Exterior
Check availability

Reviews of Hilton Garden Inn Bangor

3 out of 5
Hilton Garden Inn Bangor
250 Haskell Road, Bangor, ME

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1000 reviews" "
Rating 8 - Good. 270 out of 1000 reviews" "
Rating 6 - Okay. 61 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and quiet. Friendly staff!
Stayed 1 night in Apr 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff
Stayed 1 night in Apr 2024

6/10 Okay

Yesenia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property itself was nice. Good pool although a little cold. Great Jacuzzi. Nice restaurant (Average). Junior Suite Evolution Room had few amenities. We however were accommodated upon request. Breakfast was not included as advertised (Suprise fees just seemed sketchy). Not the posh hotel experience for sure more like a fancy Howard Johnson.
Stayed 2 nights in Apr 2024

10/10 Excellent

Roxanna

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the stay was great, great pillows which hotels don’t usually have
Stayed 1 night in Apr 2024

6/10 Okay

George, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, mostly quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

6/10 Okay

Samantha

Stayed 1 night in Mar 2024

6/10 Okay

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping and resturant staffs were much more welcoming then the front desk staff. Hotel is nicly done. Pub was excellent.
Stayed 1 night in Mar 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel clean. liked restaurant
Stayed 1 night in Mar 2024

10/10 Excellent

Michael J

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close safe location for my need's Like friendly atmosphere
Stayed 1 night in Feb 2024

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was friendly. Our heater quit working and they quickly changed our room. Breakfast was good and the restaurant on site has good food and beer. Pool/hot tub area was a little overwhelming with chlorine smell. Overall would stay here again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ryan

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Amenities
Very clean! Staff was enjoyable! Pool was fun!!
Stayed 1 night in Feb 2024

4/10 Poor

Shaun

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wasn’t happy with the $80 dog fee, ask if he got his own bed for that price! Also the restaurant does shady things on their bills, when you confront them on it they do nothing! Sent the hotel manager an email,but I don’t expect an answer.
Stayed 1 night in Feb 2024

10/10 Excellent

Luanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly staff. Great stay.
Stayed 1 night in Jan 2024

2/10 Terrible

Matt

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very loud in the halls all night. Kept my 5 year old up all night. Granted it was new year's eve. People drunk and disorderly is not ok. Out of bath wash. Lots of stains on the white bed sheets. Lights in the bathroom flickered. The bath spicket shook when hot water turned on.
Stayed 1 night in Dec 2023

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay but there wasn't a breakfast setup. There is a restaurant on site but prices were too high for a simple breakfast meal
Stayed 2 nights in Dec 2023

2/10 Terrible

Chalis

Stayed 1 night in Dec 2023

8/10 Good

Gene

Stayed 1 night in Dec 2023

10/10 Excellent

Reagan

Stayed 1 night in Nov 2023

8/10 Good

Aaron

Stayed 1 night in Nov 2023

8/10 Good

kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean & staff very nice
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UMaine Hockey Wins
We had a great trip to see UMaine play BC in college hockey and visit our daughter who is a freshman at the University. It was located close to campus and the Alfond Arena, which made it a perfect place to stay for the night. We would definitely stay there again.
Stayed 1 night in Nov 2023

2/10 Terrible

Cindy

Stayed 1 night in Nov 2023

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and professional staff! It was nice having a restaurant and bar right there as well!
Stayed 1 night in Oct 2023

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Just a bit dated for the price but in keeping with area prices and decor.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Tina, Lone Tree

Liked: Cleanliness, amenities, property conditions & facilities
There really isn't a whole lot around the area. If you don't have a car, dining options are very limited. There is an Irish pub onsite, but I did not get a chance to eat there. Arrived on one Sunday, and it was closed. Had to doordash it. The following week, I stayed here one night, after coming back from a hiking trip in Acadia National Park. The shuttle bus driver to the airport the next morning (Saturday morning 9/30/23) was unfriendly, rude and lazy. Did not open the door to the van for me nor did he help me with my luggage. I had to open the van door myself and load my own luggage. When he dropped me off at the airport, I struggled with the heavy van door from the inside and he finally came around to open it for me in order for me to get out. He also opened the back door, but stood there and watched me as I had to retrieve my own luggage from the back. Please have someone more friendly, courteous and helpful driving your shuttles. Just because it is a complimentary service does not mean providing poor customer service. Fitness room was great. Shout out to Hannah at the front desk. She is AWESOME.
Stayed 1 night in Sep 2023

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in Bangor but close to UMO. Staff friendly, rooms clean, pool perfect
Stayed 1 night in Sep 2023

10/10 Excellent

Adriana

Stayed 1 night in Sep 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Amanda was outstanding!!

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Pat

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Tina, Lone Tree

Stayed 1 night in Sep 2023

6/10 Okay

Marisa

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service
I didn’t think this was worth the money. The mattresses were not in great shape. Breakfast should have been free for the cost.
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Stayed 1 night in Sep 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel. Staff was fantastic, would highly recommend this hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Darrell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easily accessible from the interstate. The restaurant on the first floor was excellent and reasonably priced.
Stayed 1 night in Sep 2023
Response from Assistant General Manager on Sep 7, 2023
I'm so glad you enjoyed our property, Darrell! We strive to exceed expectations. Looking forward to your next stay!

10/10 Excellent

Eliecer, Miami Shore

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and competent front office staff, check in went very smooth and fast
Stayed 1 night in Sep 2023
Response from Assistant General Manager on Sep 7, 2023
Hello Eliecer, I'm so glad to hear that your check in went smoothly! I know myself how much a easy efficient check in means. I look forward to your next stay, reach out if we can do anything!

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Found hairs from a previous occupant in the bathroom. Unappealing.
Stayed 1 night in Sep 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Sammi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Rachel

Stayed 1 night in Aug 2023

10/10 Excellent

Douglas F

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to your team for a wonderful stay great job
Stayed 3 nights in Aug 2023

10/10 Excellent

GRISEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
N/@
Stayed 1 night in Aug 2023