Great value for the price paid
Posted May 20, 2016 on Hotels
The staff are very responsive and helpful, including the security and the housekeeping staff. The bulb at the front door was flickering so I turned it off as it was distracting. The next day when I returned to the room, the housekeeping staff had already gotten it fixed.
My only complaint is that the bed is right next to the small balcony for the compressor, so it is really loud when I'm in bed.
Comment from Hotel Management
by Natthadol Patthamadilok, Hotel Management
Dear Valued Guest,
Warm greetings from CItadines Sukhumvit 16 Bangkok !
Thank you for your invaluable feedback pertaining to your recent stay with us.
We are delighted to note that most of our facilities and services met your expectation. Your positive feedback will certainly encourage the team to go the extra mile in serving our residents better.
Pertaining to the airconditioning, we have noted your comment and this will be part of our buidling upgrade plan that we have started discuss with our building owner at this moment. We apologize for your inconvenience caused.
We trust, you had a pleasant trip home and look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok, again soon.
Have a pleasant day !
Guest Service Manager