Big room but it doesn't fill my other needs.
Posted Nov 19, 2016
We were in Bangkok for 9 days. Spent two nights at this hotel.
Pros-The hotel located near a big mall called Terminal 21, 7-11, restaurants and Asoke BTS station within 350 meters. My room was big. It has One and half baths, but we rather have newer or more updated room than more space.
Cons-Found a cockroach in the bathroom. So we requested another room which was given to us. I wish I could have more lights in the room, too dimmed and not luminous enough for my reading. The laminated wooden floor has been deteriorated. Most of the towels were not sparky white. I didn't feel like using them after my shower. Luckily we brought our spare towels. I felt that the room update was needed. It doesn't look as the photos shows on their website.
Service- We found the staffs to be very friendly professional and pleasing.
Comment from Hotel Management
Nov 22, 2016 by Mark Julajinda, Hotel Management
Dear 9-Days in Bkk,
Thank you for the review. Whilst I could see that you enjoyed many aspects of the hotel including friendly staff, its centralized location and the spacious space of the room, I am sorry that we are not your perfect cup of tea. My apology for the inconvenience caused during the stay. We employed the service of a certified pest control company who does a monthly control for us. Your comment regarding the lighting, towels and condition of the room is noted, thank you for providing constructive comment.
It is still our hope to welcoming you again.