Ratings based on 253 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from London

Close to sky train

Posted Aug 23, 2016
Good location, very easy to get to any placeses around Bangkok. Value for money.
Comment from Hotel Management
Aug 26, 2016 by Bussara Ninpedcharat, Hotel Management
Dear Ms. Mareeya, Greeting from Citadines 11 Bangkok! Thank you for your kind feedback. We are happy to hear that you were satisfied during your stay with us. We hope you had a nice trip back home and hope to see you again soon. Best regards, Bussara Ninpedcharat Guest Service Manager
4 out of 5
by A verified traveler from Dubai

Nice hotel at a gr8 price

Posted Aug 20, 2016
Pros: Value for money, cleanliness and everything
Cons: The floor carpets as soon as you come out of the lifts - if can be changed will be a bonus.
Location: Close to BTS station, and lot of shops
I stayed there for 2 days and was on a shopping trip. The cleanliness of the hotel, staff attitude - overall the experience was very good. This is my 2nd stay at the hotel and the price what you pay is value for money. Free Tuk Tuk service to the main road is also a plus point.
Comment from Hotel Management
Aug 26, 2016 by Bussara Ninpedcharat, Hotel Management
Dear Mr. Zeeshan, Greeting from Citadines 11 Bangkok! Thank you for your kind feedback. We are happy to hear that you were satisfied during your stay with us. We hope you had a nice trip back home and hope to see you again soon. Best regards, Bussara Ninpedcharat Guest Service Manager
5 out of 5
by A verified traveler from hk

近酒吧,地點方便

Posted Jul 18, 2016
住左4晚.... 地點方便,近nana站,酒店有免費tuk tuk去車站。 樓下成條街都有野食,又多攤檔,仲有三間7-11。 房間十分舒適,充滿家的感覺。 泳池雖然細,但浸下游下都唔錯 健身室就......... 整體:真係唔錯,有機會可再住!
Comment from Hotel Management
by Bussara Ninpedcharat, Hotel Management
Dear Guest, Greeting from Citadines 11 Bangkok! Thank you for giving us kind comments and for choosing to stay in our property. We are looking forward to welcome you again very soon. Best regards, Bussara Ninpedcharat Guest Service Manager
2 out of 5
by A verified traveler

Below expected standard

Posted Jun 21, 2016
Pros: The location is quite handy.
Cons: Refurbishment of the property
1. Unfriendly and unresponsive reception service and employees 2. Noise noise noise. We checked into room 702 at the street end of hotel which is extremely noisey from road traffic and the bass from the outdoor bar operation across the road. The next day moved to the opposite end of the building which was much quieter. 3. Overall the general maintenance and upkeep of the property is poor and it looks tired and run down. 4. If you take the breakfast included in your room rate it is a very average offering from the pub/restaurant on the ground floor that breakfast is served in. 5. The bed is a little uncomfortable
Comment from Hotel Management
Jun 24, 2016 by Bussara Ninpedcharat, Hotel Management
Dear Guest, Greeting from Citadines 11 Bangkok! Thank you for your feedback and we apologize for any inconvenience during your stay. We are looking forward to welcome you again soon. Best reards, Bussara Ninpedcharat Guest Service Manager
4 out of 5
by A verified traveler from Hong Kong

Posted Jun 20, 2016
推介,朋友/家人好地方 好:地點方便,近nana站,住宿環境理想,空間大 不好:附近多酒吧(較嘈吵),附近環境衛生一般
Comment from Hotel Management
Jun 24, 2016 by Bussara Ninpedcharat, Hotel Management
Dear Guest, Greeting from Citadines 11 Bangkok! Thank you for giving us kind comments and for choosing to stay in our property. We are looking forward to welcome you again very soon. Have a nice day! Bussara Ninpedcharat Guest Service Manager
3 out of 5
by A verified traveler from Houston, Texas

Great location

Posted Jun 2, 2016
Pros: The location is perfect
Cons: Upgrade the rooms
I stayed 3 nights at Citadines in May 2016. My overall stay was pleasant but not a wow! The cost for what you are getting is fair. The room was a decent size and had a separate living area which included a refrigerator and kitchen utensils. The hotel is attached to Mulligans sports bar which was very convenient. Additionally, the location is in one of the top tourist destinations in Bangkok so I felt safe. Great staff! They have a private tuk tuk shuttle to take you around. The negatives is are (1) the hotel is directly across from a top night club and you can hear the music at night, (2) major construction across the street no fault of the hotel, (3) the hotel needs to be upgraded. I rate this hotel a 3.5 and would recommend it for a stay in Bangkok.
Comment from Hotel Management
Jun 3, 2016 by Bussara Ninpedcharat, Hotel Management
Dear Guest, Greeting from Citadines 11 Bangkok! Thank you for giving us kind comments and for choosing to stay in our property. We are looking forward to welcome you again very soon. Have a nice day! Bussara Ninpedcharat Guest Service Manager
4 out of 5
by A verified traveler

Posted May 30, 2016 on Orbitz
This booking offered me a refreshing way to live a contemporary apartment life for a short affordable period of time.
4 out of 5
by Wai Keong

Posted May 27, 2016 on Hotels
Comment from Hotel Management
Jun 4, 2016 by Natthadol Patthamadilok, Hotel Management
Mr. Keong, Greeting from Citadines 11 Bangkok! Thank you for giving us kind comments and for choosing to stay in our property. We are looking forward to welcome you again very soon. Have a nice day! Bussara Ninpedcharat Guest Service Manager
4 out of 5
by A verified traveler from New York, NY

Excellent location in the thick of Sukhumvit

Posted May 23, 2016
Pros: kitchen accessories, wifi worked well, laundry machines
Cons: room lighting slightly dim, shower head kept tilting down
Location: in the middle of everything -- no lacking anything to do nearby
About a 5-7 minute walk up Soi 11 from Sukhumvit, this hotel has everything someone might need who is in Bangkok for work and exploring. It will be even better when the construction finishes across the street, which starts as soon as the sun comes up.
Comment from Hotel Management
Jun 3, 2016 by Bussara Ninpecharat, Hotel Management
Dear Guest, Greeting from Citadines 11 Bangkok! Thank you for giving us kind comments and for choosing to stay in our property. We are looking forward to welcome you again very soon. Have a nice day! Bussara Ninpedcharat Guest Service Manager
4 out of 5
by Duncan from Glasgow

Good hotel with great staff

Posted May 13, 2016 on Hotels
The staff are very good. Any request is dealt with immediately. The pool area os too small and smoking is allowed there which spoils the area for mon- smokers. It was full when I was there. Lot of constrction nearby so noisy during the day.
Comment from Hotel Management
May 22, 2016 by Natthadol Patthamadilok, Hotel Management
Dear Mr. Glasgow, Warm greeting from Citadines Sukhumvit 11 Bangkok! Thank you very much your feedback and we do apologize for the inconvenience of the smoking on the pool and we will keep monitor on this closely. We look forward to welcome you again soon. Best regards, Bussara Ninpedcharat Guest Service Manger