Outdoor pool, pool umbrellas, sun loungers

Reviews of PARK PLAZA BANGKOK SOI 18

4 out of 5
PARK PLAZA BANGKOK SOI 18
Sukhumvit Soi 18, Sukhumvit Road, Klongteoy, Bangkok, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1009 reviews" "
Rating 8 - Good. 300 out of 1009 reviews" "
Rating 6 - Okay. 76 out of 1009 reviews" "
Rating 4 - Poor. 19 out of 1009 reviews" "
Rating 2 - Terrible. 14 out of 1009 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Sukhumvit and some really good restaurants
Response from Nuit / Front Office Manager on Mar 27, 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel location. We hope to welcome you back again soon!

8/10 Good

Lilian

Liked: Staff & service
Disliked: Property conditions & facilities
Overall our stay was ok, the room was a little dated, pretty clean but we have a bad experience with the shower. There is no way to adjust the temperature. It goes from very hot to cold on cycle and cannot be adjusted. Other than that, we have no issue.
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on Mar 24, 2024
Thank you for sharing your experience. We apologize for the inconvenience with the shower temperature. We'll address the issue promptly. Hope to welcome you back for a better experience.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very helpful and friendly.
Stayed 2 nights in Mar 2024
Response from Nuit / Front Office Manager on Mar 24, 2024
Thank you for sharing your wonderful experience! We look forward to welcoming you back for another great stay!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Nuit/ Front Office Manager on Mar 18, 2024
Thank you for rating, we look forward to welcoming you again.

6/10 Okay

sam

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
properties very convenient walking to terminal 21 is a little tired. Breakfast is very limited.
Stayed 7 nights in Mar 2024
Response from Nuit / Front Office Manager on Mar 18, 2024
Thank you for sharing your experience. We appreciate your feedback regarding Terminal 21 and our breakfast options. We'll certainly take your comments into consideration as we strive to improve. We hope to welcome you back for an even better stay in the future.

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here 3 times over the last 8 years and it gets better and better every time. Location is absolutely perfect for just about every situation you would ever want to be in. I’m a 33 year old male who likes a lot of variety and this is always my go to spot. Thanks Park Plaza!
Stayed 3 nights in Mar 2024
Response from Nuit / Front Office Manager on Mar 18, 2024
Thank you for your patronage. We're delighted to hear that you've enjoyed your stays with us over the years and that our location has been perfect for your needs. It's always a pleasure to welcome back returning guests like yourself, and we look forward to hosting you again soon!

10/10 Excellent

Atif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Convenient location and friendly staff
Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on Mar 13, 2024
Thank you for your review! We're delighted you enjoyed our great location, and friendly staff. We hope to welcome you back again soon!

10/10 Excellent

Jennie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and concierge provided excellent service. Hotel is very conveniently located to everything. We had a water leak late at night on last day of our stay and I contacted the front desk and immediately they gave us a new room and helped us move all our stuff to our new room and ensured we were taken care of. Will definitely stay again.
Stayed 6 nights in Feb 2024
Response from Nuit / Front Office Manager on Mar 18, 2024
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with our front desk and concierge teams, and that our hotel's location suited your needs perfectly. While we apologize for the inconvenience caused by the water leak, we're glad our staff swiftly resolved the issue and ensured your comfort. It would be our pleasure to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Lindsay, Waukesha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent as always! See you in a month!
Stayed 4 nights in Mar 2024
Response from Nuit / Front Office Manager on Mar 18, 2024
Thank you for your kind words! Welcome back for another enjoyable stay in next month!

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is good. The only suggestion for improvement is to make the rooms a little cooler at night. The air conditioning is centrally controlled. Recommend that the air con temperature is set to a cooler temperature.
Stayed 5 nights in Mar 2024
Response from Nuit / Front Office Manager on Mar 13, 2024
Thank you for your review! We're glad you enjoyed your overall stay with us. We'll certainly take your feedback about the room temperature into consideration to ensure a more comfortable experience for our guests. We hope to welcome you back soon!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Nuit/ Front Office Manager on Mar 11, 2024
Thank you for feedback, we look forward to welcoming you back.

10/10 Excellent

Steven Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located. Ideal base.
Stayed 9 nights in Jan 2024
Response from Nuit/ Front Office Manager on Mar 13, 2024
Thank you for feedback, we look forward to welcoming you again.

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little boutique hotel. Safe friendly area. 5 minutes downtown walking distance. Staff very friendly. Hotel massage ladies amazing. Mr Tony the private driver wonderful.
Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on Mar 13, 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our boutique hotel and found our location safe and friendly. We appreciate your feedback and hope to welcome you back soon!

8/10 Good

ALUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Excellent breakfast and nice pool.
Stayed 1 night in Feb 2024
Response from Nuit / Front Office Manager on Mar 13, 2024
Thank you for your review! We're glad you enjoyed stay. We hope to welcome you back soon!

10/10 Excellent

Gary

Stayed 4 nights in Feb 2024
Response from Nuit/ Front Office Manager on Mar 5, 2024
Thank you for rating. We look forward to welcoming you again.

8/10 Good

Rondal

Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on Mar 22, 2024
Thank you for rating.

10/10 Excellent

Scott

Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on Mar 22, 2024
Thank you for rating.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Nuit / Front Office Manager on Feb 26, 2024
Thank you for rating, we look forward to welcoming you again.

10/10 Excellent

ALIDA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 3 nights in Feb 2024
Response from Nuit / Front Office Manager on Feb 22, 2024
Thank you for your kind words, and we look forward to welcoming you back to Park Plaza Hotel for another memorable stay whenever your travels bring you back to Bangkok.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet Soi. 3 great restaurants within 1minute walk. P’s Kitchen and Palm 18 right next door are both great. Great staff, super helpful. Pool is legit in the morning.
Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on Feb 22, 2024
Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed your stay at our hotel. It's fantastic to know that you found our location on a quiet Soi to be peaceful and convenient. We're glad you were able to explore and enjoy the nearby restaurant. We hope to welcome you back for another enjoyable stay soon!

8/10 Good

Navin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Well maintained and friendly staff
Stayed 1 night in Feb 2024
Response from Nuit / Front Office Manager on Feb 22, 2024
Thank you so much for taking the time to share your experience with us. We're delighted to hear that you found our location convenient and that you appreciated our well-maintained facilities and friendly staff. If your travels bring you back to Bangkok, we would be honored to welcome you again for another great stay.

10/10 Excellent

Lindsay, Waukesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you thank you thank you for changing the music at the pool! For someone who frequents the Park Plaza (almost once a month) I could literally sing all the songs by heart! Hahahaha! I love the Park Plaza! Stayed there about 25 times and will always stay there when I go to BKK. Excellent food around the hotel and make sure to go to Dao for a massage!
Stayed 3 nights in Feb 2024
Response from Nuit / Front Office Manager on Feb 19, 2024
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you've had such a positive experience with us and that you continue to choose Park Plaza for your stays in Bangkok. We'll be sure to pass along your kind words to our team, and we look forward to welcoming you back.

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property . Great Location.
Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on Feb 19, 2024
We are glad that you found our hotel at the good location, we look forward to welcoming you again.

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a great location
Stayed 4 nights in Feb 2024
Response from Nuit / Front Office Manager on Feb 13, 2024
Thank you for your wonderful review and for choosing to stay with us. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 Excellent

Quay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, close to shopping.
Stayed 3 nights in Feb 2024
Response from Nuit / Front Office Manager on Feb 11, 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed excellent service during your stay with us and that our proximity to shopping facilities added to your overall experience. We value your feedback and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Walther Jonas Berces, Carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train stations with a mall with great dining options nearby.
Stayed 8 nights in Jan 2024
Response from Nuit / Front Office Manager on Feb 13, 2024
We are thrilled to hear that you enjoyed our superb location. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

8/10 Good

Veli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nuit / Front Office Manager on Feb 11, 2024
Thank you for rating, we look forward to welcoming you again.

8/10 Good

Veli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern , clean, great service
Stayed 2 nights in Feb 2024
Response from Nuit / Front Office Manager on Feb 11, 2024
Thank you for sharing your feedback following your recent stay with us. We're pleased to hear that you found our good service and hotel modern, clean. We hope to have the opportunity to welcome you back for a more seamless experience in the future.

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the hotel and of course the great service the staff has. From reception to conceige
Stayed 3 nights in Feb 2024
Response from Nuit / Front Office Manager on Feb 13, 2024
Thank you for taking the time to share your feedback! We're thrilled to hear that you had a great experience during your stay. We look forward to welcoming you back soon!

10/10 Excellent

Akbar

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very friendly staff, and an amazing buffet. There’s nothing to complain. Thank you Park Plaza hotel for the great hospitality.
Stayed 3 nights in Jan 2024
Response from Nuit / Front Office Manager on Feb 5, 2024
Thank you so much for sharing your wonderful feedback about your recent stay at Park Plaza Bangkok Soi 18! We are thrilled to hear that you enjoyed our great location, friendly staff, and amazing buffet. We look forward to welcoming you back to our hotel in the future for another outstanding experience.

10/10 Excellent

Gayle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very good location in the heart of Bangkok. Close to shopping, restaurants and the sky train. We loved our oom which was a junior suite. It was spacious with comfortable bed and separate living area. Our bathroom was spacious with a bathtub and a shower. Housekeeping staff were verry good. We got good services from the front desk staff who were helpful when we had questions about booking tour and getting directions etc. The Park Plaza also has a nice rooftop pool and lounge area. We woukd stay here again.
Stayed 4 nights in Jan 2024
Response from Nuit / Front Office Manager on Jan 30, 2024
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel, location, and staff to your satisfaction. Your feedback is valuable, and we appreciate your kind words. We look forward to welcoming you back on your next visit to Bangkok.

10/10 Excellent

wai fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet neighborhood with access to great food & coffee around. close to different transport.
Stayed 3 nights in Jan 2024
Response from Nuit / Front Office Manager on Jan 30, 2024
We appreciate your compliments on our great location, look forward to the opportunity to welcome you back in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfasts, helpful staff, quiet room, easy transport via trains from airport.
Stayed 4 nights in Jan 2024
Response from Nuit / Front Office Manager on Feb 19, 2024
Thank you for your wonderful review! We are delighted to hear that you enjoyed our excellent breakfast offerings, found our staff to be helpful, and appreciated the quiet atmosphere of your room. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Lindsay, Waukesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best! I visit often and they know me so well!
Stayed 2 nights in Jan 2024
Response from Nuit / Front Office Manager on Jan 30, 2024
We appreciate your loyalty and kind words. Thank you once again for choosing to stay with us, and we look forward to welcoming you back soon!

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !
Stayed 4 nights in Jan 2024
Response from Nuit / Front Office Manager on Jan 28, 2024
Thank you for positive feedback, we look forward to welcoming you again.

8/10 Good

Tommy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property upkeep is not great but I still love it because the staff 4 star and everything is clean but getting older and they don’t do much to improve it however I love the hotel as long as they keep towels and sheets clean and good service
Stayed 1 night in Dec 2023
Response from Nuit / Front Office Manager on Jan 28, 2024
Thank you for sharing your feedback with us. We greatly appreciate your loyalty and the time you took to provide us with your thoughts. We're delighted to hear that you appreciate the cleanliness of our property and the level of service provided by our staff. Thank you once again for choosing us, and we look forward to the chance of hosting you again.

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to bts. Hotel is clean.
Stayed 5 nights in Dec 2023
Response from Nuit / Front Office Manager on Jan 30, 2024
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay, look forward to welcoming you back soon!

10/10 Excellent

Akbar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. It’s very clean, best location, friendly staff and the breakfast buffet is great. The girls at the breakfast buffet are amazing, always smiling and very helpful.
Stayed 3 nights in Jan 2024
Response from Nuit / Front Office Manager on Jan 30, 2024
Thank you for sharing your feedback with us. We're delighted to hear that you appreciate the cleanliness of our property and the level of service provided by our staff. We look forward to welcoming you back soon!

10/10 Excellent

Khen

Stayed 1 night in Jan 2024
Response from Nuit / Front Office Manager on Jan 23, 2024
Thank you for rating.

8/10 Good

Tak Lam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Nuit / Front Office Manager on Jan 23, 2024
Thank you for rating.

10/10 Excellent

Aren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a reliable, affordable and convenient hotel with nice rooms at the top of their room menu. The hallways have gone through a positive upgrade since my last stay in May. The staff is always pleasant and professional. English speaking staff in all capacities is a bonus as well.
Stayed 1 night in Jan 2024
Response from Nuit / Front Office Manager on Jan 19, 2024
Thank you for your wonderful review and for choosing to stay with us once again! We are delighted to hear about your positive experience and appreciate your kind words about our hotel, rooms, and recent upgrades. Thank you for being a valued guest, and we look forward to welcoming you back to Park Plaza Bangkok Soi 18 on your future visits.

6/10 Okay

NORMAN

Liked: Cleanliness, amenities
The room was decent unfortunately the Aircon A/C was low and not cold enough it woukd go down lower temperature.
Response from Nuit / Front Office Manager on Jan 19, 2024
Thank you for your feedback. We appreciate your choice to stay at our hotel and value your input. We are sorry to hear that the air conditioning in your room did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. We hope to have the opportunity to welcome you back in the future and provide you with an improved and comfortable stay.

2/10 Terrible

Aanika

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Nuit / Front Office Manager on Jan 18, 2024
Thank you for rating. If there is anything specific you experience during your stay or any suggestions you may have for us to enhance our services further, please feel free to share.

2/10 Terrible

Rafiqul

Stayed 2 nights in Jan 2024
Response from Nuit/ Front Office Manager on Jan 17, 2024
Thank you for rating, we look forward to welcoming you again.

8/10 Good

Subramaniam Shawn

Stayed 4 nights in Jan 2024
Response from Nuit/ Front Office Manager on Jan 17, 2024
Thank you for rating, we look forward to welcoming you again.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like with any property at the staff of the property, makes the stay memorable. The facilities were great but the feeling of being welcome, and been taken care of by all members of the staff was truly unforgettable. From the second I arrived until I left I felt welcome and looked after. Big thank you to all the staff and management.
Stayed 7 nights in Jan 2024
Response from Nuit / Front Office Manager on Jan 18, 2024
Thank you so much for taking the time to share your delightful feedback with us! We are thrilled to hear about your positive experience during your stay. Your appreciation is the greatest reward for our efforts, and we will make sure to share your compliments with the entire team. we would be honored to host you again and provide another exceptional experience.

8/10 Good

James, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Similar to many 4 star hotels in area. Price was good when we booked.
Stayed 7 nights in Jan 2024
Response from Nuit/ Front Office Manager on Jan 17, 2024
Thank you for positive feedback, we look forward to welcoming you again.

10/10 Excellent

Kimberly

Stayed 5 nights in Jan 2024
Response from Nuit / Front Office Manager on Jan 28, 2024
Thank you for rating, we look forward to welcoming you again.

10/10 Excellent

Wolfgang

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Nuit/ Front Office Manager on Jan 10, 2024
Thank you for rating, we look forward to welcoming you again.

10/10 Excellent

Sharmaine

Stayed 5 nights in Dec 2023
Response from Nuit/ Front Office Manager on Jan 10, 2024
Thank you for rating, we look forward to welcoming you again.