Ratings based on 611 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Westchester, New York

Beautiful hotel, friendliest staff in a busy area

Posted Feb 11, 2017 on Orbitz
Amazing hotel, staff are the nicest and very helpful. Breakfast included was amazing! Definitely worth adding it to your package. Really clean, luxurious hotel. definitely would recommend staying to anyone coming to Bangkok.
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Dear Gina, Thank you for taking the time to review your recent stay with us. We are thrilled to read that you enjoyed your experience in our property, our ambassadors' professionalism and a delicious breakfast buffet. We look forward to welcoming you back again in the near future. Best regards, William Haandrikman
5 out of 5
Recommended
for Everyone
by A verified traveler from hk

Good location

Posted Feb 8, 2017
Decent hotel well located close to Terminal 21, BTS and MRT stations
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Dear y, Thank you for taking the time to review your recent stay! We are delighted to see that you enjoyed the hotel and its surroundings. It will be a pleasure to welcome you back again soon for another Sofitel experience! Best regards, William Haandrikman
5 out of 5
Recommended
for Everyone
by A verified traveler

First Class

Posted Jan 28, 2017
Everything was excellent except for the the extra cost for the extra cost for the "Club" amenities. The facilities, staff, linens, were excellent.
Comment from Hotel Management
Jan 31, 2017 by William Haandrikman, Hotel Management
Dear valued guest, We are thrilled to know that we were able to give you a level of service that deserves such a nice comment! We hope to see you soon again at Sofitel Bangkok Sukhumvit. Best Regards, William Haandrikman
4 out of 5
by A verified traveler

Posted Jan 23, 2017 on Hotels
the hotel need renovation. its about time
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for telling us about your recent stay with us and the good rating. Your feedback is well noted and we will make sure to maintain our standards. Thank you once again for choosing to stay with us while in Bangkok and we look forward to welcoming you back. Warm regards, William Haandrikman
5 out of 5
Recommended
for Everyone
by A verified traveler from Highland

Nine night stay

Posted Jan 22, 2017
Pros: The pool was good and so was the breakfast, probably the best breakfast buffet I have ever had
Cons: Its a comment rather than an improvement. I paid and left 2 postcards at reception around the 29th of Dec and none of them have arrived by 21st Jan
Location: Right on Sukhiuvit road and close to Nana and Asok BTS stations and Terminal 21 shopping centre
Wanted somewhere with a nice pool and where I could get a good breakfast
Comment from Hotel Management
Jan 26, 2017 by William Haandrikman, Hotel Management
Dear Calum Thank you for taking the time to write this pleasant review. We are thrilled to read that you enjoyed a great stay. I will check with the team in regards to your letter! We are looking forward to welcome you back for another magnifique moment. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from California

First time traveler to Bangkok

Posted Jan 21, 2017
The hotel is located near shopping and nightlife. The hotel staff gave very helpful advice on the best places to go for a genuine experience of Thai culture.
Comment from Hotel Management
Jan 26, 2017 by William Haandrikman, Hotel Management
Dear Jerry, Thank you for taking the time to write this pleasant review. I am delighted to read that you enjoyed the location of the hotel and a helpful service from the team. We are looking forward to welcome you back for another magnifique moment. Best Regards
5 out of 5
by Jasem

Good hotel near the sky train station and shopping

Posted Jan 18, 2017 on Hotels
The hotel location is good and near the metro station. The bed wasn't comfortable.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Dear Jasem, We are delighted to hear that you enjoyed your stay with us, especially our location, which is indeed very convenient and central. We hope to have the pleasure of welcoming you back again at Sofitel Bangkok Sukhumvit. Kind regards, William Haandrikman
5 out of 5
by A verified traveler

Posted Jan 16, 2017 on Hotels
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to write this pleasant review. We are thrilled to read that you enjoyed a great stay. We are looking forward to welcome you back for another magnifique moment. Best regards, William Haandrikman
4 out of 5
Recommended
for Everyone
by A verified traveler from Gibsons, British Columbia

Perfect room

Posted Jan 10, 2017
After a long trip from Gibsons BC, I was ecstatic to get to my corner suite. Perfect size, clean great bed, awesome bath. Hotel is well situated for shopping and nightlife. I will go back.
Comment from Hotel Management
Jan 11, 2017 by William Haandrikman , Hotel Management
Bonjour Stafford, Thank you for your kind comment about our comfortable room. We certainly look forward to welcoming you back in the very near future. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

A true 5 star hotel

Posted Jan 9, 2017
I've stayed in many great hotels all around the world, and this is definitely one of the best hotels I've ever been in. Per the recommendation of others, I paid a little extra to book a Club room, which gets you a higher floor, access to the lounge, and a private check-in on the 31st floor. The staff is amazingly friendly and efficient; the porter took my bags upon arrival, and by the time the check-in attendant walked me to my room, my luggage was already set-up and waiting for me. All the furnishings in the room are of the highest quality, and the Bose surround sound system was a great finishing touch. The rooftop bar was also great for drinks with my co-workers. Unfortunately I only had one night here, but I would certainly stay here again if I were ever in Bangkok.
Comment from Hotel Management
Jan 17, 2017 by William Haandrikman, Hotel Management
Dear Guest, Thank you for taking the time to write this very pleasant review, it put a big smile on our faces. We are thrilled to read that you enjoyed a great stay. We are looking forward to welcome you back for another magnifique moment. Best Regards, William Haandrikman