Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from KL

Posted Nov 7, 2016
The location is strategic and access to terminal 21 within 15 walking distance.
5 out of 5
by A verified traveler from Singapore

excellent service, good location, comfortable room

Posted Oct 8, 2016
Location: Shopping at terminal 21 Bts Asoke along Sukhumvit line
The staffs are very friendly, attententive, helpful..provided excellent service. Exceeded my expectation. Location is good, walk to terminal 21 and Askoe bts 4-6mins. Super market and 7-11 convenient store nearby. I will keep coming back. Love the hotel and service. Very comfortable staying.
Comment from Hotel Management
Oct 26, 2016 by Wanida, Hotel Management
Dear Valued Guest, Thank you so much for your kind words! It was our absolute pleasure to welcome you to Citadines Sukhumvit 16 Bangkok and we really hope to welcome you back again very soon. Kind regards, Wanida B. Guest Service Manager
4 out of 5
by A verified traveler from Virginia, USA

Good hotel to stay near everything

Posted Oct 6, 2016
Pros: Close to BTS...
Cons: Small lobby and the hotel looks a bit cheap from the outside...
Location: Walking distance to BTS and a lot of shopping and food near by...
This hotel I a good value for the money ... it is a walking distance to BTS and Terminal 21 .. and many food places around...
5 out of 5
by A verified traveler from 서울

만족할만한 Citidines Sukumhvit 16

Posted Sep 5, 2016 on Hotels
넓은 방과 주방, 가격 대비 매우 효율적인 숙박이 되었습니다.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Dear Valued Guest, Warm greetings from Citadines Sukhumvit 16 Bangkok ! Your kind feedback is truly much appreciated and will of course be shared with all our colleagues. We very much look forward to welcoming you back in the not too distant future! Kind regards, Wanida B. Guest Service Manager
4 out of 5
by A verified traveler

Posted Aug 31, 2016 on Orbitz
Location: Very short walk to Asok BTS station and Terminal 21 mall
Very peaceful and pleasant hotel just off Sukhumvit road in a convenient location
Comment from Hotel Management
Sep 13, 2016 by Wanida , Hotel Management
Dear Valued Guest, Warm greetings from Citadines Sukhumvit 16 Bangkok ! Your kind feedback is truly much appreciated and will of course be shared with all our colleagues. We very much look forward to welcoming you back in the not too distant future! Kind regards, Wanida B Guest Service Manager
5 out of 5
by Sau Ling

Posted Aug 20, 2016 on Hotels
Comment from Hotel Management
Aug 25, 2016 by General Manager, Hotel Management
Dear Valued Guest, It is always a pleasure to receive such wonderful feedback. We assured you that we will continue to enhance our legendary standards as well as service so that your next visit will be another pleasant and enjoyable one! We can not wait to welcome you back to Citadines Sukhumvit 16 Bangkok for another fabulous stay! Have a pleasant day ! Kind regards, Wanida B. Guest Service Manager
5 out of 5
by Tomoyuki from tokyo

ビジネス利用ならおすすめ

Posted Jul 28, 2016 on Hotels
清潔感があり、必要最低限のモノが揃っている。 24時間のフードコードなど周辺の施設も充実している。
Comment from Hotel Management
Aug 12, 2016 by General Manager, Hotel Management
Dear Valued Guest, We are most delighted to learn that you were generally satisfied with the standard of service rendered during your stay. We very much look forward to the immense pleasure of welcoming you back to Citadines Sukhumvit 16 Bangkok again soon. Kind regards, Wanida B. Guest Service Manager.
5 out of 5
by Siu Chun from HONG KONG

Good experience!

Posted Jul 13, 2016 on Hotels
very good hotel! very close with bts, just 5mins by walking, very clean of hotel room, very hotel staffs are very nice and helpful.
Comment from Hotel Management
Jul 17, 2016 by Natthadol Patthamadilok, Hotel Management
Dear Valued Guest, Warm greetings from CItadines Sukhumvit 16 Bangkok ! Thank you for your invaluable feedback pertaining to your recent stay with us. We are delighted to note that most of our facilities and services met your expectation. Your positive feedback will certainly encourage the team to go the extra mile in serving our residents better. We trust, you had a pleasant trip home and look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok, again soon. Have a pleasant day ! Kind regards, Wanida B. Guest Service Manager
4 out of 5
by A verified traveler

快適なホテル

Posted Jun 6, 2016 on Hotels
近くにコンビニも2件あり、食事も隣のスーパー内に24時間のレストランもあり(価格も安く)。またBTS、地下鉄の駅も徒歩圏内で値段の割には快適なホテル。ただ道路に面した部屋で低層階であれば、騒音が聞こえるのが少しマイナス点。
Comment from Hotel Management
by Natthadol Patthamadilok, Hotel Management
Dear Valued Guest, Warm greetings from CItadines Sukhumvit 16 Bangkok ! Thank you for your invaluable feedback pertaining to your recent stay with us. We are delighted to note that most of our facilities and services met your expectation. Your positive feedback will certainly encourage the team to go the extra mile in serving our residents better. We trust, you had a pleasant trip home and look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok, again soon. Have a pleasant day ! Kind regards, Wanida B. Guest Service Manager
4 out of 5
by Ai-Lin Lorraine from Singapore

Great value for the price paid

Posted May 20, 2016 on Hotels
The staff are very responsive and helpful, including the security and the housekeeping staff. The bulb at the front door was flickering so I turned it off as it was distracting. The next day when I returned to the room, the housekeeping staff had already gotten it fixed. My only complaint is that the bed is right next to the small balcony for the compressor, so it is really loud when I'm in bed.
Comment from Hotel Management
by Natthadol Patthamadilok, Hotel Management
Dear Valued Guest, Warm greetings from CItadines Sukhumvit 16 Bangkok ! Thank you for your invaluable feedback pertaining to your recent stay with us. We are delighted to note that most of our facilities and services met your expectation. Your positive feedback will certainly encourage the team to go the extra mile in serving our residents better. Pertaining to the airconditioning, we have noted your comment and this will be part of our buidling upgrade plan that we have started discuss with our building owner at this moment. We apologize for your inconvenience caused. We trust, you had a pleasant trip home and look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok, again soon. Have a pleasant day ! Kind regards, Wanida B. Guest Service Manager