Ratings based on 473 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

スタッフが、、、

Posted Jan 7, 2016
ロケーション、部屋は満足いく内容でしたが、スタッフのレベルが人によって低すぎる。個人で伝える内容が異なるので、誰が正しいかわからない。
Comment from Hotel Management
Jan 18, 2016 by Gilles Evrard, Hotel Management
Traveler様 まず初めに、今回エクスペディアへ貴重なご意見を賜りましたこと、大変嬉しく思います。また、プラザアテネバンコクロイヤルメリディアンにお泊りいただきまして、誠にありがとうございます。当ホテルでは、スイートルームを含む全客室・レインツリーカフェ・グラッツバー・軽食を販売しておりますベイカリー、そしてプールサイドバー・ザビューの改装工事がすべて終了いたしました。朝食の質そしてサービスの向上・従業員の教育を徹底してまいりますので、もしまたチャンスをいただけるのであれば、次回バンコクに来られました際には、是非またプラザアテネバンコク・ロイヤルメリディアンへお泊まりくださいましたら、幸いでございます。改めまして、この度は、当ホテルへのご宿泊そして貴重なご意見、誠にありがとうございました。 心を込めて ジルズ・エブラード ホテルマネージャー
3 out of 5
by A verified traveler

スタッフの問題

Posted Jan 4, 2016
2年ぶりに泊まりましたが、施設は改装されて綺麗になっており、ロケーションにも全く問題ないのですが、2つの点がかなり悪くなっていました。 ①朝食ビュッフェの質の低下 ②スタッフの質の低下 スタッフは誰でも彼でも夜はクラブラウンジで手伝いをしている有様。物を尋ねても答えれるのは3人に一人。これでは、、、というのが実情です。
Comment from Hotel Management
Jan 18, 2016 by Gilles Evrard, Hotel Management
Traveler様 まず初めに、今回エクスペディアへ貴重なご意見を賜りましたこと、大変嬉しく思います。また、プラザアテネバンコクロイヤルメリディアンにお泊りいただきまして、誠にありがとうございます。当ホテルでは、スイートルームを含む全客室・レインツリーカフェ・グラッツバー・軽食を販売しておりますベイカリー、そしてプールサイドバー・ザビューの改装工事がすべて終了いたしました。朝食の質そしてサービスの向上・従業員の教育を徹底してまいりますので、もしまたチャンスをいただけるのであれば、次回バンコクに来られました際には、是非またプラザアテネバンコク・ロイヤルメリディアンへお泊まりくださいましたら、幸いでございます。改めまして、この度は、当ホテルへのご宿泊そして貴重なご意見、誠にありがとうございました。 心を込めて ジルズ・エブラード ホテルマネージャー
4 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted Dec 31, 2015
Near by BTS and shipping mall But need to walk up stairs for the BTS if not u can go thur the shopping mall them access to BTS bridge After 2200 no food shop nearby
Comment from Hotel Management
Jan 7, 2016 by Plaza Athénée Bangkok, A Royal Méridien Hotel, Hotel Management
Dear AC, Thank you for sharing your experience with us in the Plaza Athénée Bangkok, A Royal Méridien Hotel on Expedia. We are truly delighted that you enjoyed so many aspects of your stay such as our associates’ services, hotel’s location as well as menu selection in our signature breakfast buffet. We hope to have the chance to welcome you back in the near future. Kind regards, ChooLeng Goh General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from SG

Clean comfortable hotel

Posted Dec 30, 2015
As we arrive at the hotel, we are puzzled as there is a Athenee residences, Athenee Towers on the same location. The hotel is the first block, but the vehicle would have to make a whole round past the residences and the tower to get to the hotel. Once you get to the hotel the door man is quick to greet you and help you out of your vehicle. The front desk staff are proficient in English, courteous and efficient in assigning us our room and were very accommodating to our requests through out our stay. However, the guys at the front of the hotel who ask if you need a taxi may not understand English as well which may cause some confusions whenever u ask them to hail you a cab. (Or maybe the taxi drivers are just trying to pull a fast one, all the guys at the front of the hotel were all so earnest) The room had a colonial style with the dark wood trims, modern white walls and silver upholstery. The beds and pillows were extremely comfortable, which made it hard for my travel mates and I to get up every morning! The toilet was large, with a separate shower and Bath tub. All in all, I felt the hotel was a fantastic hotel to put up at. Just felt a bit out of place as a holiday maker in my comfy t-shirts and shorts at such a high end hotel.
Comment from Hotel Management
Jan 7, 2016 by Plaza Athénée Bangkok, A Royal Méridien Hotel, Hotel Management
Dear g, Thank you for sharing your first feedback on Tripadvisor regarding your experience with us in the Plaza Athénée Bangkok, A Royal Méridien Hotel. We are indeed located in the same vicinity as the Athénée Residences and Athénée Tower, and for safety and traffic control reasons, vehicles would have to drive past the residences and tower before arriving to our hotel. Please note that your comments about our bellboy’s English proficiency has been well taken note of and we will investigate your concerns to further improve our service offerings. I am absolutely delighted that you enjoyed our newly remodeled Thai colonial styled guestrooms and all its amenities as well as our hotel’s location just 3 minutes walk away from the Ploenchit BTS station and close to many of the city’s premium shopping mall. Please do fret about your dressing in our hotel, we highly encourage all our valued guests to have the most comfortable experience with us in the Plaza Athénée Bangkok, A Royal Méridien Hotel. We look forward to our next return. Kind regards, ChooLeng Goh General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Nice hotel with good location. Close to BTS.

Posted Dec 29, 2015
Comfortable hotel with polite and helpful staff. Very good location, close to BTS station. The buffet breakfast is great, many choice of tasty food and drinks.
Comment from Hotel Management
Jan 7, 2016 by Plaza Athénée Bangkok, A Royal Méridien Hotel, Hotel Management
Dear AC, Thank you for sharing your experience with us in the Plaza Athénée Bangkok, A Royal Méridien Hotel on Expedia. We are truly delighted that you enjoyed so many aspects of your stay such as our associates’ services, hotel’s location as well as menu selection in our signature breakfast buffet. We hope to have the chance to welcome you back in the near future. Kind regards, ChooLeng Goh General Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Tokyo

BTSから徒歩3分のホテル

Posted Nov 24, 2015
Pros: プールの水温、利便性
Cons: ラウンジでの軽食がもうちょっと充実してほしかった。
BTSプルンチット駅から徒歩3分のホテルで、利便性がいいホテル。いままで何回も滞在しているが、リノベーション済みで客室が広く感じられて非常に良かった。また、プールの水温もよく、リラックスできた。
4 out of 5
by A verified traveler

高級ホテル

Posted Aug 11, 2015
高級ホテルだがやはり価格が高いのでコストパフォーマンスはよくない。サービスはそれなりによいが、ホテル滞在時間の短い場合には、別の安いホテルでもよい。
5 out of 5
Recommended
for Business Travelers
by Paul

This traveler left a rating score only Posted Aug 10, 2015 on Hotels
3 out of 5
by A verified traveler from Anaheim, CA

UNDER CONSTRUCTION

Posted Jul 20, 2015
Pros: The Front desk was very helpful. Room service was great.
Cons: 1) Restaurant staff need training. They bused my breakfast (buffet) when I got up to get more orange juice. All food, coffee and cutlery, gone.
Location: Lost of local shopping. (high end) No local shopping for souvenir's
The hotel is underconstruction. Most all 5 start hotels in Bangkok are also. So no better options. The hotel is using some chemicals that are extremely unpleasant. 10 minutes in proximity will make you sick.
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

ゆったりくつろげるホテル

Posted Jul 9, 2015
改装工事中であった為、日中部屋でくつろいでいると、少し音が気になった。基本的な事は、部屋も綺麗でGood!