Nice and Comfortable Hotel
Posted Sep 21, 2016
The check in was fine, the Premier Room King Bed as requested was not available but after a challenge, one room was found. A deposit of 1000 Baht is required not 2500 Baht as mentioned per the itinerary. The Gymnasium is excellent comes with a minder and the swimming pool is good. The Buffet restaurant for breakfast is quite good with varieties of international dishes. As my flight back home was the Red Eye, I was allowed for 2 hours of late check out, the use the luggage facility and have a shower, refreshing up near the pool change room. In conclusion, nothing much to default about the hotel and comes with an overall rating of 4+ satisfaction. Mr Samuel at the reception is friendly and had done everything to his power to make my stay comfortable, compliment to him.
Comment from Hotel Management
Oct 6, 2016 by Executive Management, Hotel Management
Greeting from Swissotel Le Concorde Bangkok!
Thank you for the wonderful comments about the hotel’s facilities and services. We are very pleased to learn how much you've liked the hotel and would like to thank you for acknowledging our warm and talented colleagues especially Mr. Samuel. Rest assured, we have personally passed your kind words on to our colleague and to let them know that their efforts have been recognized by our guests and us alike. We thank you for your valuable feedback and sincerely hope to have the pleasure of welcoming you again to the warmth and hospitality of Swissotel Le Concorde Bangkok.