Ratings based on 250 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Nice location

Posted Jul 7, 2016
Liked the fact room has laundry machine. It's located very close to all the trendy bars and restaurants in Thonglor. But not close to the BTS station if you have to walk in the heat.
Comment from Hotel Management
Jul 8, 2016 by Kulawat, Hotel Management
We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Yours sincerely, Kulawat Wajanasara Assistant Residence Manager
4 out of 5
by A verified traveler from 東京

静かで環境もいいところです

Posted Jun 22, 2016
Pros: まず静かな点です。普通は隣の物音が少なからず聞こえると思いますが全くそれがありませんでした。また旅行客が団体で騒いでいるということもありませんでした。
Cons: 特にありません。
Location: 少し歩けばコンビニがありますし、道の反対側にはスーパーやスタバもあります。ただ信号のない通りの激しい道を渡るのはやや怖いです。
夜遅くにチェックインしたのですが、スタッフの方の対応もよくすんなりチェックインできました。初めて利用するホテルでしたのでやや不安はありましたが何の問題もありませんでした。緊張のあまりエレベータのセキュリティーを忘れ、何度も階数のボタンを押してしまいました。同乗の方がカードキーをかざすのだと教えてくださいました。部屋に着きカードキーをかざしたのですがドアが開かず困りましたが、ノブの下げ方が足りなかったようですぐに部屋に入ることができました。部屋はきれいで、日本のテレビがすべて見られるのはポイント高いと思います(今までのところはNHKだけでしたので)。上から出るシャワーはやや温度が低いものの、手元のシャワーは快適な温度でした。隣の部屋に人がいたのかどうかわかりませんが、大変静かで滞在中は全く気になりませんでした。また利用したいです。
Comment from Hotel Management
Jun 28, 2016 by Kulawat, Hotel Management
Thank you for your feedback which will be shared with the team at Somerset Sukhumvit Thonglor. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. Regarding to your feedback on using key card in the lift, I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that the receptionist receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. We look forward to welcoming you again. Yours sincerely, Kulawat Wajanasara Assistant Residence Manager
4 out of 5
by A verified traveler

Posted Jun 21, 2016
Pros: 室内も広く、ランドリーが使えて便利。
Cons: ウォッシュレットにしてもらいたい。
Location: 目の前にスーパー、コーヒーショップがあり、飲食施設もたくさんありました。
スタッフの対応も良く、室内の設備も充実しており長期滞在には便利です。周辺もスーパー、飲食店も多く不自由はありません。
Comment from Hotel Management
Jun 23, 2016 by Kulawat, Hotel Management
Thank you for choosing Somerset Sukhumvit Thonglor as your accommodation during your holiday in Bangkok. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Yours sincerely, Kulawat Wajanasara Assistant Residence Manager
4 out of 5
by A verified traveler from HK

Nice neighborhood

Posted Jun 7, 2016
Hotel situated in Thonglor area surrounded by great restaurants and bars. Walking distance to BTS Thonglor station. Room is very spacious and clean. Good size and nice pool. Staff are always smiling!! Highly recommended!!
Comment from Hotel Management
Jun 10, 2016 by Kulawat, Hotel Management
Thank you for your feedback which will be shared with the team at Somerset Sukhumvit Thonglor. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Yours sincerely, Kulawat Wajanasara Assistant Residence Manager
5 out of 5
by A verified traveler

Very good

Posted Jun 5, 2016
環境非常好,泳池好正,服務員服務好好!係BTS好遠,但搭的士好平好方便!酒店會代客call的士就唔怕比人呃價!
Comment from Hotel Management
Jun 8, 2016 by Kulawat, Hotel Management
Thank you for choosing Somerset Sukhumvit Thonglor as your accommodation during your holiday in Bangkok. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Yours sincerely, Kulawat Wajanasara Assistant Residence Manager
5 out of 5
by A verified traveler from japan

最高

Posted May 12, 2016
凄い良かったです。場所も部屋もスタッフも全て良かったです! ホテルにトゥクトゥクもあってかなり良かったです! ホテル目の前にスタバなどもあり良かった!治安がいい場所だしホテルも清潔だし居心地がいい良かった!次も利用したい!
Comment from Hotel Management
May 16, 2016 by Kulawat, Hotel Management
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again. Yours sincerely, Kulawat Wajanasara Assistant Residence Manager
2 out of 5
by A verified traveler

Room was so humid even there was smell from AC....

Posted May 8, 2016
I was pretty residence place. but it is not suitable for tourist staying for few days....
Comment from Hotel Management
May 11, 2016 by Kulawat, Hotel Management
Thank you for taking the time to write this review. It is great to have you stay with us. We do apologise for the inconvenience on humidity, please be informed that I have highlighted the feedback to Engineering Manager to check and solve the problem soonest. I hope that you will reconsider staying with us or any of our other serviced residence, giving us another opportunity to serve you better. Yours sincerely, Kulawat Wajanasara Assistant Residence Manager
4 out of 5
by John from London

Posted Apr 26, 2016 on Hotels
Location is fantastic, pool is great and a nice place to stay!
Comment from Hotel Management
Jul 9, 2016 by Kulawat, Hotel Management
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our facilities. We hope to welcome you again. Yours sincerely, Kulawat Wajanasara Assistant Residence Manager
5 out of 5
by A verified traveler

Nice hotel

Posted Apr 23, 2016 on Hotels
People were nice and rooms were clean - even pool was small but great view! I enjoyed staying here, even location was good (there's burger king just in front of hotel and a big mart too)
Comment from Hotel Management
Jul 2, 2016 by Kulawat, Hotel Management
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Yours sincerely, Kulawat Wajanasara Assistant Residence Manager
4 out of 5
by A verified traveler from Sydney

Excellent stay for the price you pay!

Posted Apr 22, 2016 on Lastminute
Had a great 5 nights at thr Somerset Apartments. Very convenient location to many places of interest.