Ratings based on 186 Verified Reviews

4.0 out of 5
75% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Good location but needs cleaning

Posted May 17, 2017
The room was great but the corridor was stinking of old carpet as if never cleaned Rest all good
Comment from Hotel Management
May 22, 2017 by Jadet, Hotel Management
Thank you for your suggestion pertaining to the carpet. We look forward to welcoming you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Great Hotel

Posted Apr 3, 2017
Pros: Most things
Cons: Rooms are good but shower is getting close to an upgrade.
Location: Any easy walk or hotel cart to the Suhkumwit. Plenty of shops and great food places. BTS stations close by.
Quiet hotel with good facilities. Hotel staff are excellent, fast and ready to help with any issue. I left papers behind on check out and they moved heaven and earth to locate them and get them back to me.
Comment from Hotel Management
Apr 14, 2017 by jadet, Hotel Management
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel

Posted Mar 9, 2017
Nice hotel, ammenities are very good. Staff are friendly. Service is very good.
Comment from Hotel Management
Mar 15, 2017 by Jadet, Hotel Management
Thank you for choosing Citadines Sukhumvit 8 Bangkok as your accommodation during your holiday in Bangkok. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.
4 out of 5
by A verified traveler

Great stay in a service apartment

Posted Feb 21, 2017 on Hotels
I like to stay in a service apartment instead of a hotel room during my travel. Citadines can fulfill my needs. Overall the stay was great. The walking distance from Citadines to Nana BTS was quite a distance but tuk-tuk was provided so it is fine for us. The pool is small and there is no slipper provided in the apartment.
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Thank you for your kind feedback. We delighted that you have a pleasant time during stay with us. Pertaining to the pool, we will discuss for upgarde plan next year. Slipper is available upon request. We look forward to welcoming you again soon.
4 out of 5
by A verified traveler

Well appointed hotel close to shops & transport

Posted Feb 1, 2017 on Hotels
Very nice hotel. Have booked another stay as we enjoyed it very much. Good value. Convenient. Friendly and helpful staff. Good security. Quiet.
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Thank you for choosing Citadines Sukhumvit 8 Bangkok as your accommodation during your holiday in Bangkok. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2017 on CheapTickets
Pros: The staff is always helping and polite and the maids work late everyday to make sure the rooms are as clean as they can be.
Cons: Replace the carpets and paint all the rooms. Replace the base boards. It is really time to give the hotel a face lift.
I have been staying there since 2009. It good for the price but it really is time for a remodel job.
5 out of 5
by Peter

Fantastic location

Posted Jan 28, 2017 on Hotels
We always find ourselves staying at Citadines soi 8, even though we say that we should try somewhere else for a change. The location is fantastic! quiet yet close enough to walk to everything. Great service & great value!
Comment from Hotel Management
Feb 28, 2017 by Natthadol Patthamadilok, Hotel Management
Thank you for your kind feedback. Your compliment will encourage us to deliver better service to our patron guest. We are looking forward to welcoming you back soon.
3 out of 5
by Israel

Good staff and locatio. Terrible smell in the room

Posted Jan 23, 2017 on Hotels
Very good staff. The location couldn't be any bette. On the top of that, you get a tuk-tuk free of charge to drive you back and forth to the main road. The view from the pool is great On the negative side, the smell in the room was overpowering. I am not sure what the reason for it was. I think it has to do with the cleanliness of the AC filters. It smell rotten. The bed is very hard. Some people might like it, I woke up with pain on my back
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Thank you for your recommendation. We will bring your advice up to our management meeting. Meantime please accept our apologies for any inconvenience caused.
5 out of 5
by Corazon

Family Friendly Hotel

Posted Jan 17, 2017 on Hotels
The staffs are helpful and friendly and the rooms are comfortable and suitable for family.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Thank you for choosing Citadines Sukhumvit 8 Bangkok as your accommodation during your holiday in Bangkok. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.
3 out of 5
by A verified traveler

Great staff but far and small

Posted Dec 24, 2016 on Hotels
The staff at the front desk, repairman and free shuttle driver were all friendly and professional. The free shuttle service was reliable and necessary as the apart'hotel was quite a distance from the main road. The kitchenette was fully equipped with good quality cutlery and utensils. There were even a sponge, dish cloth and dish detergent! The TV programmes were varied and sufficient for most audiences but there was only one TV in the living room. Both toilets had bidet showers. The air conditioning worked very well. The common toilet (even for a slightly above average-sized Asian female) and the second bedroom were very small. Fortunately the 3 wardrobes were of normal size. Suggestions: To provide bedroom slippers; to have a TV in the master bedroom; and both shower areas could be updated to those with glass partitions (no tubs and shower curtains) so that the outside area does not get wet.
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Thank you for your review. We look forward to welcoming you soon.