Ratings based on 131 Verified Reviews

4.0 out of 5
93% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Other
by A verified traveler from SKorea

Great Hotel for the Price!

Posted Jan 24, 2017
Pros: Everything
Cons: Stay the way it is. No extra fees for nightlife.
Location: Soi cowboy, BTS, MRT, street food, Nana, Nightlife, western food, Airport rail, TAT (tourism authority of Thailand) professional on-site.
Citidines 23 was a very pleasant place to stay. It has a convenient location for nightlife, street food, and the subway. I wouldn't recommend it for a family but for business or single travelers, it's great. They had a TAT tour professional in the lobby which was an added bonus. They were very accommodating and knowledgeable about what to see and do as well as providing you with information on how much things should cost and how to avoid being overcharged. I paid twice as much for far less in Phuket. I would definitely stay there again, no doubt!
4 out of 5
Recommended
for Everyone
by A verified traveler from Manila

Very accessible to public transport. Great area!

Posted Jan 9, 2017
Pros: cleanliness.
Cons: A/C Units are a bit old. Auto vent swing does not work properly.
Location: Very accessible to public transport (taxis & Tuk tuk). Short work to City Trains, Malls, Restaurants, Bars, Massage Parlors, and Convenience Stores.
Staff are vary accommodating. Room was clean. Supplies were replenished daily. Bed and Linens smells good. Room is spacious. Mini kitchen got the basics, even sponge and liquid soap for dish washing. Surely, I'll book on this hotel when I return to Bangkok.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Good place to stay

Posted Dec 21, 2016
Great location great hotel...only complaint is the beds aren't comfortable.
Comment from Hotel Management
Dec 23, 2016 by Jutiphong, Hotel Management
Greetings from Citadines 23 Bangkok! Thank you for your kind feedback. We are pleased to know that you were satisfied with our service. However, your other comments will surely be noted for our future improvement and we apologize for any inconvenience. We are looking forward to welcome you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Central location - purr-fect for EVERYONE !!

Posted Dec 21, 2016
Pros: Pretty much everything, there is constant traffic, in both directions outside, but the noise doesn't invade the rooms. Staff are extremely pleasant.
Cons: A foldaway frame to support the suitcase and the Desk Chair - mine collapsed, rather painfully.
Location: You are right in the centre of Bangkok - everything imaginable is at your finger tips.
Hotel is easy to get to and easy to find........apart from the aggravations caused by those people "of lower intelligence" controlling the traffic lights on Sukhumvit. There is also ample free parking for guests in the basement. The room was everything that I expected, having stayed at one other Citadines hotel, in Sriracha, previously.
Comment from Hotel Management
Dec 23, 2016 by Jutiphong, Hotel Management
Greetings from Citadines 23 Bangkok! Thank you for your kind feedback. We are pleased to know that you were satisfied with our service. However, your other comments will surely be noted for our future improvement and we apologize for any inconvenience. We are looking forward to welcome you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Great location

Posted Dec 21, 2016
Everything good except for the bed and outside noise. Non stop tuk tuk and scooters with loud mufflers. Bed and pillows are hard and springy even though they did bring me softer pillows when asked.
Comment from Hotel Management
Dec 23, 2016 by Jutiphong, Hotel Management
Greetings from Citadines 23 Bangkok! Thank you for your kind feedback. Your comments will surely be noted for our future improvement and we apologize for any inconvenience. We are looking forward to welcome you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

My go-to BKK hotel.

Posted Nov 7, 2016
Within walking distance to Sukhumvit/Asok Station. There's also a free tuktuk service to chauffeur you to the stations. Hotel staff were very friendly and professional. Plenty of restaurants and a few decent massage parlours nearby. Room was clean and also equipped with all the basic amenities.
Comment from Hotel Management
Nov 15, 2016 by Jutiphong, Hotel Management
Greetings from Citadines 23 Bangkok! Thank you for your kind feedback. We are pleased to know that you were satisfied with our service and location. We are looking forward to welcome you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maldives

Nice modern hotel

Posted Aug 6, 2016
Very nice hotel. Staff very helpful and friendly. Excellent cooking facilities provided in the room. Clean room. A modern hotel at affordable prices. Bathroom is quite small.
Comment from Hotel Management
Aug 8, 2016 by Jutiphong, Hotel Management
Greetings from Citadines 23 Bangkok! Thank you for your kind feedback. We are pleased to know that you were satisfied with our service and facilities. We are looking forward to welcome you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Good hotel service.

Posted Jun 9, 2016
Love that they provided guests with tuk tuk service.
Comment from Hotel Management
Jun 13, 2016 by Jutiphong, Hotel Management
Thank you very much for your kind feedback. We are looking forward to welcome you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to transport & nightlife

Posted Nov 7, 2015
Close to the sky train and subway. Great night life is just down the road. Pretty handy place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Nice !

Posted Sep 29, 2015
But wifi slow , everything is okay .. Room very clean .