Outdoor pool, pool umbrellas, sun loungers

Reviews of Courtyard by Marriott Bangkok

4.5 out of 5
Courtyard by Marriott Bangkok
155/1 Soi Mahadlekluang 1, Ratchadamri Road, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 540 out of 1000 reviews" "
Rating 8 - Good. 373 out of 1000 reviews" "
Rating 6 - Okay. 65 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

oliver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 13 nights in Apr 2024

10/10 Excellent

Wong Lee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the surrounding area and walkable to nearest shopping mall.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has been nicely renovated. The staff were exceptional, friendly, and helpful. We used the complimentary tuktuk every day to go the multiple shopping malls in the area which was very useful in the scorching heat.
Stayed 3 nights in Mar 2024

10/10 Excellent

Becca

Stayed 2 nights in Feb 2024

8/10 Good

Philip

Liked: Staff & service
The suite we had, room 509, had shower water retention, that is not good, needs to be fixed.
Stayed 8 nights in Feb 2024

8/10 Good

Tashi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very helpful/respectful 👍we had a comfortable stay and we loved it
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from major malls and BTS stations. Many food options nearby. Road is quiet at night.
Stayed 6 nights in Dec 2023
Response from Sukit Techa-am-phaiphan Director of Operations on Feb 2, 2024
Dear Jeremy, Thank you for taking the time to share your experience at our hotel. We appreciate your kind words regarding our fabulous hotel location and close to everything with comfortable surroundings such as BTS stations, restaurants and large shopping malls. We hope to have the pleasure of welcoming you back on your next visit to Bangkok, and we will be more than happy to assist you to make your stay even more enjoyable.Best regards,

10/10 Excellent

Davis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was exceptional, nice property and close to many convenient dining locations. Rooms were clean and quiet
Stayed 1 night in Jan 2024
Response from Sukit Techa-am-phaiphan Director of Operations on Feb 2, 2024
Dear Davis, Thank you for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you enjoyed your stay and hotel facilities met your expectations especially exceptional service from team members, fabulous hotel location at Ratchaprasong area the famous for shopping districts in Bangkok made our hotel an excellent destination for both business and travel leisure. We hope to welcome you back in the future to provide you with an even more enjoyable stay. Best regards,

10/10 Excellent

Omar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

CHI WING

Stayed 6 nights in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Mario

Stayed 3 nights in Dec 2023

10/10 Excellent

James

Stayed 1 night in Dec 2023

10/10 Excellent

Laetitia

Stayed 5 nights in Dec 2023

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of the city yet great value
Location and amenities are excellent.
Stayed 2 nights in Nov 2023
Response from Sukit Techa-am-phaiphan Director of Operations on Dec 16, 2023
Dear Laura, Thank you for taking the time to share your review regarding your recent stay with us at the Courtyard by Marriott Bangkok. We are glad to hear though that you enjoyed the accommodation and our facilities. Thank you for your highlighting us about the hotel location at Ratchaprasong area a short distance from the top historic and cultural attractions as well as vibrant nightlife, fine dining and shopping at Platinum Mall, Central World and Siam Paragon and just a 3-minute walk to Ratchadamri BTS station or a 5-minute walk to Chit Lom BTS station. We will continue to strive to meet the specific needs of our valuable guests such as yourself. We hope for another opportunity to welcoming you for another memorable stay with us.Best regards,

10/10 Excellent

Pauline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff welcoming
Stayed 2 nights in Nov 2023
Response from Sukit Techa-am-phaiphan Director of Operations on Dec 16, 2023
Dear Pauline, Thank you for taking the time to write your review of your recent stay at the Courtyard by Marriott Bangkok. It is wonderful to know that you enjoyed your overall stay with us, with our facilities, hotel location and the outstanding service delivered by our team members. We sincerely look forward to your return sometime soon for another memorable stay with us. Best regards,

10/10 Excellent

esther

Stayed 2 nights in Nov 2023

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great, and location as well
Stayed 2 nights in Nov 2023
Response from Sukit Techa-am-phaiphan Director of Operations on Nov 25, 2023
Dear Carlos, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Thank you for your highlighting about the variety and tasty of daily buffet breakfast, and the hotel location in the Ratchaprasong area the most iconic lifestyle in Bangkok with modern shopping district. We hope to welcome you again soon whenever your travels bring you back to Bangkok.Best regards,

6/10 Okay

Amanda

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is really old. The room was refurbished but still a lot of parts like the shower head and faucet were still very old. Every morning I would hear intense knocking on the door next door, followed by loud banging of the door. I went out to check what was going on, but didn’t see anyone on the corridor. The hotel is really not worth the price it charges. Can easily pay a bit more to upgrade to any 5 star hotels nearby, or choose other 4 star hotels in a different area. Totally would not recommend. The staff was really nice and helpful though.
Stayed 4 nights in Nov 2023
Response from Sukit Techa-am-phaiphan Director of Operations on Nov 18, 2023
Dear Amanda, We are sorry to read that your recent stay was not up to your expectations. Your comments will be discussed with our engineer team for guest facilities improvement. By the way thank you for your compliment to helpful staff & great service, I truly hope this is a strong point to make you consider and comeback to stay with us whenever your travels bring you back to Bangkok.Best regards,

10/10 Excellent

Chi Keung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are very friendly and helpful . The manager Sam has good memories and so caring . Piichy the front desk also very nice and willing to help me to call airport transportation to reconfirm my booking . I enjoy staying Marriott Bangkok and sure will stay here again !
Stayed 3 nights in Nov 2023
Response from Sukit Techa-am-phaiphan Director of Operations on Nov 18, 2023
Dear Chi Keung, It is indeed a pleasure to know that the overall aspect of your recent stay was excellent. It is also wonderful to hear your compliments regarding the service delivery by our team members. Please rest assured that Sam our Loss Prevention Manager and Pitchy our Guest Service Agent will definitely know your praise for their outstanding service. We sincerely look forward to your return soon.Best regards,

10/10 Excellent

He Qi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful - clean, spacious, and elegant. Location is also walkable to the central shopping area in Bangkok. The restaurant in the hotel serves pretty good lunch sets. Buffet breakfast was decent. Staff were attentive and helpful - they are able to help call for cabs if you're unable to get one via Gojek/Grab. Shuttle bus also available to send you to the nearby malls.
Response from Sukit Techa-am-phaiphan - Director of Operations on Nov 4, 2023
Dear He Qi, Thank you for telling us about your most recent visit at Courtyard by Marriott Bangkok. We are delighted to hear about your pleasant experience with us and you had enjoyed our hotel service, delicious food from MoMo Cafe as well as the hotel location at Ratchaprasong area is the most iconic lifestyle in Bangkok with modern shopping district. We all look forward to your return visits soon.Best regards,

6/10 Okay

Jan-Harry

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Catherine, Louisville

Stayed 2 nights in Oct 2023

10/10 Excellent

EVE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re planning to stay in bkk then book here. 10/10!
Stayed 1 night in Oct 2023
Response from Sukit Techa-am-phaiphan Director of Operations on Oct 14, 2023
Dear EVE, Thank you so much for your compliments and gift of feedback during your most recent visit at Courtyard by Marriott Bangkok. We are delighted to hear about your pleasant experience with us and our team at Courtyard by Marriott Bangkok are looking forward to welcoming you for another memorable stay.Best regards,

10/10 Excellent

Seyed M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

April

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
for business meeting
nice hotel. free drop off to near train station (any time) or malls(with schedule). down side of the room is their bathroom, its so slippery. you need to add additional rubber for your guest not to have accident. staff are all friendly. breakfast so great. i super enjoyed the breakfast.
Stayed 6 nights in Sep 2023
Response from Sukit Techa-am-phaiphan Director of Operations on Sep 30, 2023
Dear Anonymous, Thank you for taking the time to share your review regarding your recent stay with us at the Courtyard by Marriott Bangkok. We are glad to hear though that you enjoyed the accommodation and complimentary shuttle Tuk-Tuk service provided to BTS station and CentralWorld shopping mall. Thank you for your highlighting review about the friendly staff service and delicious breakfast buffet from our experience culinary teams. We will continue to strive to meet the specific needs of our valuable guests such as yourself. We hope for another opportunity to welcoming you for another memorable stay with us.Best regards,

10/10 Excellent

Grace

Stayed 3 nights in Sep 2023

4/10 Poor

Edi

Stayed 5 nights in Aug 2023

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very pleasant experience. Centrally located, very helpful staff assisting to plan visits/tours. Dining experience awesome with highly skilled staff, friendly and eager to ensure pleasant stay.
Stayed 8 nights in Aug 2023
Response from Sukit T. - Director of Operations on Sep 16, 2023
Dear Ethel, Thank you for taking the time to write your review of your recent stay at the Courtyard by Marriott Bangkok. It’s a delight to hear that you enjoyed the accommodation and our facilities. Thank you for highlighting the hotel location and helpful staff. The team and I look forward to welcoming you back soon. Best regards,

10/10 Excellent

WEE LIANG

Stayed 2 nights in Aug 2023

10/10 Excellent

Flordeliz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful.. always smiling.. amazing service all around..
Stayed 3 nights in Jul 2023
Response from Sukit Techa-am-phaiphan Director of Operations on Sep 30, 2023
Dear Flordeliz, Thank you for taking the time to share your review. It is wonderful to know that you enjoyed your overall stay with us, with our facilities and the outstanding service delivered by our team members. We will continue to strive to meet the specific needs of our valuable guests such as yourself. We hope for another opportunity to welcoming you for another memorable stay with us.Best regards,

6/10 Okay

Ka Man

Traveled with family
Disliked: Amenities, property conditions & facilities
Even though it has been renovated, the facilities still looks old, the hot water came after 5 minutes nonstop running the tap, the staff forgot to clean my room one day and threw away my stuff. The staff should tell me there is a tuk-tuk shuttle between the hotel and the BTS station, instead of me asking. May not consider staying in here again, it used to be my first choice when I came to BKK. Sorry, not anymore!
Stayed 3 nights in Jul 2023

8/10 Good

Boon Pin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Bangkok. A piece of suggestion is improve the signage for the location of the hotel spa. Did not manage to try the spa treatment as the spa brochure did not indicate the location.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room and gym seems newly refurbished - a wonderful stay. It was a 10mins walk to Central World and 15mins to Big C or Platinum Mall. Very convenient location. Lobby was under renovation but that was not a major concern. Service staff were friendly and helpful. Would recommended to stay here.
Stayed 2 nights in Jul 2023

10/10 Excellent

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice

8/10 Good

Geurt, sherwoodpark

Stayed 1 night in Jun 2023

10/10 Excellent

Lee M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rose and the staff had excellent service. Everyday the staff were cheerful and helpful.
Stayed 3 nights in Jun 2023

10/10 Excellent

Aldo

Traveled with family
Liked: Cleanliness, staff & service
Unfortunately, the lobby is being remodeled, so it was a little inconvenient to go in and out of the hotel. The rooms were excellent, and the service was spectacular. We loved it.
Stayed 1 night in Jun 2023

8/10 Good

Chung Wah Johnny

Stayed 4 nights in May 2023

10/10 Excellent

PETER ALOYSIUS NGEE HEIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice and clean, the staff is very friendly and the room very spacious. I would definitely stay again.
Stayed 3 nights in May 2023
Response from Sukit Techa-am-phaiphan - Director of Operations on May 11, 2023
Dear PETER ALOYSIUS NGEE HEIAN, Thank you for your wonderful review. We are delighted to hear about your pleasant experience with us and you had enjoyed our room as well as the service offers by our team. The team at Courtyard by Marriott Bangkok look forward to welcoming you back for another memorable stay with us.Best regards,

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent from the front desk to all the employees involved. Breakfast was by far the the best I've ever had. It was an excellent spread. Thai madsage was not to be missed.
Stayed 5 nights in Apr 2023
Response from Sukit Techa-am-phaiphan - Director of Operations on Apr 29, 2023
Dear Esther, Thank you for choosing the Courtyard by Marriott Bangkok on your recent visit to Bangkok and for taking the time to share your review. I’m delighted to hear that excellent service and care of our Front Desk team members make your memorable experience as well as our daily breakfast buffet selection with a large variety of dishes offers both International and local flavours. We will make sure that your compliments about our Front Desk & Execellence Breakfast will be passed to them. Thank you once again and we hope to welcome you again soon whenever your travels bring you back to Bangkok.Best regards,Sukit Techa-am-phaiphanDirector of Operations

10/10 Excellent

Long

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 3 nights in Apr 2023

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great time
Stayed 4 nights in Mar 2023

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay and courteous and excellent service all round. Our experience involving check in at the front desk, day to day room service, as well as services in the restaurant was all carried out with smiles all round. Good selection of food for breakfast and use of the shuttle to the BTS made it all easy. Special thanks to the housemaids who provided a prompt and very clean daily service. We would be happy to recommend to others looking to stay in the location. Alan Wiley
Stayed 8 nights in Feb 2023

10/10 Excellent

Izran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Yiu

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good, second to stay there
Stayed 3 nights in Feb 2023

8/10 Good

Nelia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very responsive and friendly staff. Accommodating staff who immediately responded to our requests. Comfortable beds but wished there were more pillows. Concierge made arrangements for our tours and their contacts were just as friendly and accommodating. Would highly recommend this location. There were 7 of us and the two rooms we booked were just as advertised.
Stayed 3 nights in Jan 2023

10/10 Excellent

David

Stayed 1 night in Jan 2023