jun 25, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dirk, Hanoi

Liked: Cleanliness, staff & service, room comfort
Great value for money hotel in Bangkok
Very practical large studio-type room with full kitchen, a super good bed and a large jaccuzzi bath. WIFI is very stable. AC cools well. The staff is wonderful: always providing full service with a smile. I like this hotel a lot.
Stayed 2 nights in May 2019
Response from Pornpen S on Jun 5, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Pornpen S on May 27, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Just right.
The building is an old one, but well compensated with good location and good service. I have no hesitation to recommend Chateau de Bangkok to business people as well as vacationers.
Stayed 2 nights in Apr 2019
Response from Pornpen S. on Apr 9, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Domenico, Nong Khai

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The professionalism of the staff from check-in to the end of the stay is considerable. The location of the hotel is excellent, just a stone's throw from many embassies and the proximity to the Ploenchit Station of the BTS Sky train makes it possible to easily reach every corner of Bangkok.
Stayed 1 night in Mar 2019
Response from Pornpen S. on Mar 27, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alan J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, I would stay again
Excellent staff. Huge room. Good fitness center and pool.
Stayed 6 nights in Feb 2019
Response from Pornpen S. on Mar 10, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Pornpen S. on Mar 4, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Terrific location, good sized rooms and a lovely staff.
Stayed 6 nights in Feb 2019
Response from Pornpen S. on Feb 21, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good location, nice large room. Great place to stay in Bangkok.
Stayed 1 night in Feb 2019
Response from Pornpen S. on Feb 20, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jennielyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Pornpen S. on Feb 12, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was close to the BTS sky train. Location was good.
Stayed 2 nights in Feb 2019
Response from Pornpen S. on Feb 5, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Pornpen S. on Feb 4, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 25 nights in Jan 2019
Response from Pornpen S. on Apr 1, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Disappointing
Pros: Location-although not in a touristy area, transportation was accessible to get there. I gave this establishment high marks for its helpful and courteous staff and comfortable room. However, I found the cleanliness and maintenance in some areas lacking. Cons: the cockroach near the coffeemaker in the restaurant (I don't recall seeing it on the menu). Although clean upon check-in, our room was barely cleaned during our 4-night stay; (floors unswept, kitchen and bathrooms not cleaned, bedding not changed upon reuest, washcloths not replaced). We will not be staying here during our next visit to Bangkok.
Stayed 4 nights in Dec 2018
Response from Pornpen S. on Jan 4, 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

LAI KUEN

Disliked: Cleanliness, property conditions & facilities
Very old
The furnitures are very very old and with mud, the ceiling in the toilet has water leakage, it is unacceptable!
Stayed 3 nights in Dec 2018
Response from Pornpen S. on Jan 3, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kunjang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the price offered
Great plce for the price I paid. Location is not that convenient but the front desk helped us after we called them. Service was good. Would return again.
Stayed 2 nights in Dec 2018
Response from Pornpen S. on Dec 25, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018
Response from Pornpen S. on Dec 19, 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Frederic

Disliked: Staff & service
Basic with space
Big room but old style and cleanliness is average - water pressure quite low as well. Breakfast is basic but ok
Stayed 2 nights in Nov 2018
Response from Pornpen S. on Dec 19, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The staff were super friendly and helpful! Huge, clean rooms. Little dated but still nice! Loved the rooftop pool and location!
Stayed 2 nights in Nov 2018
Response from Pornpen S. on Dec 19, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ann

Hotel staff very helpful and friendly good food would stay again room very nice x
Stayed 2 nights in Nov 2018
Response from Pornpen S. on Dec 19, 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2018
Response from Pornpen S. on Dec 19, 2018
Thanks for staying with us. We appreciate your feedback!