Convenient for airport layover
Posted Feb 6, 2017
We booked this hotel as an overnight stay between flights in Bangkok. The helpful thing is the airport shuttle and the fact that they have a website with an email address. I requested a shuttle via email before traveling. They responded quickly with instructions to find the shuttle. Without those instructions, it would have been difficult to find.
Once arriving at Bangkok Airport we made our way out through customs and immigration. There are corrals on Floor 2 that have hotel attendants. We found the corral for The Phoenix Hotel near door 4. The attendant called the shuttle and told us it would be a 20 minute wait, which it was.
Check in was easy. They had my reservation. I don't think they had an elevator. We carried our luggage up several flights of stairs. A hotel employee showed us to our room and turned on the AC for us.
The beds were very hard. The room overall clean, but linens dingy. The bathroom was small and shower without barrier. For the price and amount of time we were staying it was fine.
We scheduled our airport shuttle for the next morning when we checked in. The shuttle left the hotel on time on for us to the airport in about 15 minutes.
Check out was easy as well. I didn't have much need to talk with the staff, but there wasn't a language issue for what was needed to be communicated.