Ratings based on 238 Verified Reviews

3.9 out of 5
78% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by Patrick

Renovation work disturbance and remote

Posted Feb 26, 2017 on Hotels
Renovating sound throughout. Disturbing noises
5 out of 5
Recommended
for Everyone
by A verified traveler from lapine, New jersey, USA

Great place to spend a night

Posted Oct 31, 2016
Pros: Service at the hotel was excellent. The staff was very generous and helpful Also packed breakfast for us at #am in the morning
Cons: Not convenient to transportation. far from the downtown Bankok and from International Airport.
Comment from Hotel Management
Jun 7, 2017 by Joe, Hotel Management
Dear Pradip Thank you very much you have been written hotel service, all good point will be share to my staff to keep continuing and which unsatisfied point will be bring up for training . best regards. Joe
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice business hotel

Posted Oct 28, 2016
Memorable one and was in budget. Business stay was also great
5 out of 5
Recommended
for Everyone
by A verified traveler

20 min from airport, western style facility.

Posted Oct 26, 2016
Pros: Clean and good facilities. Weight room and fitness center.
Cons: No airport shuttle needed to get car service about $40.00 US
Location: Always local food from street vendors if you like that if not good hotel food.
Comment from Hotel Management
Oct 28, 2016 by Joe, Hotel Management
Dear Value guests Thank you very much for choose Novotel Bangkok Bangna for your visited bangkok. the feed back is very advantages us to considering and weak point should have to improving .
3 out of 5
by A verified traveler

Not to bad

Posted Jul 22, 2016 on Hotels
1. Tower smell very strong 2. missing a lot of things have to ask 3. Breasfast too expansive 4. Hotel price to expansive compare to another hotel as same star and old hotel 22 years old
Comment from Hotel Management
Aug 4, 2016 by General Manager, Hotel Management
Dear Ms.sophiebazelle Thank you very much for you choosing stay at Novotel Bangkok Bangna . Please keep my apologize that you an experience with Novotel Bangkok Bangna don't meet your expectation,You feed back very significant us for improvement ,May I would like to answer you feed back as follows, 1. Tower smell very strong ,Please keep my deepest apologize that the current our property doing renovation and preventive project ,We hope will get better in soonest. 2. Missing a lot of things have to ask, Thank you very much, Undertood that front desk staff would like to fast check in and check out process,we prefer guest impression and satisfaction that do not keep them long time waiting ,I already emphasize them must be efficiency and all basic information must be distribute to guests. 3. Breakfast too expensive: Actually THB 612 is quit very cheapest in areas if you compare with food varieties,quality (International recipe) and hygiene than local restaurants. 4.Hotel price to expensive compare to another hotel, We would like to inform that our hotel is dynamic price which up on demand, so may i recommend you to booking in advance for next trip to get the best price. we are looking forward to welcome you and your family in the next future
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Very pleasant

Posted Jun 3, 2016
While further from the airport than expected when booking through expedia, it was a pleasant surprise once we arrived at the Novotel to find they had upgraded us. The accomodation was excellent and really made our night in Bangkok
Comment from Hotel Management
Jul 21, 2016 by Joe, Hotel Management
Dear Milli Thank very much for your kind support Novotel Bangkok Bangna. we are very appreciate for you kind positive feed back our service,we will work hard to ensure you were appreciated during stay . we looking forward to welcome you in the next future
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Good hotel

Posted Apr 28, 2016 on Orbitz
Good hotel for couple of day stays. Close to the airport and local food. They have good food selection from room service too.
Comment from Hotel Management
Jul 21, 2016 by Joe, Hotel Management
Dear Mr Rafal Thank you very much for you stay at Novotel Bangkok bangna and gave us positive feed back. we looking forward to welcome you in the near future
3 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant, clean and quiet.

Posted Mar 31, 2016 on Wotif
Pleasant staff, very clean, very quiet but out of the way. It's at least 30 minutes from the airport as well.
Comment from Hotel Management
by Joe, Hotel Management
Thank you very much for you kind choosing at Novotel Bangkok Bangna You feed back has been distribute to relevant staffs. we are looking forward to welcome you in the next future
5 out of 5
by Raunak

This traveler left a rating score only Posted Mar 20, 2016 on Hotels
4 out of 5
by A verified traveler

Novotel Bangna

Posted Mar 14, 2016 on Hotels
They should install shower hose in the shower room
Comment from Hotel Management
Aug 4, 2016 by General Manager, Hotel Management
thank you very much for you choosing at Novotel Bangkok Bangna you feed back during stay has been distribute to relevant staffs. Any weak point has been fixed it we looking forward to the pleasure welcome you in the near future