Ratings based on 6,023 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Clean hotel, showing its age, worst lifts ever!

Posted Jul 18, 2017
We stayed here with some friends. We chose the tower club rooms, they were clean, however beginning to show signs of age. Our hot water wasn't working for 2 out of the 4 days we were here, and finally afternoon 2 attempts maintenance fixed the problem. The lifts for the tower rooms are absolutely ridiculous and take you're forever waiting for them. The staff always send lifts to the top floor for their roof top bar meaning the hotel guest Spend the majority of the time waiting for them. I wouldn't stay at this hotel again because of this.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017
Fab hotel wih great balcony, views and world famous roof top bar... loved it here
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel with exceptional service

Posted Jul 17, 2017
Pros: Everything
Cons: Nothing
Location: Grand palace, Wat pho, china town, phat pphong
What can I say? This hotel was beautiful inside and out. Location was central to all the main attractions in Bangkok. The staff extra attentive and always ready to help. The skybar is a must and the hotel room was spacious. I will be staying here again on my next visit to Thailand.
1 out of 5
by A verified traveler

Posted Jul 13, 2017
Dirty, rude receptionist. Old streets, dirty and noise
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing

Posted Jul 12, 2017
Very spacious room. Amazing view and friendly staff
3 out of 5
by A verified traveler

Posted Jul 9, 2017
Looks nobody invest in hotel for a long long time 👎
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Nice hotel, close to everything.

Posted Jul 5, 2017
Staff was very polite and helpful. The location of the hotel was very convenient forgoing around Bangkok.
Comment from Hotel Management
Jul 8, 2017 by Tum , Hotel Management
Thank you so much for your wonderful comment. We hope you had a memorable stay with us Best regards Piangduan
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Amazing views and hotel!!!

Posted Jul 4, 2017
We will definitely go back with our kids!!! Great location and beautiful views!!! Love it!
Comment from Hotel Management
Jul 8, 2017 by Tum , Hotel Management
Thank you so much for your wonderful comment. We hope you had a memorable stay with us Best regards Piangduan
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view .

Posted Jul 3, 2017
A very busy hotel. Not very personal . It is in good location.
Comment from Hotel Management
Jul 8, 2017 by Tum , Hotel Management
Thank you so much for your wonderful comment. We hope you had a memorable stay with us Best regards Piangduan
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Excellent hotel

Posted Jul 1, 2017
Hotel star was very warm, welcoming and friendly. Everyone was so helpful from the start. The room is very spacious with a separate living room area. Ameneties such a bathrobes, slippers, and others was great. The view is quite spectacular! I would definitely stay here again!
Comment from Hotel Management
Jul 1, 2017 by Tum, Hotel Management
Thank you for your great comment. We are delighted to have you here.