Great Accessibilty; Not So Luxurious
Posted Jun 21, 2016
In a city where you are usually spoilt with spacious rooms and suites, even in the most prime locations, the rooms in the Grand Hyatt veers slightly on the small side. Couple that with synthetically patterned stone tiles in the foyer and bathroom and the room would seem to be in a tighter city in a lower tiered hotel.
While most of the room was relatively clean, I can't help but to point out some points of concern. Firstly, there was a dead cockroach at the foyer in one of my rooms. Secondly, there were multiple stains on carpet. The printed bathroom tiles are very disappointing aesthetically. A complete waste of perfectly good stone that would've looked much better in its natural state. The beds were also not particularly comfortable.
While there were these drawbacks, there were plenty of redeeming factors too. The hotel is extremely convenient, and is practically weather proof. There is shelter all the way from the hotel to the BTS station and the covered walk way that stretches all the way to Siam.
The facilities were also great, with a nice outdoor pool and spa facilities (hot tub, cold plunge pool, sauna, and steamroom).
Service throughout the hotel is commendable. Staff were warm and personable. Service was proficient; amenities we requested for never took more than 10 minutes.
We had the buffet dinner at The Dining Room which was excellent.
Overall, an excellent hotel for practical and business travelers who places convenience and location above all else.