Ratings based on 1,053 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Canberra

Historic Bangkok hotel continues to delight

Posted Sep 6, 2016
Pros: The location, the generous traditional layout and decor, the pool, the service, the room, the food.
Cons: Don't change anything! It's great the way it is.
Location: It has some excellent restaurants nearby (Cafe Bangrak in particular). Next to Lumphini Park. Silom Central Complex is a great little shopping mall.
Dusit Thani was a wonderful place to stay in Bangkok. It's in Silom/Saladaeng, at the edge of the finance/embassy district, and so has some excellent restaurants nearby. It's next to Lumphini Park so I could get a lovely break from the traffic and crowds when needed - in a lovely expansive green space. I used both the 2 public transport lines - the metro and the sky train - which had stops very nearby. I was able to get in from the airport easily on the train with only 1 change and I went to the big shopping area in Siam/Chitlom, which is only a couple of stops away. I ate breakfast at the bakery, which was very good and I know, from a previous stay, that the Chinese restaurant inside the hotel is great. I also enjoyed the photos of all the famous figures who have stayed at the hotel over the years since 1968, when it was first built. The hotel even has its own waterfall cascading down from the pool area past the delightful large coffee/cocktails lobby. Service is good and I enjoyed staying inside the hotel, in their large pleasantly laid out rooms, as much as heading out to see Bangkok temples etc.
Comment from Hotel Management
Sep 8, 2016 by Sukanya Janchoo, Hotel Management
Dear Richard Thank you for the feedback. We are happy to learn that you had a wonderful experience while staying with us and really look forward to welcoming you back again in the near future. With warmest regards, Sukanya Janchoo General Manager
4 out of 5
by A verified traveler

Great centrally located hotel

Posted Sep 4, 2016
Cons: Rooms could do with an overhaul.
Location: Well located and close to markets and shopping centres. Plenty of local food outlets.
Have always wanted to stay at this hotel. Amazing front desk staff,efficient and courteous . Rooms a little old and could do with an overhaul. Ambience is lovely,fairly traditional. Restaurants offering every type of quisine,spoilt for choice. Breakfast excellent and do take the time to have a drink in the roof top bar. The view is well worth it.
Comment from Hotel Management
Sep 6, 2016 by Sukanya Janchoo, Hotel Management
Dear valued guest, Thank you for the feedback. We are really happy to learn that you had a wonderful experience and a comfortable stay. If you have any chance to visit Bangkok again, please think of us and our service at Dusit Thani Bangkok. With warmest regards, Sukanya Janchoo General Manager
5 out of 5
by A verified traveler from japan

シーロム周辺探索では、ロケーションが最高。スタッフがみんな親切。掃除が行き届いている。

Posted Sep 4, 2016
Pros: 伝統的な格式の高さ。スタッフの親切さ。掃除の丁寧さ。立地条件など。
Cons: Wi-Fiの速度。
Location: シーロムコンプレックス、タニヤ、パッポン通り、ルンピニ公園など。
タイトルにある通りです。ロビーの豪華さやマッサージの部屋などすごいの一言。一見部屋が古い感じに見えましたが、家具などタイ伝統の良い物を使用している感じで、品質の高級さが素人にも感じられる。部屋の掃除も行き届いており、快適。ただWi-Fiの速度が若干遅い。日本のスマホゲームなので仕方ないのかもしれません。無料ですし。
Comment from Hotel Management
Sep 6, 2016 by Sukanya Janchoo, Hotel Management
Dear hidemitsu Thank you for the feedback. It is really nice to know that you enjoyed facilities and service at Dusit Thani Bangkok. We hope to see you again and serve you our Dusit hospitality to enhance your experience next time. With warmest regards, Sukanya Janchoo General Manager
5 out of 5
by A verified traveler from England

Great hotel, perfect location, wonderful staff!

Posted Sep 3, 2016
Love the hotel, feel safe, perfect location for sky train and underground train to get around the city. Pretty garden, Small pool (however I didn't have time to use it!!) many restaurants inside and outside the hotel, very convenient! Friendly and efficient staff. Beautiful spa, massage place. All 5 stars***** Definitely will be back again soon!
Comment from Hotel Management
Sep 5, 2016 by Sukanya Janchoo, Hotel Management
Dear molly, Thank you for positive feedback. We are so glad to learn that you had an enjoyable and memorable experience. We also look forward to welcoming you back soon. With warmest regards, Sukanya Janchoo General Manager
5 out of 5
by A verified traveler from 日本・湘南

ビジネスにも観光にも最適な立地

Posted Aug 31, 2016
Pros: 部屋の快適度に加え、各種レストラン群も豊富です。 特に朝食は秀逸です。 スタッフの対応も同等クラスのホテルと比較し平均以上です。
Cons: *稀にバスタブの排水が不十分なことがありました。 *部屋に不在時の空調温度が低すぎかもしれません。
Location: ルンピニ公園やシーロム通りがすぐ近い点も気に入っています。
このホテルはこの10年で100泊以上していますが、 好立地立地からビジネス・観光と、とても便利です。 ホテルの歴史やあらゆるサービスを考慮すれば、コストパフォーマンスはかなり高いです。
Comment from Hotel Management
Sep 1, 2016 by Sukanya Janchoo, Hotel Management
Dear SAM, We are happy to know that you had a pleasant experience while staying with us and thank you for letting us know regarding the room condition. We will inform our housekeeping team to fix the problem you experienced. Hope to welcome you back again in soon. With warmest regards, Sukanya Janchoo General Manager
3 out of 5
by A verified traveler

Posted Aug 30, 2016
Hotel helped ordering taxi but not a good experience as drivers cheated. Though u asked for per meter but once left the hotel the drivers found excuse to add charge.
Comment from Hotel Management
Sep 5, 2016 by Sukanya Janchoo, Hotel Management
Dear valued guest, Sorry to hear that you have experienced an inconvenient situation. We will try our best to provide you the most convenient stay on your next visit. If there is anything we can do to enhance your stay next time, please also let us know. With warmest regards, Sukanya Janchoo General Manager
4 out of 5
by A verified traveler from Hamburg

Super Lage, aber unflexibel im Service

Posted Aug 30, 2016
Wir haben für die letzte Nacht unseres Thailandaufenthalts das Dusit Thani gebucht. Wir sind in Bangkok mit dem Nachtzug angekommen und waren dadurch schon gegen 8:00Uhr im Hotel. Der Check-in ging zuerst zügig voran, allerdings würde uns dann eröffnet, das wir das Zimmer gegen eine "Special Rate" von 1590 Baht jetzt schon beziehen könnten. Ansonsten frühestens um 11:00Uhr. Das haben wir bei anderen Hotels bisher immer anders erlebt und haben dankend verzichtet. Also Frühstück im Café nebenan und dann um 11:00 Uhr das Zimmer entgegen nehmen wollen. Da die nächste Überraschung: Wir hatten ein Zimmer für vier (zwei Erwachsene und zwei Kinder 9+11) gebucht und haben nur ein Doppelbett und ein kleines Zustellbett vorgefunden. Also erneut Reception, an der uns dann erklärt wurde, dass das Zimmer richtig wäre. Wir haben dann mit der Expedia Buchung und Fotos des Angebotes erklärt, dass wir zwei Doppelbetten benötigen. Zuerst wurde dieses abgelehnt bzw. sollte ein sogenanntes Familienzimmer wieder extra Kosten verursachen. Wir sind dann hartnäckig geblieben und haben dann das gewünschte Zimmer bekommen. Da dieses Zimmer noch nicht fertig war haben wir dann erstmal das kleine Zimmer bezogen und sind dann abends in das richtige Zimmer umgezogen. Also alles sehr kompliziert und wenig flexibel. Das Hotel ist insgesamt eher alt aber ist ansonsten sehr ansprechend (wenn man auf Grand Hotel Stil steht). Lage ist sehr gut und lässt alles gut erreichen.
Comment from Hotel Management
Sep 1, 2016 by Sukanya Janchoo, Hotel Management
Dear Katha, Thank you for the feedback. We are sorry for any inconvenience occurred during your stay. Your comment has been forwarded to management team for service improvement. We hope that you will visit us again as we look forward to welcoming you back and providing you a true Dusit hospitality to enhance your next stay. With warmest regards, Sukanya Janchoo General Manager
4 out of 5
by A verified traveler from 台灣

交通方便且價位CP值高的飯店。接近朱阿隆功大學,是順道到泰國第一名大學散步的絕佳住宿所。

Posted Aug 29, 2016
接近朱阿隆功大學,是順道到泰國第一名大學散步的絕佳住宿所。 但飯店贈送的飲茶券,只一杯冰洛神花茶,誠意不足。
Comment from Hotel Management
Aug 30, 2016 by Sukanya Janchoo, Hotel Management
Dear PAN, Thank you for the feedback. We are glad to learn that you had a good experience of Dusit hospitality and really look forward to welcoming you back soon. With warmest regards, Sukanya Janchoo General Manager
5 out of 5
by A verified traveler

BTSに近く、便利

Posted Aug 29, 2016
Pros: BTSに近い。朝食が美味しい。
BTSに近く、立地条件がよい。また、朝食が、6時から食べられ、早朝出発にも便利で、とても美味しい。是非、また利用したい。
Comment from Hotel Management
Aug 29, 2016 by Sukanya Janchoo, Hotel Management
Dear ムーミン Thank you for positive feedback. We are happy that you had a wonderful experience while staying with us. Hope to welcome you back again soon. With warmest regards, Sukanya Janchoo General Manager
4 out of 5
by A verified traveler from 埼玉

Dusit Room

Posted Aug 28, 2016
Pros: ルーム内の居心地、バンコク中心部へのアクセス
Cons: トイレの仕切りがない
Location: 利用していない
3泊しましたがとても居心地が良かったです。チェックアウト後もスーツケースを預かってもらい、フライトの前にシャワールームを使わせてもらい、助かりました。
Comment from Hotel Management
Aug 30, 2016 by Sukanya Janchoo, Hotel Management
Dear TAKURO, Thank you for the feedback. We are happy to know that you had a comfortable stay with us and look forward to welcoming you back to Dusit Thani Bangkok. With warmest regards, Sukanya Janchoo General Manager