Ratings based on 220 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
78% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Praktisch gelegen und sehr gut

Posted Jun 16, 2016
Pros: Hervorzuheben ist die Freundlichkeit und Hilfsbereitschaft des Personals.
Location: Nahe des Flughafens Suvarnabhumi, aber auch die Hochbahn (BTS) ist nicht weit entfernt.
Wir waren für eine Nacht dort, da unser Weiterflug nach Hong Kong erst am nächsten Tag war. Sehr praktisch gelegen in der Nähe des internationalen Flughafens Suvarnabhumi. Check-in und Check-out gingen sehr schnell und problemlos über die Bühne, Das Personal war sehr freundlich und hilfsbereit. Gut sortiertes Frühstücksbuffet. Die Zimmer waren nicht riesig, aber schon geräumig und vor allem sauber. Zwar haben wir das Hotel wegen der Lage in der Nähe des Flughafens gewählt, aber auch der Anschluss an die BTS (Hochbahn) ist gut, in ca. 5 min. mit dem Taxi ist man an der Station, und das für etwa 1 Euro. Alles in allem würde ich das Hotel wieder buchen.
Comment from Hotel Management
Jul 24, 2016 by Joe, Hotel Management
Dear Sir/Madam Thank you very much for you kind positive feed back and advise advantage comment during stay.we will work hard to ensure you are very appreciate at all time
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 8, 2016 on Hotels
5 out of 5
by A verified traveler from Australia

Very pleasant

Posted Jun 3, 2016
While further from the airport than expected when booking through expedia, it was a pleasant surprise once we arrived at the Novotel to find they had upgraded us. The accomodation was excellent and really made our night in Bangkok
Comment from Hotel Management
Jul 21, 2016 by Joe, Hotel Management
Dear Milli Thank very much for your kind support Novotel Bangkok Bangna. we are very appreciate for you kind positive feed back our service,we will work hard to ensure you were appreciated during stay . we looking forward to welcome you in the next future
1 out of 5
by A verified traveler

不便、汚ない、古い

Posted May 16, 2016
タオルは使い古しで雑巾のよう、シャワーはレインシャワー1種類しかなく、チョビチョビ雨が降るようで石けんが落ちず時間がかかってしょうがない。館内もやりようないほどボロボロに古い。料金の半額の価値もない。
Comment from Hotel Management
Jul 21, 2016 by Joe, Hotel Management
Dear Sir Thank you very much for you stayed with us, You comment is very advantage us for improving our service . appreciate very much we looking forward to welcome you in the near future
1 out of 5
by YUNCHIAO from 台灣,新竹

千萬不要來住,會後悔

Posted May 8, 2016 on Hotels
服務很差,叫了好幾次工作人員送牙刷和毛巾來,到了半夜才送來,地點很差,不要來住
4 out of 5
by A verified traveler from Washington DC

Good hotel

Posted Apr 28, 2016 on Orbitz
Good hotel for couple of day stays. Close to the airport and local food. They have good food selection from room service too.
Comment from Hotel Management
Jul 21, 2016 by Joe, Hotel Management
Dear Mr Rafal Thank you very much for you stay at Novotel Bangkok bangna and gave us positive feed back. we looking forward to welcome you in the near future
2 out of 5
by A verified traveler from ジャパン

普通のビジネスホテル アップグレードしてくれたが、バスのドアが故障で閉まらず

Posted Apr 25, 2016
普通のホテルです。 スクンビットとかのお店がある訳でなく、街から離れてので不便な反面 空港には近い。 空港のノボテルより設備が貧弱 タクシー運転手が道を間違えてしまいます。
Comment from Hotel Management
Jul 21, 2016 by joe, Hotel Management
Dear Sir thank you very much for you choose novotel during stay in bangkok you feed back is valuable us for improving now I passed comment to the right person for improvement we looking forward to welcome you in future
4 out of 5
by A verified traveler from thailand

convenient hotel close to airport

Posted Apr 19, 2016
Pros: comfortable bed, reasonable price, location close to airport
Cons: Nothing.
Location: You can enjoy a shopping at paradise park close to this hotel about 5 min drive by taxi,talat rot fai (night market) is about 6 min drive by taxi
We stayed this hotel for a night as our flight schedule was ETD at 2:00 am. It takes about 30 min. and 200 THB from hotel to airport. Or you can take a taxi to Hum Mak station and get on airport link train to the airport. The hotel is clean and made us relax.
Comment from Hotel Management
by joe, Hotel Management
thank you very much for you kind choosing at Novotel Bangkok Bangna thank you very much for you post positive comment us that i have distribute to relevant staffs to keep up service.
4 out of 5
by Sze Nga Alice

This traveler left a rating score only Posted Apr 6, 2016 on Hotels
3 out of 5
by A verified traveler

Pleasant, clean and quiet.

Posted Mar 31, 2016 on Wotif
Pleasant staff, very clean, very quiet but out of the way. It's at least 30 minutes from the airport as well.
Comment from Hotel Management
by Joe, Hotel Management
Thank you very much for you kind choosing at Novotel Bangkok Bangna You feed back has been distribute to relevant staffs. we are looking forward to welcome you in the next future