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Reviews of Galleria 10 Sukhumvit Bangkok by Compass Hospitality

4 out of 5
Galleria 10 Sukhumvit Bangkok by Compass Hospitality
21 Sukhumvit 10 Sukhumvit Road, Klongtoey, Bangkok, Bangkok

Reviews

8.2

Very Good

Rating 10 - Excellent. 367 out of 1001 reviews" "
Rating 8 - Good. 432 out of 1001 reviews" "
Rating 6 - Okay. 142 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Bradley, San Tan Valley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Traveled 24 hours on flight. They had rooms ready but would not check me in until exactly 2pm. They made me wait 30 minutes for bad policy and I was smelly and tired from long long flight. During my stay, I had visitor and it was like interrogation despite me listing 2 guests. They wanted ID or passport. I started to just ignore the front desk staff and walk by. That was another ridiculous policy. They gave me a secure key annd you have to have it to get up the elevator and then they start asking for my ID, when I return and there is a different staff. Again. I just ignored. I do not take my passport out drinking with me. The property was very nice but these were very negative intrusions on my stay and why I will NOT stay here again and only give 3 stars
Stayed 2 nights in Apr 2024
Response from Mariaa on Apr 20, 2024
Dear Guest,Thank you very much for taking the time to share your comments. We regret to read that you did not enjoy your stay with us. Please be assured that it is in the interest of safety and security of our guests that we strictly require ID of any visitors if they wish to accompany a guest to their room. Nonetheless, the staff present during that incident have been informed and further trained in their approach with such occurrences.We strive to provide an exclusive service experience for every guest; therefore, your feedback is very important to us. For those reasons, please allow us to express our sincerest apologies regarding the inconveniences caused.Yours sincerely，Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

2/10 Terrible

John

Traveled with partner
The property is a long way nside the street and DOES NOT HAVE A SHUTTLE SERVICE WOULD NOT RECOMMEND THIS HOTEL
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here numerous times. Good value and clean rooms. Roof top pool is a bonus
Stayed 3 nights in Mar 2024
Response from Mariaa on Apr 21, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

GERALD

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right between Nana and Asok BTS station, Lots of massage places along the roadway to hotel. They should get their tuk-tuk back
Stayed 5 nights in Mar 2024
Response from Mariaa on Mar 17, 2024
Dear Guest,Thank you for taking the time to share your feedback. Your comments are well noted and shared with our team for further improvement. We hope to welcome you back to our hotel very soon!Yours sincerely，Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

6/10 Okay

Roland

Stayed 3 nights in Mar 2024
Response from Mariaa on Apr 21, 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Yours sincerely，Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Mariaa on Mar 17, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

4/10 Poor

Dexter

Liked: Staff & service
Disliked: Property conditions & facilities
The shower room door was broken and my wife was stuck in there for so long till the guy came and fixed.The switch of toilet is also broken. I booked this hotel because it said 4 start.It should deserve only 2 Star.
Stayed 8 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Response from Mariaa on Mar 17, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

Patti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights. Staff helpful breakfast fantastic. Rooftop pool was nice.
Stayed 2 nights in Jan 2024
Response from Mariaa on Mar 17, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Jamie

Stayed 12 nights in Feb 2024
Response from Mariaa on Mar 17, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

Thai

Liked: Cleanliness, property conditions & facilities
Noisy. You can hear people talking outside the room. They wouldn't call a metered taxi for me.
Stayed 2 nights in Feb 2024
Response from Mariaa on Mar 17, 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Yours sincerely，Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

MOE MOE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the most is the staff's are very polite and fully attention to guests. Their services are excellent.
Stayed 4 nights in Jan 2024
Response from Mariaa on Mar 17, 2024
Dear Guest,Thank you for choosing to stay with us at Galleria 10 Hotel Bangkok by Compass Hospitality and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay.We strive to provide superior levels of service to our guests; therefore, your feedback is very important to us, and we thank you again for providing it.Yours sincerely，Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

James

Stayed 3 nights in Jan 2024

8/10 Good

dennis, oldham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel,good pool area and bar Would stay again
Stayed 2 nights in Jan 2024
Response from Mariaa on Mar 17, 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Yours sincerely，Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place next to everything
Stayed 1 night in Jan 2024
Response from Mariaa on Mar 17, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is super clean and the mattress very clean and comfortable. Super central, a short walk from Terminal 21 and 1 skytrain stop from EmQuarters. Staff is very attentive, responsive and kind. Overall a great value for money!
Stayed 6 nights in Jan 2024
Response from Mariaa on Mar 17, 2024
Dear Guest,Thank you for choosing to stay with us at Galleria 10 Hotel Bangkok by Compass Hospitality and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay.We strive to provide superior levels of service to our guests; therefore, your feedback is very important to us, and we thank you again for providing it.Yours sincerely，Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

peter

Stayed 1 night in Jan 2024
Response from Mariaa on Apr 18, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Mariaa on Mar 17, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Shaun

Liked: Amenities
Great property, location and value. Only downside the pool and outdoor area on the small side…
Stayed 3 nights in Dec 2023

8/10 Good

Darina

Stayed 5 nights in Dec 2023

8/10 Good

Robert

Stayed 2 nights in Dec 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent at this hotel and cannot do enough for you. The hotel is off the main road so it's very quiet.
Stayed 5 nights in Dec 2023
Response from Mariaa on Dec 30, 2023
Dear Guest,Thank you for choosing to stay with us at Galleria 10 Hotel Bangkok by Compass Hospitality and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay.We strive to provide superior levels of service to our guests; therefore, your feedback is very important to us, and we thank you again for providing it.Yours sincerely，Adil Rashid Operations ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

Desmond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money hotel very friendly and helpful staff and excellent breakfast pool area could do with an upgrade but overall I would definitely stay there again great location as well
Stayed 3 nights in Dec 2023
Response from Mariaa on Dec 24, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Adil Rashid Operations ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

Wictor

Stayed 3 nights in Dec 2023
Response from Mariaa on Dec 24, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Yours sincerely，Adil Rashid Operations ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

Shane

Liked: Cleanliness, property conditions & facilities, room comfort
They are nice rooms. Staff are friendly and helpful. Cleaners missed cleaning the room twice but front staff were apologetic and provided towels.
Stayed 6 nights in Dec 2023
Response from Mariaa on Dec 24, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Yours sincerely，Adil Rashid Operations ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

Roland

Stayed 3 nights in Dec 2023
Response from Mariaa on Dec 24, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Yours sincerely，Adil Rashid Operations ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

4/10 Poor

christopher

Stayed 1 night in Dec 2023
Response from Mariaa on Dec 30, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Yours sincerely，Adil Rashid Operations ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

PAUL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mariaa on Dec 24, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Adil Rashid Operations ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an amazing hotel. The rooms have a beautiful style and are clean and the staff are helpful and welcoming
Stayed 1 night in Dec 2023
Response from Mariaa on Dec 24, 2023
Dear Guest,Thank you for choosing to stay with us at Galleria 10 Hotel Bangkok by Compass Hospitality and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay.We strive to provide superior levels of service to our guests; therefore, your feedback is very important to us, and we thank you again for providing it.Yours sincerely，Adil Rashid Operations ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel, away from the busy streets but still close to major attractions and transport links. Excellent, helpful staff, good food - would be happy to return.
Stayed 3 nights in Nov 2023
Response from Mariaa on Dec 5, 2023
Dear Nigel,Thank you for the great review of our hotel! Your compliments on service have been shared with the team and they are much thankful.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

Julius

Stayed 4 nights in Nov 2023
Response from Mariaa on Dec 24, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Yours sincerely，Adil Rashid Operations ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean place, friendly stuff, not far away from BTS but also not far away from a park for jogging. Great place, will come again!
Stayed 3 nights in Nov 2023
Response from Mariaa on Dec 5, 2023
Dear Matthias,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Hiroto

Stayed 2 nights in Nov 2023
Response from Mariaa on Dec 24, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Adil Rashid Operations ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

Peter

Stayed 7 nights in Nov 2023
Response from Mariaa on Dec 5, 2023
Dear Peter,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Richard, Pico Rivera

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quite location. Friendly stack. Walkable distance to the mall, skytrain, MRT and food.
Stayed 1 night in Nov 2023
Response from Mariaa on Dec 5, 2023
Dear Richard,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

Tassarin

Stayed 1 night in Nov 2023
Response from Mariaa on Dec 5, 2023
Dear Tassarin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Eigil

Stayed 2 nights in Nov 2023
Response from Mariaa on Dec 5, 2023
Dear Eigil,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

Bjarne

Stayed 2 nights in Nov 2023
Response from Mariaa on Dec 5, 2023
Dear Bjarne,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

6/10 Okay

Maxwell

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very average
Stayed 4 nights in Nov 2023
Response from Mariaa on Dec 5, 2023
Dear Maxwell,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the staff they were all very kind and helpful. Always smiling and willing to go out of their way to assist with questions. I also liked the breakfast every morning great variety and delicious. I didn’t like that the hotel is slightly dated and could probably do for a renovation. However with that being said I would stay again as the employees make it a great experience.
Stayed 4 nights in Nov 2023
Response from Mariaa on Dec 5, 2023
Dear Alan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

Andreas

Stayed 2 nights in Nov 2023
Response from Mariaa on Dec 5, 2023
Dear Andreas,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Deepak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Galleria 10, and it was an absolutely fantastic experience. From the moment we stepped in, the staff greeted us with warmth and professionalism, setting the tone for our entire stay. The front desk team was particularly impressive, always ready to assist and provide valuable information, making our exploration of the city seamless. The highlight of our mornings was the delightful breakfast spread, offering a variety of delicious options to start our day right. What’s more, the hotel’s proximity to the metro station made getting around the city a breeze, adding to the convenience of our stay. A special shout-out to the cleaning staff, whose attention to detail in maintaining our room’s cleanliness and comfort didn't go unnoticed. Their dedication to ensuring a tidy and welcoming space each day contributed significantly to our overall experience. In summary, Galleria 10 exceeds expectations with its top-notch service, great location, and commendable staff. We left with wonderful memories and look forward to returning on our next trip. Highly recommend for anyone seeking a comfortable and hassle-free stay in the city!
Stayed 4 nights in Nov 2023
Response from Mariaa on Nov 17, 2023
Dear Deepak,Thank you for the great review of our hotel! Your compliments on service have been shared with the team and they are much thankful.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2023
Response from Mariaa on Nov 17, 2023
Dear Kenneth,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Lars-Peter

Stayed 6 nights in Nov 2023
Response from Mariaa on Nov 13, 2023
Dear Lar-Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Minnie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. the bar and pool area are nice we took advantage of Happy Hour.
Stayed 1 night in Nov 2023
Response from Mariaa on Nov 13, 2023
Dear Minnie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Ian

Stayed 4 nights in Nov 2023
Response from Mariaa on Nov 11, 2023
Dear Lan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Mariaa on Nov 11, 2023
Dear Robert,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

Minnie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the rooftop bar for happy hour. It was enjoyable, and a little pricier than some other places, but that is to be expected. I suggest booking a room with breakfast included, much cheaper.
Stayed 2 nights in Nov 2023
Response from Mariaa on Nov 11, 2023
Dear Minnie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

lee

Stayed 1 night in Nov 2023
Response from Mariaa on Nov 11, 2023
Dear Lee,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality

8/10 Good

Mothou

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Mariaa on Oct 27, 2023
Dear Mothou,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,Kanlayanee Sittimeng Front Office ManagerGalleria 10 Hotel Bangkok by Compass Hospitality