Ratings based on 250 Verified Reviews

3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Good breakfast and close to the BTS. Nicely renovated hotel.
Comment from Hotel Management
Feb 15, 2017 by Kris, Hotel Management
Thank you very much for staying at Galleria 10 Hotel Bangkok during your visit and for taking the time to share your good experience. We look forward to the next opportunity of welcoming you to your Bangkok home when next visiting! Warm regards; Kris Operation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, F.L.

Great hotel close to BTS

Posted Feb 9, 2017
Pros: Close to BTS and Terminal 21
Cons: Great hotel, nothing to improve at the moment.
Location: Close to BTS, MRT, and a tremendous amount of Taxi's close by. Plus don't forget that Insanity, a huge club is only 7 minute walk down the street.
Amazing hotel just five minutes from BTS. Busy soi and lots going on! Definitely recommend, plus free shuttle to the end of the soi! They even give you free ice cream when you check in!
Comment from Hotel Management
Feb 12, 2017 by Kris, Hotel Management
Thank you very much for your feedback on Ctrip. I am delighted to learn that you have enjoyed your stay with us and especially our service is more than happy by your comments. Kris Operation Manager
4 out of 5
Recommended
for Couples
by A verified traveler

Good hotel overall

Posted Feb 1, 2017
Pros: Not noisy location, cool looks
Cons: Shower facilities, breakfast space congestion, more Expedia Plus benefit
Location: 10min walk to Asok station. Shopping mall: Terminal 21.
So far good hotel. calm location. Hotel staff is friendly and can speak English. Room is clean enough. Bed is soft enough. Two sad experience; 1st one, one Japanese-man group was rude attitude to hotel concierge. Hotel can not help such people though. 2nd one, shower head equipment is not considered enough, it cannot hold in right position and angle with high-pressure.
Comment from Hotel Management
Feb 5, 2017 by kris, Hotel Management
Thank you very much for staying at Galleria 10 Hotel Bangkok during your visit and for taking the time to share your great memorable experience. Thanks for your kindness to understand us try to serve all the guests happy but it's under pressure with some not understand like you. Please rest assure that I will investigate the rom you stay about the head shower for improvement in the further. We look forward to the next opportunity of welcoming you to your Bangkok home when next visiting! Warm regards; Kris Operation Manager
2 out of 5
by A verified traveler from Aberdeen, Scotland

ROOM 115 very noisy

Posted Jan 28, 2017
Stayed 3 nights in Bangkok From when 1st arrived we felt let down. Booked deluxe double through expedia and paid for it...arrived to be told no doubles available. So 2 x 30 year old in a twin room ....how romantic!!! No offer of discount or refund or any compensation. This kick started are stay with negative thoughts. Went for shower to freshen up after bus ride from Koh Kood. Broken. Had to call maintenance. Lots of amenities missing from room....hand towels, face towels, slippers, robes, ironing board, glasses. Toiletries were very poor. Breakfast was just ok. Asked for 2 x boiled eggs...fairly simple..should only take a few minutes. 25 mins later "chef" turns up with 2 x half cooked poached eggs with whites runny. I explained this was not boiled eggs...he seemed confused. Had 2 x bits of toast and left. We stayed in room 115. Right above garage / car park. VERY NOISY. if we hadn't paid £55 a night we would have left after the 1st night. Will definitely NOT stay again and will definitely NOT recommend to friends or family.
2 out of 5
by A verified traveler

Average hotel at Sukhumvit

Posted Jan 25, 2017
Unpleasant smell when walk in the hotel room though the bed is comfortable. Lobby and lifts are dark due to the hotel's rock & rolll theme.
Comment from Hotel Management
Feb 1, 2017 by Kris, Hotel Management
Thank you very much for staying at Galleria 10 Hotel Bangkok during your visit and for taking the time to share your experience. Please rest assure that I will follow up the room smell to We look forward to the next opportunity of welcoming you to your Bangkok home when next visiting! Warm regards; Kris Operation Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to BTS station Nana and Asok

Posted Jan 11, 2017
The overall experience is good. Breakfast in restaurant is too crowded. I even can't able to find a seat. There are no toothbrush and shaving tools inside my room :o
Comment from Hotel Management
Jan 19, 2017 by Kris, Hotel Management
Thank you very much for staying at Galleria 10 Hotel Bangkok during your visit and for taking the time to share your memorable experience. We have on request for tootbrush and shaving. We look forward to the next opportunity of welcoming you to your Bangkok home when next visiting! Warm regards; Kris
2 out of 5
by A verified traveler

The taxi driver had a hard time finding the place.

Posted Jan 7, 2017
There was a problem trying to get hot water for a shower. We asked about it after the first night but no difference on the second day. There was no concern from the staff.
Comment from Hotel Management
Jan 25, 2017 by kris, Hotel Management
Thank you very much for staying at Galleria 10 Hotel Bangkok during your visit and for taking the time to share your good memorable experience. Please rest assure that I will investigate the case by myself. We look forward to the next opportunity of welcoming you to your Bangkok home when next visiting! Warm regards; Kris Operation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from SINGAPORE

Superb Hotel

Posted Jan 3, 2017
Pros: Convenient, Clean, Central area
Cons: Increase buggy frequency and availability
Location: Near to Terminal 21, couple of 7-11 stores around the corner.
Just a corner away from BTS Nana and Asoke, convenient and accessible. Would request hotel to increase the frequency of buggy if possible, other than that everything is good and perfect. Highly recommended!!
Comment from Hotel Management
Jan 19, 2017 by Kris, Hotel Management
Thank you very much for staying at Galleria 10 Hotel Bangkok during your visit and for taking the time to share your memorable experience. We look forward to the next opportunity of welcoming you to your Bangkok home when next visiting! Warm regards; Krisk
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Excellent stay!

Posted Dec 18, 2016
Pros: Location, price and cleanliness.
Cons: WiFi speed.
Location: Nice area just in between Nana and Asok BTS Station. Decent eateries nearby and a 7-11 just along the street. Quiet at night as well!
Had a wonderful experience during my stay at the hotel. Staff were friendly and helpful. Room was excellent and accommodated to my requests. Distance from either Asok or Nana BTS Station is walk-able, about 5 minutes in either direction from the hotel. Overall, a great experience and highly recommended. Will definitely come back to this hotel should i be back in Bangkok.
Comment from Hotel Management
Jan 19, 2017 by Kris, Hotel Management
Thank you very much for staying at Galleria 10 Hotel Bangkok during your visit and for taking the time to share your memorable experience. We look forward to the next opportunity of welcoming you to your Bangkok home when next visiting! Warm regards; Kris
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel for the money

Posted Dec 13, 2016
Pros: Location and price
Cons: service
Location: Terminal 21 is 10 minutes or less walking. 7-11's are plentiful for needed supplies. 24 hour bar tucked away on side street near hotel.
Always pros and cons with every hotel. Location is great. Soi 10 is a nice quiet road in the heart of sukhumvit. You can walk to all the necessary places in 10 minutes. Hotel food is hotel food. Nothing to brag about but edible. Service sometimes is a little slow, but that might be because I am use to different indicators of when I need my next drink. Pool is small but bit enough to dip into to cool off. They might as well get rid of the "fitness center" because it is so small and pretty much worthless. Rooms are nice, but the bed spread is thick. It is for a winter destination not the oppressive Thailand heat.
Comment from Hotel Management
Dec 18, 2016 by Kris, Hotel Management
Thank you for choosing Galleria 10 Hotel Bangkok by Compass Hospitality! I was delighted to read that overall you had a pleasant stay and that you enjoyed our location.. We look forward to the next opportunity of welcoming you on your next visit! Please do not hesitate to contact me directly