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Reviews of The Okura Prestige Bangkok

5 out of 5
The Okura Prestige Bangkok
Park Venture Ecoplex, 57 Wireless Road, Bangkok, Bangkok

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1015 reviews" "
Rating 8 - Good. 184 out of 1015 reviews" "
Rating 6 - Okay. 29 out of 1015 reviews" "
Rating 4 - Poor. 14 out of 1015 reviews" "
Rating 2 - Terrible. 9 out of 1015 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Hesham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good.
Response from Niek Hammer on Mar 27, 2024
Thank you for choosing The Okura Prestige Bangkok and we look forward to your future return!

10/10 Excellent

Alix

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly. Breakfast and dinner menu was delicious.
Stayed 1 night in Mar 2024
Response from Niek Hammer on Mar 26, 2024
Thank you for your stay and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Ratanaphorn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for my holiday !! i will be back soon
Stayed 2 nights in Mar 2024
Response from Niek Hammer on Mar 17, 2024
Thank you for your kind words and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience every time I’ve stayed here
Stayed 1 night in Mar 2024
Response from Niek Hammer on Mar 13, 2024
Thank you for your kind words and we look forward to be welcoming you back to The Okura Prestige Bangkok

10/10 Excellent

Piyatida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a truly delightful experience. The first thing that caught my attention was the breathtaking view from my room. Waking up to such a picturesque sight really set the tone for my stay
Stayed 3 nights in Feb 2024
Response from Niek Hammer on Feb 24, 2024
Thank you for your kind words and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a delight. A bit of Japan in the middle of Bangkok. Quiet and uncomplicated and well located.
Stayed 5 nights in Feb 2024
Response from Niek Hammer on Feb 22, 2024
Thank you for your continued patronage to the Okura Prestige Bangkok and we look forward to the pleasure of your future return!

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most convenient hotels in Bangkok’s CBD area…
Stayed 3 nights in Feb 2024
Response from Niek Hammer on Feb 21, 2024
Thank you for your stay and it was a great pleasure having you as our guest at The Okura Prestige Bangkok!

10/10 Excellent

Hing Yu Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most friendly General Manager
Stayed 3 nights in Feb 2024
Response from Niek Hammer on Feb 13, 2024
It was a great pleasure having you as our guest at The Okura Prestige Bangkok and we look forward to seeing you again!

10/10 Excellent

Sufian

Liked: Cleanliness, staff & service, amenities
Great hotel, the best breakfast buffet and service i ever experienced! Bravo to the team and their kind attentiveness.
Stayed 3 nights in Jan 2024
Response from Niek Hammer on Jan 30, 2024
Thank you so much for your kind words and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Vanessa

Stayed 2 nights in Jan 2024
Response from Niek Hammer on Feb 13, 2024
Thank you for sharing your recent experience at The Okura Prestige Bangkok with other travelers and we look forward to your future return!

10/10 Excellent

gongzhe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very well-served Japanese hotel, clean and tidy, the food is excellent, and the staff is warm and professional.
Stayed 5 nights in Jan 2024
Response from Niek Hammer on Jan 18, 2024
Thank you for your stay at The Okura Prestige Bangkok and we look forward to be seeing you again sometime!

10/10 Excellent

Robert, McLean

Stayed 1 night in Jan 2024
Response from Niek Hammer on Jan 18, 2024
Thank you for sharing your recent experience at The Okura Prestige Bangkok and we look forward to welcoming you back!

10/10 Excellent

Ty, Sutter Creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Okura Prestige Bangkok is perhaps the nicest hotel we have stayed at, and this is our of a very distinguished list. The staff are all extremely professional and friendly. The room has the highest amenities and functions, combined with a sophisticated Japanese aesthetic. The infinity pool is gorgeous. And finally, the breakfast buffet is by far the best we have had at any hotel, not to mention you can eat it on the 24th floor patio overlooking some of the most fascinating architecture in Bangkok.
Stayed 1 night in Jan 2024
Response from Niek Hammer on Jan 16, 2024
Thank you for choosing The Okura Prestige Bangkok and we are delighted to hear it was so much enjoyed!

2/10 Terrible

Jess

Traveled with family and small children, Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The first step to this hotel on my first day was a terrible experience. The water and power was out due to maintenance which meant the elevators were out till 6ish. We ended waiting 25minutes in the warm for a fireman lift. To compensate this, the hotel had a little canapés/drinks station. I had an upgrade, room was reasonable. 2802 for those who want a corner deluxe twin room of the view of Bangkok’s cityscape. Breakfast next day- had a choice of international buffet which was nothing to rave about. Pancakes were left out under light but still quite cold. Coffee was clearly from a machine- absymal. Tea was glugy and thick. Choice to sit inside or outside- if you do intend to sit outside, you might wanna head there early due to its popularity. Throughout my stay the corridor outside my room leading to the elevators smelled like cigarette smoke. I have complained about this both to okura services and front desk, but they just looked at me without offering a change of room. Housekeeping was slow with request, asked for teabags and bottles of water which I had to wait 2hours for. Appalling. My final straw to cap this stay at this hotel was that I had to lug and lift my luggage (with help of the Grab driver). I felt the hotel was overstaffed. Honestly, the perks are the convenience of having central embassy and BTS within a stone throw distance but the service…remains absymal. Although thanks for the super late checkout without additional fees and a upgrade
Stayed 2 nights in Jan 2024
Response from Niek Hammer on Jan 12, 2024
Thank you for sharing your thoughts on your recent stay at The Okura Prestige Bangkok and we are very sorry to learn about your experience. At the same time we also would like to take this opportunity to offer our sincere apologies for the inconvenience you encountered due to annual power transformer maintenance which we had to execute in compliance with government regulations.

10/10 Excellent

Anass

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very well located on top of BTS station, swimming pool is great.
Stayed 2 nights in Jan 2024
Response from Niek Hammer on Jan 12, 2024
Thank you for your kind comments and we are pleased to learn that your stay at The Okura Prestige Bangkok was much enjoyed!

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Clean, posh and comfortable. Extremely convenient location with direct connection to BTS and walkable to many places. Would stay again in future
Stayed 2 nights in Jan 2024
Response from Niek Hammer on Jan 10, 2024
Thank you for choosing The Okura Prestige Bangkok and we are very happy to hear it was so much enjoyed!

10/10 Excellent

Chin Chye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a corner room that offered me panoramic views of the city. Not only was the room bigger, the toilet area was bigger too. It offered dual facing of the city as it was in a corner. Room looked fresh and clean, very well kept. The bed was ultra comfy, the TV channels were engaging, the bathtub size made everything perfect. The amenities in the room were well stocked. Housekeeper replenished my fruit plate daily which I feel was a good gesture. Facilities in the hotel were also exclusive and well decorated. The gym was probably one of the more well equipped gyms I had ever visited in a 5-star hotel. They had an infinity pool just outside the gym which overlooked the city area from a height of 24 floors. Breakfast buffet was both international and Japanese themed. It looked amazing and I was really spoilt for choice. Location wise, BTS station was just a 3 mins walk away but it was not directed connected. Calling for Grab car (Uber) could be challenging due to its location in the city area. Overall, I have 0 complains with my stay here and would definitely return again.
Stayed 3 nights in Dec 2023
Response from Niek Hammer on Jan 10, 2024
Thank you for taking the time to share your detailed experience with us at The Okura Prestige Bangkok and we pleased to hear it was so much enjoyed!

6/10 Okay

Angel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast buffet at their Up and Above Cafe offers lots of choices especially including Japanese option, however go early to avoid grumpy staff during the peak time, and a bit difficult for them to collect your used plates and offer you a refill of tea or coffee..
Stayed 2 nights in Jan 2024
Response from Niek Hammer on Jan 10, 2024
Thank you for sharing your thoughts on your recent stay at The Okura Prestige Bangkok and we regret to learn about your breakfast feedback, but value your feedback for our continuous improvement.

10/10 Excellent

Gigi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really thoughtful and prepared surprises for our special celebration! The staff are nice and their English proficiency is good too! The breakfast was excellent and the room is spacious! Would definitely come back again!
Response from Niek Hammer on Jan 9, 2024
Thank you recommending us to other travelers and we are delighted to learn that your stay at The Okura Prestige Bangkok was so much enjoyed!

8/10 Good

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and good location, the pool should be heated in order to enjoy it more but overall was great.
Stayed 4 nights in Dec 2023
Response from Niek Hammer on Jan 7, 2024
Thank you for staying with us at The Okura Prestige Bangkok and we are pleased that you had an enjoyable overall stay!

10/10 Excellent

Paul

Stayed 2 nights in Dec 2023
Response from Niek Hammer on Jan 2, 2024
It was a great pleasure having you as our guest at The Okura Prestige Bangkok and we look forward to be welcoming you sometime in the hopefully not too distant future!

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Niek Hammer on Dec 31, 2023
Thank you for visiting us at The Okura Prestige Bangkok and we are delighted to hear it was so much enjoyed!

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable property! Staff and service were 5 star! Restaurant options were superb. The room the view and amenities are just some of the perks of this hotel. I travel to Thailand often and definitely will return
Stayed 1 night in Dec 2023
Response from Niek Hammer on Dec 31, 2023
It was a great pleasure welcoming you to The Okura Prestige Bangkok and we look forward to seeing you again sometime as our distinguished guest!

10/10 Excellent

David

Stayed 3 nights in Dec 2023
Response from Niek Hammer on Dec 30, 2023
It was a great pleasure having you as our guest at The Okura Prestige Bangkok and we look forward to the pleasure of your future return!

4/10 Poor

Yosef

Stayed 4 nights in Dec 2023
Response from Niek Hammer on Jan 18, 2024
With regret we have taken notice of your rating and please let us know we can be of any further assistance!

8/10 Good

Wai Lung

Stayed 4 nights in Dec 2023
Response from Niek Hammer on Dec 29, 2023
Thank you for choosing The Okura Prestige Bangkok and we look forward to the pleasure of your future return!

10/10 Excellent

Derek Sau Leung

Stayed 3 nights in Dec 2023
Response from Niek Hammer on Dec 29, 2023
Thank you for your stay at The Okura Prestige Bangkok and we are pleased to hear it was much enjoyed!

10/10 Excellent

Yu-Ting

Stayed 3 nights in Dec 2023
Response from Niek Hammer on Dec 27, 2023
Thank you for sharing your recent experience at The Okura Prestige Bangkok and we sincerely look forward to the pleasure of your return!

10/10 Excellent

JHAVERI

Stayed 2 nights in Dec 2023
Response from Niek Hammer on Dec 24, 2023
It was a great pleasure having you as our guest at The Okura Prestige Bangkok and we look forward to seeing you again!

10/10 Excellent

johan nicolai

Stayed 4 nights in Dec 2023
Response from Niek Hammer on Dec 24, 2023
Thank you for your kind words and we are pleased to hear that your stay at The Okura Prestige Bangkok was much enjoyed!

10/10 Excellent

LI LING

Stayed 5 nights in Dec 2023
Response from Niek Hammer on Dec 22, 2023
Thank you for choosing The Okura Prestige on your recent visit to the city of angels and we are pleased to learn it was enjoyed!

10/10 Excellent

Wai Yan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Niek Hammer on Dec 22, 2023
Thank you for choosing The Okura Prestige Bangkok and we look forward to seeing you again in the hopefully not too distant future!

10/10 Excellent

JOOHYE

Stayed 4 nights in Dec 2023
Response from Niek Hammer on Dec 22, 2023
It was a great pleasure having you as our distinguished guest at The Okura Prestige Bangkok and we can't wait to welcome you back sometime!

10/10 Excellent

WING SZE GRACE

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2023
Response from Niek Hammer on Dec 12, 2023
Thank you for your stay and we look forward to seeing you again sometime at The Okura Prestige Bangkok!

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were immaculate. The service was amazing. The breakfasts were delicious. The rooms were so clean and comfortable. The lounge was lovely and convenient.
Stayed 4 nights in Dec 2023
Response from Niek Hammer on Dec 11, 2023
It was a great pleasure welcoming you to The Okura Prestige Bangkok and we are delighted to hear it was so much enjoyed!

10/10 Excellent

Norman

Stayed 3 nights in Dec 2023
Response from Niek Hammer on Dec 30, 2023
Thank you for taking the time to share your experience at The Okura Prestige Bangkok with other travelers and we are delighted to hear it was so much enjoyed!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Niek Hammer on Dec 10, 2023
Thank you for choosing The Okura Prestige Bangkok and we look forward to the pleasure of your future return!

8/10 Good

Henning

Stayed 2 nights in Dec 2023
Response from Niek Hammer on Dec 9, 2023
Thank you for staying with us at The Okura Prestige Bangkok and we look forward to the pleasure of your return!

10/10 Excellent

Goh

Stayed 3 nights in Nov 2023
Response from Niek Hammer on Dec 7, 2023
Thank you for your kind words and we are delighted to learn that your time at The Okura Prestige Bangkok was much enjoyed!

8/10 Good

Leon

Stayed 3 nights in Nov 2023
Response from Niek Hammer on Dec 6, 2023
It was a great pleasure having you as our guest at The Okura Prestige Bangkok and we look forward to your future return!

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Niek Hammer on Dec 19, 2023
Thank you for visiting us at The Okura Prestige Bangkok and we are delighted to hear that your stay was so much enjoyed!

10/10 Excellent

theresa, North Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management most hard working and all staff very happy. Property kept very well despite not a new hotel.
Stayed 3 nights in Nov 2023
Response from Niek Hammer on Nov 29, 2023
Thank you for your stay and we look forward to seeing you again at The Okura Prestige Bangkok in the hopefully not too distant future!

10/10 Excellent

Francis

Stayed 3 nights in Nov 2023
Response from Niek Hammer on Dec 18, 2023
Thank you for your stay at The Okura Prestige Bangkok and we look forward to the pleasure of your return!

10/10 Excellent

Seath

Traveled with partner
My wife loves your hotel and the firm bed. It’s been a throughly enjoyable hotel stay for us 😊
Stayed 2 nights in Nov 2023
Response from Niek Hammer on Nov 28, 2023
Thank you for your kind words and we look forward to welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Good views.
Stayed 2 nights in Nov 2023
Response from Niek Hammer on Nov 28, 2023
Thank you for your kind words and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

manish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very helpful staff. Best views in Bangkok
Stayed 4 nights in Nov 2023
Response from Niek Hammer on Nov 25, 2023
Thank you for taking the time to share your recent experience at The Okura Prestige Bangkok and we look forward to the pleasure of your return!

10/10 Excellent

Mayumi

Stayed 1 night in Nov 2023
Response from Niek Hammer on Dec 15, 2023
Thank you for staying with us at The Okura Prestige Bangkok and we look forward to be welcoming you back!

10/10 Excellent

Donald, Burnaby

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always good
Stayed 3 nights in Nov 2023
Response from Niek Hammer on Nov 24, 2023
It was a great pleasure having you as our guest at The Okura Prestige Bangkok and we are pleased to hear it was much enjoyed!

10/10 Excellent

James, Taichung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Niek Hammer on Nov 24, 2023
Thank you for choosing The Okura Prestige Bangkok and we look forward to the pleasure of your future return!

10/10 Excellent

Yong Voon

Stayed 4 nights in Nov 2023
Response from Niek Hammer on Nov 24, 2023
Thank you for your stay and we can't wait to welcome you back to The Okura Prestige Bangkok!