Good hotel overall
Posted Feb 1, 2017
So far good hotel. calm location. Hotel staff is friendly and can speak English. Room is clean enough. Bed is soft enough.
Two sad experience; 1st one, one Japanese-man group was rude attitude to hotel concierge. Hotel can not help such people though. 2nd one, shower head equipment is not considered enough, it cannot hold in right position and angle with high-pressure.
Comment from Hotel Management
Feb 5, 2017 by kris, Hotel Management
Thank you very much for staying at Galleria 10 Hotel Bangkok during your visit and for taking the time to share your great memorable experience. Thanks for your kindness to understand us try to serve all the guests happy but it's under pressure with some not understand like you. Please rest assure that I will investigate the rom you stay about the head shower for improvement in the further. We look forward to the next opportunity of welcoming you to your Bangkok home when next visiting! Warm regards; Kris Operation Manager