Ratings based on 222 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from KL

Posted Nov 7, 2016
The location is strategic and access to terminal 21 within 15 walking distance.
Comment from Hotel Management
Dec 24, 2016 by Wanida, Hotel Management
Dear Valued Guest, Warm greetings from CItadines Sukhumvit 16 Bangkok ! Thank you for your invaluable feedback pertaining to your recent stay with us. We are delighted to note that most of our facilities and services met your expectation. Your positive feedback will certainly encourage the team to go the extra mile in serving our residents better. We trust, you had a pleasant trip home and look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok, again soon. Have a pleasant day ! Kind regards, Wanida B. Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

excellent service, good location, comfortable room

Posted Oct 8, 2016
Location: Shopping at terminal 21 Bts Asoke along Sukhumvit line
The staffs are very friendly, attententive, helpful..provided excellent service. Exceeded my expectation. Location is good, walk to terminal 21 and Askoe bts 4-6mins. Super market and 7-11 convenient store nearby. I will keep coming back. Love the hotel and service. Very comfortable staying.
Comment from Hotel Management
Oct 26, 2016 by Wanida, Hotel Management
Dear Valued Guest, Thank you so much for your kind words! It was our absolute pleasure to welcome you to Citadines Sukhumvit 16 Bangkok and we really hope to welcome you back again very soon. Kind regards, Wanida B. Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia, USA

Good hotel to stay near everything

Posted Oct 6, 2016
Pros: Close to BTS...
Cons: Small lobby and the hotel looks a bit cheap from the outside...
Location: Walking distance to BTS and a lot of shopping and food near by...
This hotel I a good value for the money ... it is a walking distance to BTS and Terminal 21 .. and many food places around...
Comment from Hotel Management
Dec 24, 2016 by Wanida , Hotel Management
Dear Valued Guest, Warm greetings from CItadines Sukhumvit 16 Bangkok ! Thank you for your invaluable feedback pertaining to your recent stay with us. Pertaining to lobby and hotel condition, we have noted your comment and this will be part of our building upgrade plan that we have started discuss with our building owner at this moment. We apologize for your inconvenience caused. We trust, you had a pleasant trip home and look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok, again soon. Have a pleasant day ! Kind regards, Wanida B. Guest Service Manager
4 out of 5
by A verified traveler

Good location and spacious room

Posted Sep 22, 2016 on Hotels
Very good hotel and good location
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you so much for your kind words! It was our absolute pleasure to welcome you to Citadines Sukhumvit 16 Bangkok and we really hope to welcome you back again very soon. Kind regards, Wanida B. Guest Service Manager
5 out of 5
by A verified traveler

Posted Sep 14, 2016 on Hotels
Comment from Hotel Management
Dec 24, 2016 by General Manager, Hotel Management
Dear Valued Guest, Warm greetings from CItadines Sukhumvit 16 Bangkok ! Thank you for your invaluable feedback pertaining to your recent stay with us. We trust, you had a pleasant trip home and look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok, again soon. Have a pleasant day ! Kind regards, Wanida B. Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2016 on Orbitz
Location: Very short walk to Asok BTS station and Terminal 21 mall
Very peaceful and pleasant hotel just off Sukhumvit road in a convenient location
Comment from Hotel Management
Sep 13, 2016 by Wanida , Hotel Management
Dear Valued Guest, Warm greetings from Citadines Sukhumvit 16 Bangkok ! Your kind feedback is truly much appreciated and will of course be shared with all our colleagues. We very much look forward to welcoming you back in the not too distant future! Kind regards, Wanida B Guest Service Manager
4 out of 5
by Ai-Lin Lorraine from Singapore

Great value for the price paid

Posted May 20, 2016 on Hotels
The staff are very responsive and helpful, including the security and the housekeeping staff. The bulb at the front door was flickering so I turned it off as it was distracting. The next day when I returned to the room, the housekeeping staff had already gotten it fixed. My only complaint is that the bed is right next to the small balcony for the compressor, so it is really loud when I'm in bed.
Comment from Hotel Management
by Natthadol Patthamadilok, Hotel Management
Dear Valued Guest, Warm greetings from CItadines Sukhumvit 16 Bangkok ! Thank you for your invaluable feedback pertaining to your recent stay with us. We are delighted to note that most of our facilities and services met your expectation. Your positive feedback will certainly encourage the team to go the extra mile in serving our residents better. Pertaining to the airconditioning, we have noted your comment and this will be part of our buidling upgrade plan that we have started discuss with our building owner at this moment. We apologize for your inconvenience caused. We trust, you had a pleasant trip home and look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok, again soon. Have a pleasant day ! Kind regards, Wanida B. Guest Service Manager
4 out of 5
by A verified traveler

highly reccommendable

Posted Apr 21, 2016 on Hotels
It was very near the bts and mrt. We also enjoyed cooking some of the raw thai ingredients in our place and even wash the clothes we got soaked at the songkran.
Comment from Hotel Management
Jun 25, 2016 by Natthadol Patthamadilok, Hotel Management
Dear Valued Guest, Warm greetings from CItadines Sukhumvit 16 Bangkok ! Thank you for your invaluable feedback pertaining to your recent stay with us. We are delighted to note that most of our facilities and services met your expectation. Your positive feedback will certainly encourage the team to go the extra mile in serving our residents better. We trust, you had a pleasant trip home and look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok, again soon. Have a pleasant day ! Kind regards, Wanida B. Guest Service Manager
4 out of 5
by scott

Posted Feb 7, 2016 on Hotels
Always stay here when I'm in bangkok
Comment from Hotel Management
Jun 4, 2016 by Natthadol Patthamadilok, Hotel Management
Dear Valued Guest, Warm greetings from CItadines Sukhumvit 16 Bangkok ! Thank you for your invaluable feedback pertaining to your recent stay with us. We are delighted to note that most of our facilities and services met your expectation. Your positive feedback will certainly encourage the team to go the extra mile in serving our residents better. We trust, you had a pleasant trip home and look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok, again soon. Have a pleasant day ! Kind regards, Wanida B. Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

clean hotel, close to BTS asok

Posted Jan 24, 2016
Pros: location and service
Location: terminal 21 shopping
great service stuffs, clean hotel, close to BTS asok an terminal 21, which has lots of food choices and shopping.
Comment from Hotel Management
Apr 3, 2016 by Ida, Hotel Management
Dear Valued Guest, Warm greetings from CItadines Sukhumvit 16 Bangkok ! Thank you for your invaluable feedback pertaining to your recent stay with us. We are delighted to note that most of our facilities and services met your expectation. Your positive feedback will certainly encourage the team to go the extra mile in serving our residents better. We trust, you had a pleasant trip home and look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok, again soon. Have a pleasant day ! Kind regards, Wanida B. Guest Service Manager