Interior

Reviews of Bella B All Suite Bangkok

4.5 out of 5
Bella B All Suite Bangkok
369 Charoen Nakorn Road, Soi Charoen Nakorn 14/2, Klongsan, Bangkok, Bangkok

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 192 reviews" "
Rating 8 - Good. 89 out of 192 reviews" "
Rating 6 - Okay. 44 out of 192 reviews" "
Rating 4 - Poor. 18 out of 192 reviews" "
Rating 2 - Terrible. 9 out of 192 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Good location very near transportation and a great shopping mall. Pool nice. I had to get Expedia customers relations to contact the property to ensble me to check in after 9pm which was concerning. But someone was there to check me in.
Stayed 13 nights in Dec 2023
Response from AOF on Jan 25, 2024
Thank you for staying with us.We are Welcome to have you book again.Hope you have a good time in Bangkok.

2/10 Terrible

Joseph

Stayed 1 night in Dec 2023
Response from AOF on Jan 25, 2024
We will improve our service and rooms.Our hotel location is very convenience to go to ICONSIAM, ASIA TEAK, Many good street food shop houses and BTS Station only 10 minute walk. Our guest rooms have large spaces, living room with dinning area, sofa and bed room.We also offer room rate at low price.

8/10 Good

Andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Please and in particular the suite I stayed in was extremely clean it was well taken care of with very pleasant staff however English was certainly something that was difficult for them the pool area is lovely however I wouldn't do it during the day as the noise from the six lane highway did inpeed into the area even at night it was noisy. And the internet was extremely poor in its consistency it was cutting in and out regularly in my particular room. On a positive note they allow you to keep your luggage secured if you have the late flight this is most convenient as you can get out and enjoy Bangkok without all your luggage and knowing that they are safe overall for what I pay I still think this is good value for money however if you want better I would stay at the prince palace hotel for similar money it is grand and without equal two beautiful swimming pools wonderful opulent large well appointed rooms.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so nice and took good care of us! We ha four rooms on same floor. Onl 4 blocks to fantastic mall Icon siam. Three blocks to public ferry which you can ride for an hour to last stop get off and ride back on next ferry. Cheap and you get to see entire city!! Bella B thanks from your guests from Canada :)
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019
Response from E-Commerce Manager on Nov 13, 2019
Dear Valued Guest, I was delighted to learn that you had such a positive experience at our hotel recently and must thank you for sharing your feedback with us. We hope to see you return to stay with us again soon! Kind Regards, Bella B All Suites Hotel Bangkok

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2019
Response from James on Sep 2, 2019
Thank you for your rating review

6/10 Okay

LIM

Traveled with family
Liked: Cleanliness, staff & service
Nice place to stay
Stayed 3 nights in Jul 2019
Response from Revat.S on Aug 17, 2019
Thank you for your comment we hope to see next visit us again sir.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was disappointed about the area, but I was very pleasantly surprised about the room: Feels more like a small apartment.
Stayed 1 night in Apr 2019
Response from J. on May 27, 2019
Dear Valued Guest Thank you for taking the time to share your review and your feedback. We are glad to read that you had an enjoyable stay, by the way, we would like to apologize to you if any that make your stay not comfortable we will improve by your comment soon and we all look forward to welcoming you back in a very near future. Sincerely Regards.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Ok hotel with a nice pool
The pool area was really nice and looked like the ones from more expensive hotels. Breakfast was sufficient, you could order the kind of eggs you wanted and they were freshly made for you. The hotel itself could use some renovation and we feel that the rooms didn’t really match the pictures. We also feel that the cleaning could be improved.
Stayed 3 nights in Mar 2019
Response from Mr. Revat Sakulsingdusit E-Commerce Manager on May 27, 2019
Dear Valued Guest Thank you for taking the time to share your review and your feedback. We are glad to read that you had an enjoyable stay, by the way, we would like to apologize to you if any that make your stay not comfortable we will improve by your comment soon and we all look forward to welcoming you back in a very near future. Sincerely Regards.

8/10 Good

Anousith

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 6 nights in Feb 2019
Response from Mr. Revat Sakulsingdusit E-Commerce Manager on Feb 15, 2019
Dear Sir/Madam Thank you for taking the time to share your review and your feedback. We are glad to read that you had an enjoyable stay, and we all look forward to welcoming you back in a very near future. Sincerely, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Regards.

4/10 Poor

Rogelio

Disliked: Cleanliness, property conditions & facilities
Not what I was expecting
I booked this hotel for my last for days in Bangkok. I checked out after staying there for two nights. The shower in the room was covered with black mold. We mentioned it to the person in the front desk and asked to have it cleaned up. They said it would be taken care off. When we got back to our room that night it was still in the same condition. So the following morning we checked out. The breakfast was very limited. They were always out of orange juice and the food was cold.
Stayed 4 nights in Feb 2019
Response from James on Feb 8, 2019
Dear Valued Guest Thank you for taking the time to share your review and your feedback. We are glad to read that you had an enjoyable stay, by the way, we would like to apologize to you if any that make your stay not comfortable we will improve by your comment soon and we all look forward to welcoming you back in a very near future. Sincerely Regards. Mr. Revat Sakulsingdusit E-Commerce Manager

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Basic accommodations
The room was spacious however lacking in basic comforts of a suite and minimally cleaned. While the floors were kept cleaned, the bathroom was modly and housekeeping missed all the nopks and crannies. The kitchen was an appealing feature for a picky eater traveling abroad however, no utensils, plates, paper towels, towels, or sponges were provided, making it essentially usueless without purchasing all these items. The safe in the room was broken and the wifi was inadequate to support media streaming which was dissapointing as the TV had only one channel in Thai. Small balconywas littered with cigarette buds and windows were dirty. Location was a few feet from highway so the view was u pleasant and the noise was constabnt. Five minute wall from Skytrain was rje best featute. Fitness center was not conditioned so unusable. Minimal seating at rooftop pool was uncomfortable. Nice staff but difficult to commubciat with as they hardly understood English. Breakfast was a nice spread but often empty. still, this was more than you would get for the same price in most of the US but a real budget motel disguised as a hotel due to the room sizes.
Stayed 8 nights in Jul 2018
Response from E-Commerce Manager on Aug 8, 2018
Thank you for your comment. We would improve our service better.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Helpful staff
This is an older but well-maintained hotel. The rooms' doors face a center area that is several floors high and looks gloomy. It gives the feeling of an apartment complex, rather than a hotel. The rooms are decorated in a contemporary style. Electricity in the room is controlled via the room's card key. Therefore, AC will be off and electrical outlets inoperable while you are away. You will be asked to pay a deposit for the card key and receive a receipt for your deposit. The hotel offers a buffet which is varied and tasty. Within walking distance, you will find two or three small shopping centers with coffee shops, restaurants, etc. It is a breeze to find transportation to the central business district and many other tourist attractions.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Great for the price.

6/10 Okay

John

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Neither here nor there
Hotel is a little odd. Like a prison inside. In the middle of a roundabout with very noisy road. Nothing in the area st really.
Stayed 1 night in Jan 2018

8/10 Good

Georgie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel Apartment with Friendly Staff
The hotel is built like a private apartment with good housekeeping and friendly staff, especially front counter ladies during check-in. Value for money spent during our first honeymoon in Thailand. Breakfast is well topped up. Thank you for making our stay a memorable one for life, especially my lovely gal. Our Facebook has been updated already. We'll recommend to our friends and relatives. Keep up with the hotel standard we like !
Stayed 3 nights in Jan 2018

2/10 Terrible

Renee, Auckland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, I would not recommend this place at all!
We booked in for 5 nights here but made a mistake with the booking and we were flying out a day earlier. The hotel was completely inflexible about refunding any money even though we told them as soon as we arrived. Generally the place wasn't very clean and everything was a bit run-down (broken deck chairs around the pool). Furthermore, there were all these hidden cost 1000 baht deposit for a key card. But the biggest shocker was the 1350 baht they got us to pay as we were checking out to clean our sheets. I would have thought cleaning sheets was a pretty standard cost included in the $70 a night we were paying but the hotel informed us they needed to send their expensive sheets away to be cleaned. Overall this was by far the worst (and most expensive) place we stayed during our 3 weeks in South East Asia.
Stayed 5 nights in Jan 2018

8/10 Good

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This was a great place but a little too far from everything for us. We did do a 20 min walk to a storefront on the river; stopping at wats/temples on the way. But it is hard to get taxis to want to take you back to your hotel from the main Bangkok area.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Large, decent rooms like a mini-apartment with microwave, fridge and sink. Good aircon. Well located 10min walk from BTS station making access to the rest of Bangkok simple and easy. Staff very helpful although some speak little English which makes communication difficult sometimes.
Stayed 21 nights in Aug 2017

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveler

Liked: Room comfort
Not suitable for families
Not a good place for families. Situated on a roundabout between two busy roads. Dangerous walk to BTS station crossing up to six lanes of traffic, some on a blind bend. Traffic noise all night/day with HGV's and motorbikes revving at night a particular problem when you are trying to sleep. Pool has no step access/exit. Tip; if travelling into town on BTS in morning rush hour, go a couple of stops the other way first. Otherwise you could be on the platform a long time as trains are packed when they reach your station.

6/10 Okay

Nirdeep

Liked: Property conditions & facilities, room comfort
Dan from Swansea
The staff could not speak very much English and they were not aware of changes to my booking. The food was amazing but the waiter bought all 6 dishes out that I asked about just for the 2 of us. The room had stained doors and the towels were worn out.. it was reasonable for the price paid
Response from Sarasinee All Suites on Mar 28, 2017
Dear Valued Guest, Thank you for giving us comment. We would improve it. Best Regards,

2/10 Terrible

davve

Disliked: Staff & service, property conditions & facilities
Decent location
Receptionist not friendly or helpful considering this is a tourist hotel.pool area allows smoking and the shape of the hotel means smoke from downstairs travels upwards,one day there was no food left at breakfast 9.30 am!

6/10 Okay

Verified traveler

Disliked: Staff & service

6/10 Okay

Verified traveler

Disliked: Staff & service
good value
value for money

4/10 Poor

Nathan, Norwich UK

Disliked: Cleanliness, staff & service, room comfort
Massive disappoinment - Fails to do simple things.
A massive disappointment from the start. We arrived about 11pm after a 17 hour journey, the doorman/porter couldnt be bothered to help us with our 6 bags (me & 2 children) - was more concerned with lecturing the taxi for stopping and guarding the car park. After we struggled up the stairs to the foyer he magically reappeared on the inside and begrudgingly helped load onto the trolley but probably only because the reception staff could now see us & him. Then he had the front to hover in the room for a tip even though he didnt show us the air con the Tv the card reader, do the door, tell us what time breakfast was, nothing!!! Additional bed was just a sofabed so a bit uncomfortable due to the folds plus there was no bedding for it. Had to phone downstairs & wait & then the same porter forced his way in (my daughters getting changed) & I had to strong arm him away from their room. He couldnt understand what i needed and was quite aggressive. Had to call downstairs again and they said I had to wait to next day for the cleaners. I paid a supplement for extra bed/person so where is it? Set-up sofabed requires moving table - underneath there were all these black hairs which were everywhere infact behind the sofa, under the curtains, in the shower trap, layer of dust over work surfaces. We had a kitchen but no cutlery/crockery. Room looks out onto busy 5 lane road leading to main bridge- the noise is like the door/window is open as only 7 floors up & rubbish glazing.

8/10 Good

Travia

Liked: Cleanliness, staff & service, property conditions & facilities
I'd stay here again
I was worrird when I read previous comments. Prepared myself for a budget inn. A little hard to find, but worth it. Great help from receptionist desk. The bed was a little too firm, but large. A/C worked great! Light sleepers may have trouble with traffic and train noise. English channels showed a bit fuzzy. Overall, clean, large room.

2/10 Terrible

Pamir

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was not to good, I felt many again wifi not good and not access to wheelchair and not access pool. because not access wheelchair I am very difficult walk.

6/10 Okay

Lena

Disliked: Cleanliness, property conditions & facilities, room comfort
OK hotel
Overall not a bad place but it's not very clean. Nice staff and location is alright. You can get to main attractions by taxi.

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and well placed
Great value for money and convenient for skytrain service. Suite was roomy BUT no cutlery or crockery was provided for the kitchen, wifi didn't work throughout my stay and traffic noise might disturb a light sleeper. Swimming pool had no steps into the pool SO if you are slightly less than athletic getting in and certainly getting out is not an easy task and could be quite dangerous. Staff were attentive and restaurant was adequate

6/10 Okay

Amird, London

Liked: Property conditions & facilities
Nice hotel but suburban area and bad housekeeping
Decent swimming pool and gym. Housekeeping ladies do not change dirty pillow cases or sheets. Had pillow case with someone else's blood stain. Most of the staff for not speak English do very hard to communicate but nice staff. Breakfast was great probably the best part of the hotel however was either slow on restocking or no more finishing so early then the correct time at 10am. Avoid the rock hard pillows but overall was happy with our stay
Response from Sarasinee All Suites on Nov 2, 2016
Dear Sir, Thank you for your review and for staying at Sarasinee All Suite Hotel. We appreciate your feedback. Please allow me to apologies for housekeeping. We would improve it better. Hope we would have a chance to serve you again.

10/10 Excellent

DZUL FAZLLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Good -Great customer service -Strong wifi -Clean water -Clean rooms -Value for money -Nice view from the swimming pool -Nearest mall is Sena Fest which is roughly 300m away. Not so good -Next to a major road so traffic was noisy, but still bearable. -Couldn't find any convenience stores nearby. -GRAB/UBER drivers had some difficulty finding the hotel, but concierge is helpful to give directions in Thai.
Response from General Manager on Dec 8, 2016
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat & clean hotel, but location is problem
It is a neat & clean hotel. Amenities were very good and included a micro wave oven as well. A sky train station was just 5 min away. A ferry jetty was 10 min away. But being on the other side of Phraya River, tour operators were refusing to come and pick up from this hotel. So for all tours I had to find my own means to reach the spot. River cruise was just 20 min walking distance, still tour operator did not come to pick. It was strange to me.

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Good food helpful staff
Very helpful staff. A 2-3 minute walk to the sky train. Breakfast was great for the price.
Response from General Manager on Oct 20, 2016
Dear Guests, “Superb” review. Thanks and million! We are so happy to hear you have enjoyed your stay with us. Yours sincerely Sarasinee All Suites

10/10 Excellent

Mee Hwa Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is located very near to BTS, the room is comfortable even thought has the kitchen but do not have any utensils or bowl and plate to use. The bed is good as our room do not face the main road so we were able to sleep well. This hotel also has a swimming pool at 9 floor but do not have any stairs for us to use after our swim. Is dangerous and not safe for kids too. I may recommend for those who want a cheap hotel to stay for short trip.
Response from General Manager on Oct 20, 2016
Write your comment.Dear Guests, Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again Yours sincerely Sarasinee All Suites

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
I enjoyed my little moments of my stay. I was out mostly. Would be back in the night to catch up on sleep. It was comfy each day. I enjoyed my sleep. Tv channels were limited and mostly in Thai.

6/10 Okay

Jules, London, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to BTS Train station
Overall e enjoyed our stay. The hotel has some lovely aspects to it including the beautiful rooftop pool area, the convinient gym and the longe area with computers. The rooms itself are lovely, the bedroom is spacious, modern and clean, a lovely kitchenette is available also. The area surrounding the hotel is ok, close of nice small shopping complex with restaurants and grocery stores. It is also within walking distance from the sky train which is handy and convenient when wanting to get more central eu thoughts having to pay a lot for a taxi. Breakfast was ok, nice that it was a buffet and had a few different things to it. It may have made our stay easier if there were more pamphlets about different activities and excursions to do available within the hotel, and if first point of contact staff spoke a little bit more English. Overall our stay was nice and the staff were nice to and helpful when they could be.

6/10 Okay

juliette, LON

Liked: Cleanliness, property conditions & facilities, room comfort
First Thailand experience
Had a lovely stay. Would have preferred stronger wifi and leaflets with tourist information. It would have been nice if more staff members could speak English just for communication purposes, but staff were really helpful overall.

10/10 Excellent

Eduardo, Mo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this places, the staff is GREA
Thanks for everything, this was the best! Staff wqs soo great and the hotwl was amazing. Location perfect, thanks for all!
Response from Sarasinee All Suites on Jul 15, 2016
Thank you for choose our hotel to stay. Hope we would have a chance to service you again.

6/10 Okay

Charles, Bangkok

Liked: Room comfort
I am fine
I am fine
Response from Sarasinee All Suites on Jul 16, 2016
Dear Guest. Thank you for taking the time to review your stay with us. We do take pride in catering to our guests’ needs the best way we can. I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Charles, Bangkok

Liked: Cleanliness, room comfort
it is fine
it is good
Response from Sarasinee All Suites on Jul 16, 2016
Dear Guest. Thank you for taking the time to review your stay with us. We do take pride in catering to our guests’ needs the best way we can. I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, close to river for getting into Bangko
Lovely roof top pool to finish the days of sightseeing and watch the traffic go by. Nearby restaurants.Good location and clean rooms
Response from Sarasinee All Suites on Jul 16, 2016
Dear Guest. Thank you for your comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great rooms
Front staff not very friendly but the hotel is worth it. Great location to discover the river and close enough to the bts. I loved the rooms.
Response from Sarasinee All Suites on Jul 16, 2016
Dear Happy Guest. Thank you for giving us a perfect rating and recommending our hotel to improve our service.. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 Poor

BASAVANNA

Disliked: Cleanliness, staff & service
I will not recommend for this hotel
these people r business oriented. They will not give proper response. Food is too costly and shobby. Freak fast is OK.

6/10 Okay

Robert, Nunya

Liked: Cleanliness, room comfort
Great for fans of prison architecture!
The room is really nice for the price, but that's because there are a lot of detractors. Lots of road noise in the room. The walk from the BTS isn't too far, but it crosses a busy road. The hotel's interior is bizzarely styled after a prison. The televisions are tiny.

8/10 Good

LIM, Singapore

Liked: Cleanliness, staff & service, room comfort
Always great at Sarasinee even after numerous visit.

8/10 Good

Rajkumar, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 Night Amazing Stay at Amazing Price
It's an amazing stay as all rooms are suites. We were on a corner suite. Nothing great about views. Breakfast is ok and nothing to shout about. Close to the river Pier, just a few minutes walk. Highly recommended for comfort stay and an amazing affordable price in Bangkok. Only bad experience I had was asking the receptionist to book me a taxi to Don Muang Airport and to my surprise, the taxi was going to Suvarnabhumi airport until we had to make a big turn causing me double the journey time and taxi fare, luckily we left early.

8/10 Good

Cj, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern, not so great location, couldstayagain
Overall I had a great experience. The hotel had everything you need, a living room with a small balcony, chaise sectional, 2 tvs, fridge, 2 cups coffee, microwave, 2 free bottles of water. Sliding door for privacy, decent storage for luggage, a safe, tissue (it makes a difference :)) The furniture was modern and in good condition. The staff were very friendly, they open your door upon entering and exiting a cab. (the only exception is the front desk woman mentioned in other reviews, she needs to smile and put a little more effort to make people feel appreciated.) Note, if you have her call a cab in addition to the address write the phone number down.