The best hotel service ever.
Posted Oct 18, 2016
When we checked in, we were welcomed with cups of tea and smile from the receptionists. We rented a mini van and couldn't enter the underground carpark in Shibuya 19 right underneath the hotel. The hotel is clean, nice and convenient. Everywhere around the hotel even the back (Baiyoke) there are shopping, street foods & night market. I want to commend a female security staff station at the 1 floor, there was a night where we came back to the hotel and the security of the Shibuya stopped us from going into the alley to park our mini van because there was a big truck blocking the alley. After a round of lost in translation with the Shibuya security, the Glow security was called to rectify the situation. Then the female security with another security from glow appeared, they explained to the Shibuya security and the female security instantly recognised our minivan and with the help of a local, they guided our minivan through tight space into the alley so we don't have to come back to Glow an hour later just to park. She even help us with our shopping trolley all the way up till the hotel lift, I wanted to give her a small tip but she refused politely.
Overall Glow's service is impeccably good!
Comment from Hotel Management
Oct 20, 2016 by KOI, Hotel Management
Thank you for your valued comment and your continued support to GLOW Pratunam will be our highly appreciated.