Ratings based on 231 Verified Reviews

4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from ADU Dhabi

Citadine 16 a good choice

Posted Apr 26, 2017
Pros: The location, efficiency and the pool
Cons: Bed are a little hard, rooms where you are not able to watch TV from the bed should have a swivel mount on the TV?
Location: Close to the Metro and BTS, Foodland and night life.
I stayed here by mistake since Citadine 23 had construction going on and it was to loud for me so I choose Citadine 16 since it was close to Foodland for groceries and cheap food. There a re few configurations of rooms, the first room I had did not allow one to watch TV in bed? But the room was comfortable, the beds can be a little hard and the pillows are not lumpy material. The pool is nice, almost long enough to do laps, fitness center, and washer/drier, filter water dispenser also. I was right for the money and if you want to cook like I do, it was a nice set up, especially next to a grocery store. The staff was pleasant and always helpful.
Comment from Hotel Management
Apr 28, 2017 by Wanida, Hotel Management
Dear Nobelryder, Thank you so much for your review and your comment with regards to our location and swimming pool. It was most kind of you to have shared your comment with us since this allows us to properly improve our overall performance in order to meet our guest needs and expectations. Pertaining to the bed, we have noted your comment and we will definitely look into this for further improvement. We apologize for the inconvenience caused. Looking forward to welcome you back to Citadines Sukhumvit 16 Bangkok with warm welcome. Kind regards, Wanida Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, Arizona

Nice location near Terminal 21 and BTS

Posted Feb 17, 2017 on Orbitz
Great location across from Terminal 21 where you have access to food and shopping. Foodland is a block away. BTS is so close. Room was clean. Nothing fancy. Just the basics which is all we needed.
Comment from Hotel Management
Feb 20, 2017 by Wanida, Hotel Management
Dear R, Thank you very much for taking your time to share your stay experience with us. We are most delighted to hear that you have the wonderful time whilst with us and that you find our room was clean and has a basic equipment. We are very happy to hear that you enjoyed our hotel's location with easy access to Terminal 21 shopping mall. We look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok for another memorable stay. Kind regards, Wanida Guest Service Manager
4 out of 5
by David

Posted Jan 29, 2017 on Hotels
Clean and convenient, near Asok BTS
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Dear David, Your kind feedback is truly much appreciated. We are most delighted to hear that you enjoyed our clean room and convenient location with easy access to Asok Sky Train Station. We very much look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok in the near future. Kind regards, Wanida Guest Service Manager
5 out of 5
by Shennie

Convenient and clean. Close to BTS. Great for 3*

Posted Dec 29, 2016 on Hotels
Daily housekeeping is great, especially with a 7month old baby. But room becomes quite tight with a baby cot. Concierge, security very friendly and helpful. 3rd stay at Citadines in Bangkok. Location is 10min or less walk to BTS with a great Jap restaurant, coffee house and 24hr supermarket just down the street.
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Dear Shennie, Your kind feedback is truly much appreciated and will of course be shared with all our colleagues. We very much look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok in the near future. Kind regards, Wanida B. Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from KL

Posted Nov 7, 2016
The location is strategic and access to terminal 21 within 15 walking distance.
Comment from Hotel Management
Dec 24, 2016 by Wanida, Hotel Management
Dear Valued Guest, Warm greetings from CItadines Sukhumvit 16 Bangkok ! Thank you for your invaluable feedback pertaining to your recent stay with us. We are delighted to note that most of our facilities and services met your expectation. Your positive feedback will certainly encourage the team to go the extra mile in serving our residents better. We trust, you had a pleasant trip home and look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok, again soon. Have a pleasant day ! Kind regards, Wanida B. Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

excellent service, good location, comfortable room

Posted Oct 8, 2016
Location: Shopping at terminal 21 Bts Asoke along Sukhumvit line
The staffs are very friendly, attententive, helpful..provided excellent service. Exceeded my expectation. Location is good, walk to terminal 21 and Askoe bts 4-6mins. Super market and 7-11 convenient store nearby. I will keep coming back. Love the hotel and service. Very comfortable staying.
Comment from Hotel Management
Oct 26, 2016 by Wanida, Hotel Management
Dear Valued Guest, Thank you so much for your kind words! It was our absolute pleasure to welcome you to Citadines Sukhumvit 16 Bangkok and we really hope to welcome you back again very soon. Kind regards, Wanida B. Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia, USA

Good hotel to stay near everything

Posted Oct 6, 2016
Pros: Close to BTS...
Cons: Small lobby and the hotel looks a bit cheap from the outside...
Location: Walking distance to BTS and a lot of shopping and food near by...
This hotel I a good value for the money ... it is a walking distance to BTS and Terminal 21 .. and many food places around...
Comment from Hotel Management
Dec 24, 2016 by Wanida , Hotel Management
Dear Valued Guest, Warm greetings from CItadines Sukhumvit 16 Bangkok ! Thank you for your invaluable feedback pertaining to your recent stay with us. Pertaining to lobby and hotel condition, we have noted your comment and this will be part of our building upgrade plan that we have started discuss with our building owner at this moment. We apologize for your inconvenience caused. We trust, you had a pleasant trip home and look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok, again soon. Have a pleasant day ! Kind regards, Wanida B. Guest Service Manager
4 out of 5
by A verified traveler

Good location and spacious room

Posted Sep 22, 2016 on Hotels
Very good hotel and good location
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you so much for your kind words! It was our absolute pleasure to welcome you to Citadines Sukhumvit 16 Bangkok and we really hope to welcome you back again very soon. Kind regards, Wanida B. Guest Service Manager
5 out of 5
by A verified traveler

Posted Sep 14, 2016 on Hotels
Comment from Hotel Management
Dec 24, 2016 by General Manager, Hotel Management
Dear Valued Guest, Warm greetings from CItadines Sukhumvit 16 Bangkok ! Thank you for your invaluable feedback pertaining to your recent stay with us. We trust, you had a pleasant trip home and look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok, again soon. Have a pleasant day ! Kind regards, Wanida B. Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2016 on Orbitz
Location: Very short walk to Asok BTS station and Terminal 21 mall
Very peaceful and pleasant hotel just off Sukhumvit road in a convenient location
Comment from Hotel Management
Sep 13, 2016 by Wanida , Hotel Management
Dear Valued Guest, Warm greetings from Citadines Sukhumvit 16 Bangkok ! Your kind feedback is truly much appreciated and will of course be shared with all our colleagues. We very much look forward to welcoming you back in the not too distant future! Kind regards, Wanida B Guest Service Manager