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Reviews of Fireside Inn & Suites Bangor

2 out of 5
Fireside Inn & Suites Bangor
570 Main Street, Bangor, ME

Reviews

7.4

Good

Rating 10 - Excellent. 183 out of 751 reviews" "
Rating 8 - Good. 281 out of 751 reviews" "
Rating 6 - Okay. 170 out of 751 reviews" "
Rating 4 - Poor. 80 out of 751 reviews" "
Rating 2 - Terrible. 37 out of 751 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jason, Windham

Liked: Cleanliness, staff & service
It was comfortable and clean. But it was dated and the TV remote did not work correctly, the area seemed sketchy and the Front desk is behind security glass.
Stayed 1 night in Apr 2024
Response from Fireside Inn and Suites on Apr 15, 2024
Dear Guest,Thank you for your stay and review! We're sorry to hear about your experience! The front desk is always happy to troubleshoot any issues with remotes or tvs that guests may be having.Also, the front desk is covered by a plexiglass shield that was installed during Covid, and has remained up to help reduce the chance of transmission of subsequent colds and illnesses to our staff. It was not installed with security in mind, as statistically Bangor is quite safe.Thanks again for your stay and review!

4/10 Poor

william

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was very dirty.
Stayed 1 night in Mar 2024
Response from Fireside Inn and Suites on Mar 4, 2024
Dear Guest,We're sorry to hear that you didn't enjoy your stay with us! Please note, if there are any issues with your room, the front desk is happy to try and find a room that might suite a guest better.Thanks again!

10/10 Excellent

Terry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Easy walk to the Hollywood Slots. Highly recommend.
Stayed 1 night in Feb 2024
Response from Fireside Inn and Suites on Feb 29, 2024
Dear Guest,Thank you for your stay and review!

10/10 Excellent

Nya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, quite and easy walk to the casino
Stayed 1 night in Feb 2024
Response from Fireside Inn and Suites on Feb 26, 2024
Dear Guest,Thank you for your stay and review!

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Parking does get hectic when it's dinner time, Friday, an event. So patience is key.
Stayed 1 night in Feb 2024
Response from Fireside Inn and Suites on Feb 14, 2024
Dear Guest,Thank you for your stay and review!

8/10 Good

Michael

Stayed 1 night in Jan 2024
Response from Fireside Inn and Suites on Feb 14, 2024
Dear Guest,Thank you for your stay and review!

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fireside Inn and Suites on Feb 7, 2024
Dear Guest,Thank you for your stay and review!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fireside Inn and Suites on Feb 7, 2024
Dear Guest,Thank you for your stay and review!

8/10 Good

Shawn

Traveled with family and small children
Liked: Cleanliness, staff & service
I liked the "hotel only" parking. Convenient location
Stayed 1 night in Dec 2023

10/10 Excellent

Katherine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Fireside Inn and Suites on Nov 22, 2023
Dear Guest,Thank you for your stay and review!

6/10 Okay

Michael

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The Inn is very old and looks worn. It was difficult to regulate the temperature in the room and that made it difficult to sleep.
Stayed 3 nights in Nov 2023
Response from Fireside Inn and Suites on Nov 15, 2023
Dear Guest,Thank you for your stay and review! Please note, if you have any difficulties with the heating unit in the room, the front desk is happy to assist.Thanks again!

8/10 Good

Mary

Stayed 1 night in Nov 2023
Response from Fireside Inn and Suites on Nov 15, 2023
Dear Guest.Thank you for your stay and review!

10/10 Excellent

Marci

Stayed 1 night in Nov 2023
Response from Fireside Inn and Suites on Nov 13, 2023
Dear Guest,Thank you for your stay and review!

8/10 Good

Nya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was good and room was clean
Stayed 1 night in Nov 2023
Response from Fireside Inn and Suites on Nov 10, 2023
Dear Guest,Thank you for your stay and review!

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Fireside Inn and Suites on Nov 10, 2023
Dear Guest,Thank you for your stay and review!

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fireside Inn and Suites on Oct 30, 2023
Dear Guest,Thanks for your stay and review!

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fireside Inn and Suites on Oct 30, 2023
Dear Guest,Thanks for your stay and review!

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, Comfortable Family Stay
Nice and quiet except for the occasional military plane taking off or landing. That wasn't a problem for us as it didn't awaken my husband. Our son loved and we went right back to sleep. The hotel room was very clean and comfortable. We were very pleased by it. Close to several amenities, as well.
Stayed 1 night in Oct 2023
Response from Fireside Inn and Suites on Oct 24, 2023
Dear Guest,Thank you for your stay and review!

4/10 Poor

Jaime

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Fireside Inn and Suites on Oct 24, 2023
Dear Guest,Thank you for your stay and review!

10/10 Excellent

Wipa

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and clean , best sleeping nights I had in a while.
Stayed 2 nights in Oct 2023
Response from Fireside Inn and Suites on Oct 24, 2023
Dear Guest,Thank you for your stay and review!

10/10 Excellent

Melody

Stayed 1 night in Oct 2023
Response from Fireside Inn and Suites on Nov 10, 2023
Dear Guest,Thank you for your stay and review!

10/10 Excellent

Shilpashree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a amazing hotel!! very clean and well organized. Also the receptionist was super sweet and well behaved. Overall the stay was great
Stayed 2 nights in Oct 2023
Response from Fireside Inn and Suites on Oct 17, 2023
Dear Guest,Thank you for your stay and review!

10/10 Excellent

allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Fireside Inn and Suites on Oct 19, 2023
Dear Guest,Thank you for your stay and review!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at over for a weekend trip.
My stay with my two friends was wonderful, and I'm very pleased that my requested items was fulfilled. Interactions with the staff at the front desk was wonderful, honestly a lot better than another place I personally had stayed at. Other than not having an elevator to get up to the second floor- I and one other member of my little group have physical problems but that's a side note- and having to struggle up & down the stairs, it was still a wonderful place to rest for the night after each day that we were busy with. Wifi could've been better instead of kicking us off every hour or so, but we understand that there were a lot of people staying there too. I and my two friends hoped that when we left, the room was relatively clean to some degree to make it easier on staff. None of us wanted to leave any junk behind, but if we did, I personally apologize for doing so. TLDR: Service was wonderful, wifi was a hit & miss, room was cozy & clean, a little upset with the lack of an elevator, and- overall- one of the best places I, and my friends, have stayed at.
Stayed 2 nights in Oct 2023
Response from Fireside Inn and Suites on Oct 16, 2023
Dear Guest,Thank you for your stay and review!

4/10 Poor

Eugene

Traveled with family
Disliked: Property conditions & facilities, room comfort
Not great
I was disappointed in the condition of the property. A little run down and it seems like when they “fix” things there it’s just doing it the quickest, easiest, and cheapest. Not horrible but will not return unless absolutely necessary.
Stayed 1 night in Oct 2023
Response from Fireside Inn and Suites on Oct 17, 2023
Dear Guest,Thank you for your stay and review! We're sorry for your experience! Please note, the front desk is always happy to switch guest rooms if it doesn't meet a guest's standards, pending availability. Thanks again!

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Fireside Inn and Suites on Oct 12, 2023
Dear Guest,Thank you for your stay and review!

6/10 Okay

David

Traveled with partner
Liked: Staff & service
Disliked: Amenities
needs updating and has a moldy smell.
Stayed 1 night in Oct 2023
Response from Fireside Inn and Suites on Oct 12, 2023
Dear Guest,Thank you for your stay and review!We're sorry for your experience! We're not aware of any of our rooms having a moldy smell, but if notified during a guests' stay, we are happy to investigate and move a guest to a room that would be more suitable pending availability.

6/10 Okay

Nicholas

It’s a roof and four walls
This place is nothing special. It’s cheap and it works. The staff when you check in is slow and seems to be someone new every time. I’d go to this hotel because it’s cheap and easy if I’m going to the casino or to a show at the cross arena.
Stayed 1 night in Oct 2023
Response from Fireside Inn and Suites on Oct 12, 2023
Dear Guest,Thank you for your stay and review!

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from management on Oct 10, 2023
Dear Guest,I am sorry you were not happy that we required an incidental authorization on a credit card. It is required of every guest at the hotel. Hope you have a great fall.

8/10 Good

RAVIKUMAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fireside Inn and Suites on Oct 9, 2023
Dear Guest,Thank you for your stay and review!

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I made reservations w/Hotels.com, I had asked for a couple of things which did not get passed on to the hotel, but the girl checking me in redid it to accommodate me and my special requests. Staff was wonderful.
Stayed 2 nights in Oct 2023
Response from Fireside Inn and Suites on Oct 9, 2023
Dear Guest,Thank you for your stay and review!

6/10 Okay

Jim

Great location. Ambivalent greeting at check-in. Tired property. Strong antiseptic odor in stairway and hallway. Petroleum odor in room. TV channels noted on-screen were opposite of what was being shown. Even though it was the least expensive room in greater Bangor, I would not stay at Fireside Inn & Suites again.
Stayed 1 night in Oct 2023
Response from Fireside Inn and Suites on Oct 9, 2023
Dear Guest,Thank you for your stay and review! We're sorry to hear about your experience! Please note, our channels on our tvs are digital, and may not line up with tvs at home. Please refer to the guide channels for guidance.Also, if there are any issues with your room, our staff is always happy to switch rooms pending availability.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Fireside Inn and Suites on Oct 5, 2023
Dear Guest,Thank you for your stay and review!

10/10 Excellent

Manon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Fireside Inn and Suites on Oct 5, 2023
Dear Guest,Thank you for your stay and review!

10/10 Excellent

Gabe

Stayed 1 night in Sep 2023
Response from Fireside Inn and Suites on Oct 24, 2023
Dear Guest,Thank you for your stay and review!

6/10 Okay

Jay

Stayed 1 night in Sep 2023
Response from Fireside Inn and Suites on Oct 19, 2023
Dear Guest,Thank you for your stay and review!

8/10 Good

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2023
Response from Fireside Inn and Suites on Sep 29, 2023
Dear Guest,Thank you for your stay and review!

8/10 Good

Kathy

Stayed 1 night in Sep 2023
Response from Fireside Inn and Suites on Sep 25, 2023
Dear Guest,Thank you for your stay and review!

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Fireside Inn and Suites on Sep 25, 2023
Dear Guest,Thank you for your stay and review!

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Sep 2023
Response from Fireside Inn and Suites on Sep 22, 2023
Dear Guest,Thank you for your stay and review!

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint is expedia site has dog per day price at $10 USD per day. It is actually $15 USD per day. Explain this to the person who checked me on but she didnt seem to care. Travelling with two12lb dogs.
Stayed 1 night in Sep 2023
Response from management on Sep 13, 2023
Dear Guest,I am sorry Expedia did not have the correct pet fee listed. I will send them a message to fix the fee anywhere it is displayed on their site. Thank you for bringing this to our attention. Have a wonderful fall.

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fireplace was cozy and the hotel is pet friendly. Everyone we encountered was very nice. It was a good stay.
Stayed 2 nights in Sep 2023
Response from Fireside Inn and Suites on Sep 12, 2023
Dear Guest,Thank you for your stay and review!

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Cons: Check in reception desk woman was not welcoming and could not make any recommendations on things to do. Toilet in hotel room was tiny and cramped in small room with door that barely cleared toilet. Dehumidifier in room made extra noise above and beyond A/C. Rooms are outdated and furniture is mismatched - feels like flea market finds. Pros: shower head allowed plenty of water to flow and made for nice shower experience. Beds were comfortable enough, and bedding was clean.
Stayed 2 nights in Sep 2023
Response from Fireside Inn and Suites on Sep 12, 2023
Dear Guest,Thank you for your stay and review!

8/10 Good

Dennis

Liked: Staff & service, property conditions & facilities
I liked how they had gated parking so your vehicles were safer
Stayed 1 night in Aug 2023
Response from Fireside Inn and Suites on Sep 12, 2023
Dear Guest,Thank you for your stay and review!

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the casino being next door and the size of the room for the price! Will definitely stay again!
Stayed 1 night in Sep 2023
Response from Fireside Inn and Suites on Sep 4, 2023
Dear Guest,Thank you for your stay and review!

6/10 Okay

FANG, TEANECK

Traveled with partner
Disliked: Amenities
Pub next door is convenient
Stayed 1 night in Sep 2023
Response from Fireside Inn and Suites on Sep 4, 2023
Dear Guest,Thank you for your stay and review!

10/10 Excellent

Etienne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, in a great location
Stayed 1 night in Aug 2023
Response from Fireside Inn and Suites on Sep 4, 2023
Dear Guest,Thank you for your stay and review!

10/10 Excellent

Jeremy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from management on Aug 28, 2023
Thank you so much for for the great review. We are glad to hear you enjoyed your stay. Have a great summer.

2/10 Terrible

Andrew

Stayed 1 night in Aug 2023
Response from Management on Aug 22, 2023
I apologize you were unhappy with your stay. Please in the future let us know if you are unhappy for any reason.

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Fireside Inn and Suites on Aug 21, 2023
Dear Guest,Thank you for your stay and review!