Old fashioned hotel in great location
Posted Jul 18, 2016
We stay here for 4 nights. It's located in Sukumvit road close to BTS. Staffs are average. We by mistake book king size beds instead of double beds. Thus we called hotel to make change at reservation office. When we checked in, hotel system showed king bed instead of double beds. We told them we had called already to make change. Front officer offered us to put one extra bed in the room instead of helping us to find double beds room. We told them hotel is 5 stars hotel & room rate is very high. This was how you help your guests. We fighted for that & we got finally double beds room. We felt sincerely disappointed.
However room is quite old & old fashioned style. We experienced a small cockroach in our room , which we wouldn't have this expectations in 5 stars hotel.
We may not stay in this hotel again