Ratings based on 636 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Probably best modern option in Bangor

Posted Aug 19, 2017
Pros: Value, availability, in house restaurant was good
Cons: Thin room doors, hallway noise, in room coffee.
Location: Bangor is a nice little town. If you're into casinos or the race track I think that's the main draw to the hotel. Otherwise gateway to upstate Maine.
If you're not going for the Casino, it's basically just a good quality hotel, similar to what you could expect from a Holiday in Express or nicer Best Western brand. Beds were quite comfortable, nice showers and bathrooms. Staff were genuine and friendly, the casino restaurant was quite decent, better quality and value than I would have expected. Steak Salad was quite good. Only downsides are that doors are thin so you hear any noise in the hallway, although it wasn't busy when i was there. Also. in room coffee is pretty terrible.
4 out of 5
Recommended
for Everyone
by A verified traveler from maine

Quick check out

Posted Aug 15, 2017
Easy parking and great accessibility to the parking
Comment from Hotel Management
Aug 18, 2017 by S, Hotel Management
We are excited to know you enjoyed your stay! Can't wait to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmundston, NB, Canada

Posted Jul 31, 2017
Pros: Nice and convenient.
Cons: Not much.
Location: Accessible to retail and restaurant nearby.
Was there for a one night stay. Was very pleasant.
Comment from Hotel Management
Aug 4, 2017 by S, Hotel Management
Thank you Andy for staying with us. We are happy you enjoyed your stay and look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

You won't be dissapointed

Posted Jul 29, 2017
Clean, bed is SUPER comfortable and my wife is very picky about that! Good restaurant and snack place near the casino.
Comment from Hotel Management
Aug 4, 2017 by S, Hotel Management
Thank you so much for taking the time to review us and we look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Brunswick, Canada

Always a great place to stay.

Posted Jul 24, 2017
Pros: Clean rooms, connected to the casino by a hallway. They have the most friendly and helpful staff in Maine. It was easy for my wife to get to the malls
Cons: I can't think of anything.
Our room was ready when we arrived at 3:30PM. When we got to the room we found that we had been upgraded to a river view. We hadn't asked for an upgrade, they just did it. I was a nice surprise. The room was very clean and has a coffee maker with coffee. There aren't very many casino hotels offering free in room coffee. The rooms are well priced. Shopping is only a short drive on the highway. The restaurant and snack bar are both reasonably priced and the food is good. The buffet is only open on the weekends. We stayed there July 16-19. We will stay there again.
Comment from Hotel Management
Jul 26, 2017 by Steven, Hotel Management
Thank you so much for taking the time to write a review. We hope to see you again soon and are so happy that you had a great time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 21, 2017
Nice clean and spacious rooms. Good close by dinning.
Comment from Hotel Management
Aug 4, 2017 by S, Hotel Management
Thank you for staying with us. We really appreciate you taking the time to review us. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nackawic, NB

Posted Jul 20, 2017
Pros: Convenience to interstate, food, casino and overall cleanliness.
Cons: More detail to cleanliness of bathroom.
Location: Gambling and shopping
It was a pleasant experience. There was no mini fridge in the room. I realize the hotel wants you to use their facilities but a mini fridge would have been nice to store your water and snacks.The staff was excellent, very friendly. courteous and helpful. The food was excellent and very reasonable.
Comment from Hotel Management
Jul 21, 2017 by Steven, Hotel Management
Thank you for your review Chuck as we appreciate you taking the time to do so. We look forward to seeing you again and when you make a reservation or upon checking in, you may request a refrigerator. We do not have them in all of the rooms, but we do have them complimentary and a house person will gladly bring one up for you. See you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Fun location for a family get together!

Posted Jul 19, 2017
Fun at the casino, great meal at the 99 Hops Rest., and a fun Country Band for entertainment. All around, a successful weekend!
Comment from Hotel Management
Jul 20, 2017 by Steven, Hotel Management
We are so happy that you had a great time at our property. We look forward to seeing you all again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Dartmouth. NS

One night stay

Posted Jul 19, 2017
Pros: Quite, good location. Parking is underground and plenty of it. Clean large size room. Had a waterside view with large window.
Cons: Wish had a cleaner carpets and had breakfast buffet breakfast included. Did not like the small restaurant that was open for breakfast.
Location: Closed to Bangor Mall about 15 min drive. There is a Tim Horton and MacDonald nearby if you nee to grad a quick Breakfast.
We stayed only one night. Arrived at the hotel around noon. Didn't expect the room to be ready till later but was very pleased to find out that the room is ready. WE were very tired since we drove from Dartmouth Nova Scotia for over 7 hours. The hotel is easy to find and the room is very good size and clean. Beds are comfortable and the bathroom is large and clean. Staff is very friendly. Good location.
Comment from Hotel Management
Jul 20, 2017 by Steven, Hotel Management
Thank you for responding about your recent stay with us. We are glad that we were able to accommodate you at noon arrival. We always strive to do our best. See you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Fun

Posted Jul 12, 2017
Stayed one night on business. It was a fun, different way to be out of town.
Comment from Hotel Management
Jul 13, 2017 by Steven, Hotel Management
Thank you for staying with us. We appreciate your patronage.