Ratings based on 878 Verified Reviews

3.6 out of 5
81% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from USA

Nice hotel.

Posted Apr 18, 2017
Pros: Clean and nice.
Cons: If the hotel staffs can improve their english language.
Location: Hotel is near to the main road and 7-ELEVEN.
Nice hotel and nearby got 7-ELEVEN and some eating places. Hotel staffs are friendly. But, they know little english.
4 out of 5
Recommended
for Everyone
by A verified traveler from Moscow

Decent hotel in terms of cost per value.

Posted Apr 10, 2017
Pros: Only 3-minute walk to Lumpini MRT station. Room was clean and spacey enough for 3-night stay.
Cons: Hotel staff could be more polite, flexible, and understanding.
Location: Hotel is located within 3 minutes walk to Lumpini MRT station. However, there's not much to do in the nearby area.
During check-in I was asked for THB 1000 deposit (for what?). I didn't have enough Thai cash, as it was morning and there were no exchange offices in the area, so I asked if I could pay the same day but 2-3 hours later. The answer was, "No!" It was a real nuisance after the overnight flight. I didn't even have a chance to take a shower and get changed, as my room wasn't ready yet. It took me an hour to get the required THB 1000 before I finally made it to my room, tired sweaty, and angry. I've traveled half the world and, frankly speaking, I had never encountered such attitude first time in my entire life. The same evening the hotel staff brought me their apologies, but still this shouldn't had happened in the first place. The rest of my 3-day stay was quite smooth. The hotel is located within 3 minutes walk to Lumpini MRT station. There's not much to do in the nearby area, so if you look at some entertainment, like bars, restaurants, live music, night life, etc., you should go to Sukhumvit area, which is only three MRT staions away. All said, I would stay at this hotel again or recommend to friends.
3 out of 5
by A verified traveler from Pattaya

Convinient hotel near to MRT

Posted Mar 30, 2017
Location in BKK is good. Near to MRT. Near to Sathorn road and silom road. Check in beginning only at 2.00 p.m.. Staff really not nice at check in. They ask for a deposit of 1000 Bath for the "key". The first day we have 2 "descentes de bain". The 2d. day only one. The fridge was not working correctly. Too cold. Everything freezing inside.
1 out of 5
by A verified traveler

Posted Feb 21, 2017
Rude customer service/dirty/difficult to fine and inconvenient
4 out of 5
Recommended
for Everyone
by A verified traveler from HONG KONG

Nice hotel close to metro

Posted Jan 25, 2017
Hotel staffs are friendly. Breakfast is good. From the entrance to reception need to walk some steps.
4 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts, USA

Hidden Surprise

Posted Jan 20, 2017 on Orbitz
Off a side street the Taxi driver did have difficulty locating this hotel. Staff is very helpful and friendly. Nice exrtas including pool and sauna. Good breakfast...
4 out of 5
by Gary

Posted Jan 13, 2017 on Hotels
Great location close to the metro station
3 out of 5
by A verified traveler from Auckland, NZ

Near Lumphini Park

Posted Jan 9, 2017
Pros: Breakfast is always good at Pinnacle
Property is in need of an upgrade now. My Deluxe Room (1115) was very tired & the shower pressure is terrible
4 out of 5
by A verified traveler

Convenient

Posted Dec 14, 2016 on Hotels
This is the second time i stayed here and will be here again next trip to BKK.
4 out of 5
by A verified traveler

good location

Posted Dec 7, 2016 on Hotels
great service from staff, they were very welcoming and helpful. close to MRT subway that can get you all over Bangkok and also connects to BTS skytrain and Airport skytrain.