Breakfast and dinner served, Regional cuisine

Reviews of Bangor Aviator Hotel, BW Premier Collection

3 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 667 out of 1306 reviews" "
Rating 8 - Good. 381 out of 1306 reviews" "
Rating 6 - Okay. 140 out of 1306 reviews" "
Rating 4 - Poor. 69 out of 1306 reviews" "
Rating 2 - Terrible. 49 out of 1306 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 17, 2024
Thank you for staying at our hotel

8/10 Good

Nancy

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 17, 2024
Thank you for staying at our hotel

6/10 Okay

Angela

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 17, 2024
Thank you for staying at our hotel . Was there something we could have done better?

10/10 Excellent

cheryl

Liked: Cleanliness, amenities
Great food!
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Cheryl,Thank you so much for the five-star review. We are so pleased you enjoy our delicious food options, and we hope you'll come back for another stay at Bangor Aviator.

8/10 Good

Kelli

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 12, 2024
Dear Kelli,Thank you for allowing Bangor Aviator to host your recent stay. We're happy to hear you had a pleasant experience and that you appreciated our location convenient for the airport. We're grateful for your review, and we hope to have the pleasure of your company on another occasion.

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 17, 2024
Thank you for staying at our hotel

8/10 Good

Marc

Liked: Cleanliness, staff & service
Overall not bad
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Marc,Thank you for staying with us at Bangor Aviator! We are pleased you enjoyed your time overall, and we would be thrilled to welcome you back again anytime for a stay that is sure to exceed your expectations.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean
Stayed 1 night in Apr 2024
Response from Guest Servies on Apr 6, 2024
Thank you for staying at hotel

8/10 Good

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Next to airport .
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 6, 2024
Thank you for staying at hotel

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 30, 2024
Thank you for staying at our hotel

10/10 Excellent

Tracy

Stayed 1 night in Mar 2024
Response from Guest Services on Apr 17, 2024
Thank you for staying at our hotel. We are happy that you had a great stay

10/10 Excellent

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sky bridge to the airport is so convenient. We always stay here before early morning flights
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Susan,We appreciate you taking the time to leave us a review. It is a pleasure knowing that you enjoyed your stay with us, particularly highlighting our convenient location. Thank you for choosing Bangor Aviator to host your stay, and we look forward to welcoming you back.

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location adjacent to the airport
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 26, 2024
Thank you for staying with us . It is a great location if you are leaving on a early morning flight or arriving late at night

10/10 Excellent

Karen

Stayed 1 night in Mar 2024
Response from Guest Services on Apr 17, 2024
Thank you for staying at our hotel

8/10 Good

Roland

Stayed 1 night in Mar 2024
Response from Guest Services on Apr 17, 2024
Thank you for staying at our hotel

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 26, 2024
Thank you for staying with us

10/10 Excellent

Maryanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff were friendly. Parking was easy to access. Proximity to the airport was great.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 21, 2024
Thank you for staying at our hotel . We are glad that you had a great stay

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very efficient as well as pleasant without rushing anyone, even though it was late at night and a lot of people arrived at once.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 21, 2024
Thank you for staying at our hotel. We are happy that you had

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice looking rooms. Very friendly staff.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 20, 2024
Dear Patricia,Thanks for choosing Bangor Aviator. We're pleased to have exceeded your expectations with our thoughtfully designed accommodations and friendly service! Our team is already looking forward to your next visit!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean hotel
Stayed 1 night in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Michelle,Thanks for being our guest at Bangor Aviator. Our housekeeping team will be delighted you appreciated their hard work keeping our hotel clean and tidy! Come back again!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 21, 2024
Thank you for staying with us. We are happy that you had a great stay

8/10 Good

Rossie, Wayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick access to Airport
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Rossie,Your positive rating of Bangor Aviator is much appreciated! We're glad being close to the airport was convenient. Thank you for choosing to stay with us and we hope you'll return.

10/10 Excellent

Francis

Stayed 1 night in Mar 2024
Response from Guest Services on Apr 6, 2024
Thank you for staying at our hotel

10/10 Excellent

renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to airport
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Renee,We're glad you found Bangor Aviator convenient for your travels. Our team is committed to providing seamless experiences for our guests, and we look forward to welcoming you back for another comfortable stay.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for the airport and friendly staff!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Kevin,We appreciate your kind words! Our team takes pride in providing friendly service, and we're delighted you found our location convenient for your airport needs. We look forward to welcoming you back to Bangor Aviator for another seamless experience!

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Just a couple comments. They had no de-cafe coffee in morning. One elevator was out making it longer wait times. And lastly, a 10.00 charge for parking took us by suprise plus using the airport parking made for extra work for us to get tickets valadated.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Andrew,Thank you for staying with us and taking the time to share your thoughts. We're glad your overall stay was pleasant, and we appreciate your suggestions for improvement. Should you be in the area again, please come back to see us.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced for what is offered. Nice staff super easy airport access.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Scott,We are so happy our team served you well at Bangor Aviator! It is also great that our location made it easy for you to access the airport. Thank you for being our guest, and we hope to welcome you back soon.

10/10 Excellent

Holly

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff- great location with airport right there! Pool and fitness room small but all you need!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Holly,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. It's also great to know that our convenient location and onsite gym added to your experience. The next time you're in town, please come see us again at Bangor Aviator!

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport without having to go outside.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Jon,We can’t thank you enough for staying at Bangor Aviator, as well as for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!

10/10 Excellent

Shiane

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 21, 2024
Thank you for staying at our hotel

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Lisa,Thank you for your review. It was a pleasure having you as our guest recently, and we are delighted you had an enjoyable stay. Take care, and we hope you return soon.

10/10 Excellent

Thomas, Caribou

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has enclosed walkway. Checkin and checkout were quick and friendly. Only 2 elevators and one was out of order, but not too long of a wait. Room was clean and spacious and had mini fridge and microwave. Resturant for breakfast was pkay, prices a little high and the bluberry pancakes were dry and not tasty. Only stayed one night for morning flight. Parked in long term airport lot with space not too far behind hotel.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Thomas,Thank you so much for choosing Bangor Aviator. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. It is always a pleasure to receive guest feedback, and we thank you for highlighting our room amenities, cleanliness, and friendly staff. We also appreciate your feedback on where we could improve. A great stay is always our goal, and we cannot achieve this unless we hear what our guests want to make their stay even better. It is our hope we will see you again soon. It was a pleasure hosting you.

10/10 Excellent

Derek

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transfer
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Derek,At Bangor Aviator, providing seamless experiences for our guests is a top priority. It was a pleasure having you stay with us, and we look forward to welcoming you back for another smooth and enjoyable stay.

8/10 Good

Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for early morning departures or late night arrivals
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Kate,Thank you for sharing your experience at Bangor Aviator. Our team aims to provide a seamless experience for our guests, ensuring ease and comfort throughout your stay. It was a pleasure to have you stay with us, and we look forward to welcoming you back for another visit soon!

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 21, 2024
Thank you for staying at our hotel

8/10 Good

Jennifer

Stayed 1 night in Mar 2024
Response from Guest Services on Mar 30, 2024
Thank you for staying at our hotel

8/10 Good

Philip

Stayed 1 night in Mar 2024
Response from Guest Services on Mar 30, 2024
Thank you for staying at our hotel

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
i
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Cheryl,Thank you for choosing Bangor Aviator. It's a delight knowing you loved our location enough to provide us with a high rating, and we look forward to welcoming you again in the future.

6/10 Okay

Tiffany, Montgomery

Ok
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 7, 2024
Thank you for staying at our hotel. Was there anything we could have done better

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 5, 2024
Dear Janice,Thank you for taking the time to leave a five-star review. We are so glad you enjoyed your experience at Bangor Aviator. We hope to see you again soon!

10/10 Excellent

antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
just good
Stayed 1 night in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Antonio,We're thrilled you had a five-star stay at Bangor Aviator. Thank you for choosing us, and we look forward to welcoming you back again soon.

10/10 Excellent

Kevin B.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to airport was wonderful and the staff was amazingly helpful.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Kevin,It was a pleasure having you as our guest recently! We're delighted our fantastic location suited your needs well, and we appreciate you mentioning our great proximity to the airport. Additionally, our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your kind words, and please allow us another chance to welcome you back to our lovely hotel!

10/10 Excellent

Francis

Traveled with partner
It was very good only 1 elevator working that is a minor
Stayed 1 night in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Francis,Thank you so much for choosing to stay with us at Bangor Aviator. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. However, we offer our sincere apologies for any inconvenience you encountered with our elevators. Nevertheless, we trust this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.

8/10 Good

John D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from gu on Mar 7, 2024
Thank you for staying at our hotel

6/10 Okay

Megan

Liked: Cleanliness
Disliked: Staff & service
the shower walls still had hair on it. and the man who checked me in wasn’t very polite. bad day or not. didn’t even tell me how much i was swiping my credit card for!! that’s not okay. i’m not just blindly going to swipe my credit card and then he gave me my room key and didn’t even give me suggestions on what floor it was on. over all not so pleasant experience. although the man who checked me out at 3:30 am was WAY nicer
Stayed 1 night in Feb 2024
Response from General Manager on Mar 3, 2024
Dear Megan,Thank you for sharing your experience with us. We appreciate your feedback and are sorry to hear about the issues you faced during your stay. Please know that we take your concerns seriously and will promptly address the cleanliness and service levels to ensure they meet our high standards. We are glad our team member who assisted you during your departure made a positive impression. We hope to have the opportunity to welcome you back soon and provide you with a much better experience.

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night with kids to attend a hockey game in Orono. The pool was small but clean. The temp varied each day. The breakfast at Tailwinds was amazing. They had a kids menu too. The staff were very friendly and responsive. The parking was awkwardly behind building so it was a long walk in cold winds with kids. Only one elevator worked. They didn’t have separate service elevator. My 4 year old son wanted to stay another night because he liked it so much.
Response from General Manager on Feb 28, 2024
Dear Melissa,Thank you so much for choosing to stay with us at Bangor Aviator. Our goal is to provide every guest with friendly service, so we're thrilled our team was able to uphold this standard. It's also great to read our plentiful amenities and delicious breakfast were some of the highlights of your trip. However, we offer our sincere apologies for any inconvenience you experienced getting to your vehicle. Nevertheless, we trust this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.

6/10 Okay

Rebecca, East Machias

Stayed 1 night in Feb 2024
Response from Guest Services on Apr 17, 2024
Thank you for staying at our hotel. Was there something we could have done better?

8/10 Good

Mindy

Liked: Staff & service, amenities
It is convenient but parking out back with no back entrance to the hotel sucks in the winter.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Mindy,Thank you for staying with us and for your feedback. We are glad you enjoyed our convenient location; however, please accept our apologies for any issues you experienced with parking. Our friendly team is always here to help if you have questions or concerns during your stay. We are honored to have had you as a guest, and we look forward to seeing you again the next time you are in the area.

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the proximity to the airport. It is so easy to spend the night and catch an early am flight.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 25, 2024
Dear David,Thank you for taking the time to share your thoughts with us. We are glad that our convenient location near the airport served you well. We look forward to welcoming you back the next time you are in the area.

8/10 Good

Brayden

Stayed 1 night in Feb 2024
Response from Guest Services on Feb 18, 2024
Thank you for staying with us