Ratings based on 237 Verified Reviews

4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet location

Posted May 28, 2017
Been coming back here often. The value proposition is great, as is the location, size of room and friendly staff. If you get the higher floors you will have sweeping views of the city.
3 out of 5
by A verified traveler

Staff was great. Rooms are simply outdated

Posted May 2, 2017
Great staff. Outdated rooms. For dollar spent, might as well at avantara
Comment from Hotel Management
May 12, 2017 by Mark, Hotel Management
Dear Guest, Thank you for sharing your feedback about your stay with us. We are pleased to learn that you enjoyed your stay with us. We look forward to welcoming you again. Regards,
5 out of 5
by Søren

Posted Jan 21, 2017 on Hotels
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Dear Christopher, Thank you for sharing your feedback about your stay with us. We are pleased to learn that you enjoyed your stay with us. We look forward to welcoming you again. Regards, Samak Rangsri-Guest Service Manager
3 out of 5
by A verified traveler

Posted Dec 29, 2016
just so so, bad location, not close to MRT or BTS. Breakfast does not have a lot of variety.
Comment from Hotel Management
Dec 31, 2016 by Apirat, Hotel Management
Dear guest, Thank you for your feedback on the recent stay, we look forward to welcome you again and serve you better. Regards, Apirat Lertpiya-Asst.Residence Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from Y

Clean and pleasant hotel

Posted Dec 6, 2016
Staying at the Somerset Suanplu was rather pleasant, the staff are helpful and nice while the rooms are clean. All in all I would return for another visit. A possible areas for improvement could perhaps be the introduction of more furniture in the room. The living room was rather large however there was only one sofa available. The king sized bed only had one bed side table thus I had to place items on the floor. The room's air-conditioners were also very dusty, which resulted in them being noisy and not cold, how this was resolved by a call to the front desk.
Comment from Hotel Management
Dec 15, 2016 by Apirat, Hotel Management
Dear Christopher, Thank you for your feedback on the recent stay, we are pleased to read that you enjoyed your stay with us. We look forward to welcome again and serve you better. Regards, Apirat Lertpiya-Assistant Residence Manager
4 out of 5
by A verified traveler

Great stay at Somerset Suan Plu

Posted Oct 23, 2016 on Hotels
Hotel is in a quiet Lane off the main road.generally quiet after office hours and a safe yet convenient place to live in.
Comment from Hotel Management
Nov 14, 2016 by General Manager, Hotel Management
Dear guest, Thank you for your feedback on the recent stay, we are pleased to read that you enjoyed your stay with us. We look forward to welcome again and serve you better. Regards, Apirat Lertpiya-Assistant Residence Manager.
5 out of 5
by Nicholas

Posted Aug 21, 2016 on Hotels
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Dear Nicholas, Thank you for your feedback on the recent stay. We look forward to welcome again and serve you better. Regards, Apirat Lertpiya - Assistant Residence Manager.
5 out of 5
by Absar Haider from Karachi

2 bedroom suite- wonderful stay

Posted Jul 16, 2016 on Hotels
We stayed for two new nights. The hotel has great location, views and service. We loved the apartment suite with 2 rooms, kitchen and living space. Amenities and in-room facilities were truly top notch. We ordered room service the first night and I have to say that I had the best rice noodles and seafood ever. Thank you for an amazing experience.
Comment from Hotel Management
Jul 24, 2016 by Valter, Hotel Management
Dear Karachi, Thank you for your feedback on the recent stay, we are pleased to read that you enjoyed you stay with us. we look forward to welcome you again and serve you serve better. Regards, Apirat Lertpiya-Assistant Residence Manager
4 out of 5
by Vanessa

Posted May 25, 2016 on Hotels
Comment from Hotel Management
by Valter, Hotel Management
Dear Vanessa, Thank you for stay with us and look forward to welcome you back and serve you better. Regards, Apirat Lertpiya - Assistant Residence Manager
4 out of 5
by A verified traveler

Lovely balcony.

Posted May 13, 2016 on Hotels
Although we almost did not get the same room that we stayed in as repeat customers, but eventually after informing front desk that we are staying for 2weeks, we finally managed to get the same room as last time in April. We hope the hotel will take extra note of returning customer preference , as the booking would have enabled the hotel to recognise if they are New or Returning customers.
Comment from Hotel Management
Jul 23, 2016 by Valter, Hotel Management
Dear guest, Thank you for your feedback on the special request and do apologize for the inconvenience, I have discussed with Guest Service Manager to improve on this. We look forward to welcoming you back and serve you better. Regards, Apirat Lertpiya Assistant Residence Manager