Ratings based on 255 Verified Reviews

4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Looking For A Condotel?

Posted Jan 16, 2017
Pros: WIFI was excellent
Cons: Please see above
Location: Terminal 21 shopping centre is nearby. What I found lacking was the side street llife that other places have in Bangkok
The Maitria Hotel in Sukhumvit 18 is a small nice place to stay. Only 3 comments for consideration by the hotel are as follows : 1) It would be great if hotel had a tuk tuk service to the MRT or BTS nearby especially in the Bangkok weather and for more elderly folks. It may be near but not that near for elderly guests. 2) No use having cooking facilities without providing any pots or pans. 3) Swimming pool is too dimly lit at night and one has to climb stairs to reach the pool. Consider a lift to that level for elderly folks who stay there and want to enjoy the pool !
3 out of 5
by A verified traveler from bangkok

So many ants, strange noises

Posted Jan 3, 2017
First of all, I don't think we get the room that we booked. Second, we live on the 8th floor, which is below the swimming pool, and that might cause our room have so many like too many ants, my friend and I always feel so itchy!!!! And then at the last night theres scary strange noise from our bath room that's made us don't even wana shower in there. When we call the staff to come and look around, the noises stopped.....
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur

Pleasant stay at Maitria Hotel Sukhumvit 18

Posted Dec 22, 2016
Pros: The hotel is quite new and reasonably priced.
Cons: Housekeeping can be better. Incomplete toileteries as no shaver kit was provided. Shampoo and shower gel were not replenished on the following days.
Location: Very good location. Walking distance to Asok BTS station, Terminal 21 shopping mall & convenience stores.
Overall, the staff are warm, friendly and helpful. They are always around to offer their assistance such as checking on our transportation, recommending good tailors and suggesting nice restaurants around the hotel. The breakfast in the hotel was quite good as well.
Comment from Hotel Management
Dec 26, 2016 by Tanasak, Hotel Management
Dear Maggie, It was truly a pleasure having you as our guest during your recent visit to Bangkok. On behalf of the entire team at Maitria Hotel Sukhumvit 18 - A Chatrium Collection, we are so pleased that you were able to experience our hotel and enjoy the service and quality levels which we pride ourselves on. Thank you for your time in reviewing our Hotel , and we hope to see you again soon! With kind regards, Tanasak Vanichavit
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to BTS and shopping malls

Posted Dec 18, 2016
All good, breakfast could have been better. Allowed me to check out at 7pm although paid $80 for the same.
Comment from Hotel Management
Dec 20, 2016 by Tanasak, Hotel Management
Dear Guest, Thank you very much for your feedback and we look forward to welcome you back next time. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from s

Nice hotel near to BTS and MRT

Posted Dec 14, 2016
Good rooms and service. Staff were helpful and rooms were clean and comfortable.
Comment from Hotel Management
Dec 19, 2016 by Tanasak, Hotel Management
Thank you very much for you very nice review, we look forward to welcome you back next time. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from malaysia

quiet location

Posted Dec 13, 2016
This hotel is located at a quieter area of Sukhumvit. But there is a restaurant, tailor and massage parlours right opposite the hotel. The only issue is the walls are pretty thin and you can hear the alarm from the next room.
Comment from Hotel Management
Dec 19, 2016 by Tanasak, Hotel Management
Thank you very much for you very nice review, we look forward to welcome you back next time. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel

Posted Dec 6, 2016
Cons: Cleanliness - tables need cleaning. Utensils need to be wash thoroughly.Would be good to have a wipe cloth at the kitchen top.Tissues in bathroom.
Location: Location is good, near T21, Massage centers and Skytrain and MRT.
The staff are wonderful and helpful and they make our day esp. the front desk staff.
Comment from Hotel Management
Jan 6, 2017 by Tanasak, Hotel Management
Dear JC Thank you very much for nice feedback. We look forward to welcome you back next time. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Comfortable, great facilities & good location

Posted Nov 26, 2016
Pros: Location, comfort, pool and staff.
Location: Just off Sukhumvit, lots of places to eat, drink and shop nearby. Not far from public transport, so easy to get around from there.
The welcome drink and smile were a nice start. All staff were very helpful and professional. Room was spacious, with a very comfortable bed, particularly the pillows. The rooftop pool was both a great way to start and end a day in what can be a steamy Bangkok. Not far off Sukhumvit but quiet enough to allow a good night's rest. Wish I stayed longer.
Comment from Hotel Management
Jan 16, 2017 by Tanasak, Hotel Management
Hi, Thank you very much for your nice feedback. We hope to welcome you back next time.
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

very pleasant stay

Posted Nov 16, 2016
Pros: very pleasant
Location: close to metro and sky train station. shopping malls are nearby.
convienient and quiet location. relaxing stay with friendly and helpful staffs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, great staff, value for money

Posted Nov 16, 2016
Location: BTS and MRT is just a short walk with Terminal 21 around so you can grab everything in 10 mins. In the middle of Asok yet still quiet for a good relax
Can't be happier to stay at this hotel. The moment you reach the hotel till check out, staff give a very good hospitality to the guest. Always welcoming you warmly without fail especially the concierge & bell boy. Bed is very comfortable, room size also very spacious. Love the kitchenette too! Will definitely stay here again if come back to Bangkok. For the price that I pay, very value for money. Truly recommended!!