False rating - 3 Star not 5 Star
Posted Jan 7, 2017
This Hotel is part of a large chain in Bangkok, unfortunately this one does not rate 5 star like it's other sites, when we arrived, as usual the Thai people are the warmest in the world, always greeting and welcoming you with a genuine smile from the heart.
When we walked into the room this was another story, among several NON-Smoking floors, my room stunk of stale cigarette smell, so I asked to change rooms, so now I had to go to another floor and my son on another.
The overall cleanliness was obviously lacking in many areas, based on facilities it may rate 5 stars but as far as 5 star is rated this hotel only deserves 3 if that.