Ratings based on 389 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Nice Hotel closed to the heart of Chinatown, Bangk

Posted May 26, 2017
Pros: The room is clean and comfortable. Bed is so comfortable to sleep. I really love it
Cons: Nothing I can think of. Cheap and good
Location: Eat, eat and of course eat
Enjoy the stay here. The lobby seems smaller than the average hotels but the rooms of the hotel just looks so good. I feel so comfortable staying in the hotel. One of the best stay in Bangkok, definitely recommended it
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Clean hotel in Chinatown

Posted May 14, 2017
Clean hotel, very nice rooms, terrific rooftop infinity pool, excellent location. Dim Sum in hotel restaurant was wonderful, but expensive. Waitress & cooks gave great service. Hotel concierge (lady with short grey hair) was super aggressive with her sales techniques, way too pushy.
Comment from Hotel Management
May 16, 2017 by EAM, Hotel Management
Dear Diane Thank you for your review of Hotel Royal Bangkok @ Chinatown. I am very happy to hear that you found the hotel to your satisfaction. As for our tour counter rep, the comment is noted and we have taken corrective action in this matter. We hope to see you again. Sincerely, Rasmus Stok Executive Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Clean and comfortable

Posted May 13, 2017
The restaurant is a little pricy but other then that the hotel was extremely clean and beautiful ... Location is in the heart of Bangkok , if you want to be in the middle of everything this is the perfect place to stay ! Staff was very nice !
Comment from Hotel Management
May 16, 2017 by EAM, Hotel Management
Dear Brooklyn Thank you very much for your positive review. I am very happy to learn that you enjoyed your stay at Hotel Royal Bangkok @ Chinatown. We hope to have the pleasure of hosting you again. Sincerely, Rasmus Stok Executive Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

in the heart of chinatown

Posted May 9, 2017
Cons: internet was awful there was a smell in the room that was really stubborn
good area. super packed. staff were courteous.
Comment from Hotel Management
May 16, 2017 by EAM, Hotel Management
Dear guest Thank you for your review. I am happy that you liked our staff and the location of the hotel. Sincerely, Rasmus Stok Executive Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Nice/ok hotel

Posted May 8, 2017
Nice location , breakfast included is great ! Better than the food we ordered at night (for super). Pool and gym is realy cool. What i didnt like is the smell in the rooms , awful wierd smell. Cant bealive i wad to inhale that all night in my sleep. Thank god the room was clean.
Comment from Hotel Management
May 9, 2017 by EAM, Hotel Management
Dear Sabluca Thank you for your review. I am very pleased to hear that you were satisfied with your stay at Hotel Royal Bangkok @ Chinatown and enjoyed the breakfast, pool and gym. We hope to see you back again in the future. Sincerely, Rasmus Stok Executive Assistant Manager
3 out of 5
by A verified traveler from london

Nice rooftop pool, everything else is average.

Posted May 6, 2017
Hardest "mattress" I've ever slept on. Hotel is in a good location and the rooftop pool is very nice. The staff are average.
Comment from Hotel Management
May 10, 2017 by EAM, Hotel Management
Dear guest Thank you for your review. Concerning your comment about our mattress, to the benefit of other guests with same experience, the hotel does provide an extra top mattresses to guests who find the bed a bit too hard for their liking. This can be provided by contacting the reception. As for the staff, I would be very appreciative if you would contact the hotel directly with more specifics so we may know what the team could have done better to serve your needs during your stay. I hope to hear from you. Sincerely, Rasmus Stok Executive Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenience location heart of chinatown

Posted May 1, 2017
+++++ very good location for shopping and eating.
Comment from Hotel Management
May 9, 2017 by EAM, Hotel Management
Dear guest Thank you for your review. I am happy to know that you enjoyed the hotel and its location. We hope to see you back again in the near future. Sincerely, Rasmus Stok Executive Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Was nice

Posted May 1, 2017
Was nice, the hotel staff was very friendly. Only issue we had was that the hotel set the prices to Tuk Tuk or Taxi si we got much better prices in our own. Amazing location, we got what we paid for.
Comment from Hotel Management
May 4, 2017 by EAM, Hotel Management
Dear guest Thank you for your feedback. I am happy to know that you enjoyed the hotel on the overall. Concerning your comments for the transfers, our staff are under instruction to always ask taxi's to go by the meter, however some taxi drivers insist on flat rates. The policy of the hotel is to reject these drivers so as to not encourage fixed rate fares. Should you have experience anything but the above described, I would be very happy if you would contact the hotel directly so we can get more details. Tuk tuks on the other hand do not have a meter and always ask for fixed rates. We do hope that you will return in the future. Sincerely, Rasmus Stok Executive Assistant Manager
2 out of 5
by A verified traveler

Bed is hard as a rock. Smells funky. Lighting dim.

Posted Apr 11, 2017
Uncomfortable bed. Very low lighting. very thin walls, you can hear everything. We woke up every hour to people screaming in Chinese (it's in the middle of Chinatown)
Comment from Hotel Management
Apr 18, 2017 by EAM, Hotel Management
Dear by e Thank you for your feedback. Please be advised that for those guests finding our beds too hard, the hotel can provide an extra top mattress for your comfort. Your comments as to the lighting is noted and we will look into the issue for resolution. We do hope you will give Hotel Royal Bangkok @ Chinatown another try that we may rectify your impression of the hotel. Sincerely, Rasmus Stok Executive Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham

Fantastic China Town hotel

Posted Apr 5, 2017
Everything about this hotel was great. We arrived 5 hours before check in time and they had the room ready for us within 45mins free of charge. The room was clean, modern and comfortable. I can no longer live without rainfall showerheads. We were on the last leg of a month long Asia trip so played it very cheap for this booking and the only thing we had to compromise on was a room with no view but the window decoration ended up looking nicer than a lot of alleged "room with a view" scenery we received in other hotels on our trip. The rooftop pool is a great place to relax and take in some brilliant views, drinks are a little pricy but happy hour makes it well worth a few sunset cocktails. Location couldn't be better for China Town market, street food and restaurants. There are some brilliant sights within a quick tuktuk ride and you can easily walk to the railway and underground stations. Also only 10/15mins walk to some a few good little bars. The free tuktuk service is great for saving a little time getting to local sights. Staff were really friendly and helpful. Made sure we got our 2am taxi to the airport sorted with no stress. Can't say enough positive things about this absolute bargain of a hotel.
Comment from Hotel Management
Apr 11, 2017 by EAM, Hotel Management
Dear Alastair Thank you for your beautiful review. I am very happy to know that you enjoyed your stay at Hotel Royal Bangkok @ Chinatown and enjoyed the location. Be assured that your kind comments towards our staff will be passed on to them for their encouragement. We hope to see you back again. Sincerely, Rasmus Stok Executive Assistant Manager