Exterior

Reviews of Bangor Suites Airport Hotel

3.5 out of 5
Bangor Suites Airport Hotel
250 Odlin Road, Bangor, ME

Reviews

6.6
Rating 10 - Excellent. 118 out of 485 reviews" "
Rating 8 - Good. 121 out of 485 reviews" "
Rating 6 - Okay. 79 out of 485 reviews" "
Rating 4 - Poor. 79 out of 485 reviews" "
Rating 2 - Terrible. 88 out of 485 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Rebekah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
smells like cigs had mold in the bathroom lots of damage on walls and furniture but staff was friendly
Stayed 1 night in Mar 2024
Response from Management on Mar 28, 2024
First and foremost, we want to extend our heartfelt gratitude for taking the time to leave a review regarding your recent stay with us. Your feedback is incredibly valuable to us, and we appreciate your honesty.We want to sincerely apologize for any inconvenience caused by the poor smell during your stay. Please rest assured that we take your concerns seriously, and we are actively addressing them. We're excited to share that our property has recently come under new ownership, and we're fully committed to making significant improvements to enhance our guests' experience.In the coming months, we'll be undergoing renovations to improve various aspects of our location, including addressing any issues related to unpleasant odors. Our goal is to create a more comfortable and enjoyable environment for all our guests, and your feedback helps guide us in this endeavor.

8/10 Good

Jennifer

Traveled with partner
Great for short stay before airport. Staff were fantastic. Nice to have coffee and water available.
Stayed 1 night in Mar 2024
Response from Management on Mar 26, 2024
Thank you so much for taking the time to share your positive feedback regarding your recent stay at our hotel. Your kind words mean a lot to us and serve as a source of motivation for our entire team.We're delighted to hear that you enjoyed your experience with us. Providing exceptional service and ensuring our guests feel comfortable and satisfied is always our top priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.Your review not only brightened our day but also has a significant impact on our hotel. Positive feedback like yours not only boosts team morale but also helps prospective guests make informed decisions when choosing accommodations. Your endorsement reaffirms our commitment to delivering outstanding hospitality and encourages us to strive for excellence every day.Once again, thank you for choosing to stay with us and for sharing your positive experience. We sincerely hope to have the pleasure of welcoming you back for another memorable stay in the near future.

4/10 Poor

Krista

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was terrible. It smelled bad, the bed was terrible. The poor guy at the reception was struggling with no support.
Stayed 1 night in Mar 2024
Response from Management on Mar 23, 2024
We're deeply sorry to hear about your disappointing experience during your recent stay. Your feedback regarding the room conditions and the challenges faced by our reception staff is truly concerning. Rest assured, we're taking immediate steps to address these issues internally. Your comfort is our priority, and we would appreciate the opportunity to make things right for you. Please consider giving us another chance, and we'll ensure a much-improved experience during your next visit.

2/10 Terrible

Amber

Stayed 1 night in Mar 2024
Response from Management on Mar 23, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and regret that your experience did not meet your expectations. If there are any specific concerns you'd like to address or if there's anything we can do to improve, please don't hesitate to reach out to us directly. We value your input and hope to have the opportunity to better serve you in the future.

2/10 Terrible

Ashley, MONTAGUE

Disliked: Cleanliness, property conditions & facilities
Smelt like cigarettes l. Pool down
Stayed 1 night in Mar 2024
Response from Management on Mar 19, 2024
We want to express our sincere gratitude for sharing your feedback following your recent stay. We greatly value your comments and are pleased to hear that you enjoyed your overall experience with us. We deeply apologize for any inconvenience caused by the temporary closure of our pool during your visit. We understand the disappointment this may have caused, and we assure you that we are working diligently to resolve this issue promptly. Regarding your observation about the smoke odor, we apologize for any discomfort it may have caused. Despite maintaining a strict non-smoking policy, there are occasions when guests may attempt to smoke indoors by cracking a window. We appreciate your understanding and hope to have the opportunity to welcome you back in the future to provide you with a more satisfactory experience.

4/10 Poor

Adam

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pillows were the worse ever. The pool was closed. The place is generally not very clean in the hallways and other general areas but the room seemed okay. The toilet has no elongated bowl. The whole place could use a renovation honestly. The vending machine ate my money and front desk claimed they couldnt do anything about it. I have another booking for here and im prob canceling it.
Stayed 1 night in Mar 2024
Response from Management on Mar 19, 2024
Thank you for taking the time to leave a review following your recent stay. Your feedback is greatly appreciated. We sincerely apologize for any inconvenience you may have experienced during your visit.We would also like to take this opportunity to inform you that we have recently come under new ownership. As part of our commitment to enhancing guest experiences, we have exciting plans to begin renovations later this year. These renovations will aim to improve various aspects of our property to ensure that future stays are even more enjoyable for our guests.Once again, thank you for your review and for choosing to stay with us. We hope to welcome you back in the future to experience our upgraded facilities.

8/10 Good

Jean Marie K

Traveled with family and small children, Traveled with family
Liked: Staff & service
Need renovation and alot of update
Stayed 2 nights in Mar 2024
Response from Management on Mar 19, 2024
Thank you for taking the time to leave a review following your recent stay. Your feedback is greatly appreciated. We sincerely apologize for any inconvenience you may have experienced during your visit.We would also like to take this opportunity to inform you that we have recently come under new ownership. As part of our commitment to enhancing guest experiences, we have exciting plans to begin renovations later this year. These renovations will aim to improve various aspects of our property to ensure that future stays are even more enjoyable for our guests.Once again, thank you for your review and for choosing to stay with us. We hope to welcome you back in the future to experience our upgraded facilities.

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was nervous after reading some of the negative reviews, but ended up quite happy with our stay. Rooms are older but was well kept. Any shortcomings of the property were made up for by some of the friendliest staff I have ever seen in a hotel. We will definitely stay here again!
Response from Management on Mar 19, 2024
Thank you so much for taking the time to leave us such a glowing 5 out of 5 review! Your feedback means the world to us and serves as a testament to the quality of service we strive to provide at our hotel.Receiving a perfect score from a valued guest like yourself is incredibly valuable to us. It not only reaffirms our dedication to delivering exceptional experiences but also serves as motivation for our entire team to continue exceeding expectations.Your satisfaction is our top priority, and we are thrilled to have met your expectations during your recent stay with us. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know.

4/10 Poor

Jordan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute worst hotel I've ever stayed at in my life. The rooms, hallways, and pretty much everywhere smelled awful. The rooms were SO dirty and appeared to of not of been cleaned at all (food on the floor, hair in the bathroom, dusty)
Stayed 1 night in Mar 2024
Response from Jess on Mar 11, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you had during your stay. Your comments are deeply concerning to us, as they do not reflect the high standards of cleanliness and comfort that we strive to maintain.Please know that we take your feedback seriously, and we will be conducting a thorough investigation into the issues you mentioned regarding cleanliness and odor. Rest assured, corrective measures will be implemented to prevent any recurrence of such issues in the future.We understand the importance of a clean and pleasant environment for our guests, and we regret that we fell short of meeting your expectations in this regard. Your feedback serves as a valuable opportunity for us to improve, and we genuinely appreciate your honesty.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly front desk staff. Breakfast was great. Room was clean and beds were comfortable.
Stayed 1 night in Mar 2024
Response from Management on Mar 19, 2024
Thank you so much for taking the time to leave us such a glowing 5 out of 5 review! Your feedback means the world to us and serves as a testament to the quality of service we strive to provide at our hotel.Receiving a perfect score from a valued guest like yourself is incredibly valuable to us. It not only reaffirms our dedication to delivering exceptional experiences but also serves as motivation for our entire team to continue exceeding expectations.Your satisfaction is our top priority, and we are thrilled to have met your expectations during your recent stay with us. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know.

6/10 Okay

Tracey

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were excellent and very accommodating however facilities were old, deadbolt to our room didn’t lock and carpets were terribly dirty.
Stayed 1 night in Mar 2024
Response from Jess on Mar 11, 2024
Thank you for your review. We appreciate your kind words about our staff.We apologize for the issues you experienced with our facilities, including the deadbolt and dirty carpets. Your feedback is invaluable, and we're addressing these concerns promptly to ensure a better experience for our guests.We value your patronage and hope to welcome you back for an improved stay.

6/10 Okay

Adam

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Cleanliness and stocking the room would go a long way in improving the experience. The staff at the desk is great very inviting and polite. The room had no soap or shampoo.
Stayed 1 night in Mar 2024
Response from Jess on Mar 11, 2024
Thank you for your feedback. We're glad you had a positive experience with our front desk staff.We apologize for the lapses in cleanliness and the absence of room amenities during your stay. Your comments have been shared with our housekeeping team for immediate improvement.We appreciate your insights and hope for the chance to provide you with a better stay in the future.

6/10 Okay

Patti

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful! Worked with what they had. The bed was comfortable . There wasn’t any food to offer us. Said breakfast was included in our price but we had to leave at 4 am so not available. Room smelled disgusting, the sink drain dripped onto the carpet. It was dark and dingy . Smell of weed was heavy. Lady friends hanging out in the entrance way . Won’t stay again!
Stayed 1 night in Mar 2024
Response from Management on Mar 19, 2024
Thank you for taking the time to leave a review following your recent stay. Your feedback is greatly appreciated. We sincerely apologize for any inconvenience you may have experienced during your visit.We would also like to take this opportunity to inform you that we have recently come under new ownership. As part of our commitment to enhancing guest experiences, we have exciting plans to begin renovations later this year. These renovations will aim to improve various aspects of our property to ensure that future stays are even more enjoyable for our guests.Once again, thank you for your review and for choosing to stay with us. We hope to welcome you back in the future to experience our upgraded facilities.

6/10 Okay

Kelly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property has gone down hill in the past years. There are some things that need to be changed and updated
Stayed 1 night in Mar 2024
Response from Management on Mar 9, 2024
Thank you very much for taking the time to leave us a review. We truly appreciate your feedback.We wanted to share some exciting news with you. Our establishment has recently come under new ownership, and as part of our commitment to providing exceptional experiences to our guests, we anticipate renovations beginning in the next month. These renovations will enhance our facilities and amenities, ensuring an even more enjoyable stay for our valued guests like yourself.Once again, thank you for your review, and we look forward to welcoming you back soon to experience our updated accommodations.

8/10 Good

Jennifer

Traveled with partner
Front desk staff were great, friendly and helpful. Room clean and everything fresh. Not much around but perfect for a short stay before going to airport.
Stayed 1 night in Mar 2024
Response from Management on Mar 8, 2024
Thank you so much for taking the time to share your review! We are thrilled to hear that you enjoyed your experience with us. Your kind words mean a lot to our team, and we are delighted to have had the opportunity to host you.

8/10 Good

Tammy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly. Disappointed pool wasnt open
Stayed 2 nights in Mar 2024
Response from Management on Mar 7, 2024
Thank you very much for taking the time to leave a review! Your feedback is incredibly valuable to us as it helps us understand what we're doing well and where we can improve. Knowing that you took the time to share your experience means a lot to our team.We sincerely apologize for any inconvenience caused by the pool being down for maintenance during your stay. We understand how important it is for our guests to have access to all of our amenities, and we're sorry for any disappointment this may have caused

6/10 Okay

Doris

Traveled with family
Disliked: Amenities, property conditions & facilities
It was fairly quiet, but the property was a little run down and dated. Our room wasn’t cleaned for our second night and when we asked for towels the front desk appeared a little disgruntled.
Stayed 2 nights in Feb 2024
Response from Jess on Feb 28, 2024
We apologize for any inconvenience caused by our hotel's current condition. We are actively renovating to enhance your experience.Please note, we clean rooms only upon request to respect your privacy. We're sorry if our front desk staff didn't meet expectations. Your feedback is valuable, and we'll address this promptly.

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Feb 27, 2024
James,I hope this message finds you well. I wanted to reach out regarding the recent review you left for our establishment. Firstly, I want to express our gratitude for taking the time to provide feedback. We genuinely value all feedback as it helps us improve our services and ensure a better experience for all our guests.Upon reviewing our records, it appears that there might have been some confusion regarding your visit. Our system indicates that there was no record of your check-in on February 24th, and there was no charge processed on your card for that date.We understand that there may have been circumstances beyond your control, or there might have been a misunderstanding. Nonetheless, we would greatly appreciate the opportunity to understand your experience better and address any concerns you might have.If you could spare a moment to provide additional details about your intended visit or any issues you encountered, it would be immensely helpful for us to rectify any shortcomings and ensure a more positive experience in the future.

4/10 Poor

ANdre

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel because of the pool. When we got here it was completely drained and being worked on. Let’s just say I had a very disappointed 3 year old. Our room was not the cleanest. Bathroom had a film on the floor, had to clean that. Bed frames were dirty. If we didn’t already check in and carry all our stuff in, I would have asked for a refund.
Stayed 1 night in Feb 2024
Response from Management on Feb 19, 2024
We want to extend our heartfelt apologies for any inconvenience you experienced during your recent stay with us. Your comfort and satisfaction are our top priorities, and we regret any shortcomings you encountered.As we navigate through a transitional phase and train new members of our team, we understand that there may have been lapses in our service. Additionally, we're currently enhancing our facilities, which unfortunately includes the temporary closure of our pool for maintenance.To express our sincerest apologies and gratitude for your understanding, we would like to extend an invitation for another stay with us, upon the completion of the pool maintenance. Should you choose to stay again, the price you paid for your last visit will be credited towards your next stay.We are committed to surpassing your expectations and providing you with an exceptional experience from start to finish. Once again, we apologize for any inconvenience and thank you for your patience and understanding.Should you have any further feedback or requests, please do not hesitate to contact us. We eagerly await the opportunity to welcome you back and make your next stay a great one.Warm regards,

8/10 Good

LUCERO

Liked: Staff & service, property conditions & facilities
All the StaFF at front desk is INCREDIBLY NICE! They are all doing their best. The only thing I can say that, if you want your room cleaned, you need to let them know in advance. It seems its a practice they do since Covid. Also, they ran out of toilet paper, but the staff figured it out, got it from an empty room and gave it to me. Front desk staff really makes a difference. We will definitively stay again.
Response from Jess on Feb 14, 2024
We are happy to hear you enjoyed your stay and that you will be returning!!

4/10 Poor

Angela

Stayed 1 night in Feb 2024
Response from Management on Mar 23, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and regret that your experience did not meet your expectations. If there are any specific concerns you'd like to address or if there's anything we can do to improve, please don't hesitate to reach out to us directly. We value your input and hope to have the opportunity to better serve you in the future.

8/10 Good

PAUL, South Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. I did lose power here the night I stayed, had the power back after coming back from an evening of great food and friends. Overall, was convenient and with many options for food/drinks.
Stayed 1 night in Jan 2024
Response from Jess on Jan 23, 2024
So happy to hear that you overall enjoyed your stay! we hope to see you again in the future!

10/10 Excellent

Karen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been here twice in the last week. Rooms were clean and comfortable. Yet it was the desk clerk Zac that had us coming back. He is exceedingly kind, helpful, considerate and just plain fun. And he bakes wicked good cookies.
Stayed 1 night in Jan 2024
Response from Management on Jan 20, 2024
Hi Karen,I wanted to take a moment to express my sincere gratitude for the fantastic review you left. Your kind words truly brightened our day, and we are thrilled to hear that you had a positive experience.Customer feedback is invaluable to us, and knowing that we could contribute to your satisfaction is incredibly rewarding. Your support means a lot to our team.We genuinely hope to have the pleasure of hosting you again in the future. Our commitment is to continue providing excellent service, and we look forward to the opportunity to welcome you back.Once again, thank you for choosing us, and please don't hesitate to reach out if you have any further feedback or if there's anything else we can assist you with.Warm regards,

4/10 Poor

Thomas, Halifax

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jess on Jan 15, 2024
I apologize for any inconvenience during your recent stay. Your feedback is valuable, and we're taking steps to address the issues. We appreciate your understanding and hope to welcome you back for an improved experience.

10/10 Excellent

chris

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel
Stayed 1 night in Jan 2024
Response from Jess on Jan 15, 2024
We're delighted to hear you had a great stay! Your kind words mean a lot to us. If you have any specific highlights or suggestions, we'd love to know. Looking forward to welcoming you back soon!

10/10 Excellent

Timothy

Stayed 2 nights in Dec 2023
Response from Management on Feb 2, 2024
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed your experience with us. Your feedback is incredibly valuable, and it means a lot to our team.We're delighted that you had a positive stay, and we look forward to welcoming you back in the future. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share. We're always striving to provide the best possible service for our guests.Once again, thank you for choosing us, and we hope to have the pleasure of hosting you again soon.Best regards,

4/10 Poor

Andrew

Stayed 1 night in Dec 2023
Response from Jess on Jan 23, 2024
I sincerely apologize if your stay did not meet your expectations. Your satisfaction is important to us, and we regret any inconvenience or disappointment you may have experienced. Please share any specific concerns or feedback you have, so we can address them promptly and make improvements.Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to better serve you in the future.

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
perfectly fine
Stayed 2 nights in Oct 2023
Response from Jess on Jan 4, 2024
HAPPY TO HEAR YOU ENJOYED YOUR STAY

6/10 Okay

Alfred Ryan

Traveled with family
Disliked: Cleanliness
Average
Stayed 2 nights in Dec 2023
Response from Jess on Jan 4, 2024
We are in the process of renovating, we appreciate your patience.

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good experience
A very good establishment. Very friendly and welcoming front desk employee. I had no problems except 1, kids running around in the hallway at 10pm.
Stayed 1 night in Dec 2023
Response from Jess on Dec 29, 2023
we are very please to see you enjoyed your stay. We sincerely apologize for the child running around.

6/10 Okay

Venessa

Stayed 1 night in Dec 2023
Response from Jess on Jan 4, 2024
We apologize for your stay not being as you would have liked. we are undergoing renovations, and we hope that you will give us another chance in the future.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good we didn’t want to leave! The pool is heated so that was great! And the room was comy
Stayed 1 night in Dec 2023
Response from Jess on Dec 29, 2023
Happy to hear that you enjoyed your experience with us. we hope to see you again in the future!

2/10 Terrible

Brian

Stayed 1 night in Dec 2023
Response from Jess on Jan 15, 2024
I apologize for any inconvenience during your recent stay. Your feedback is valuable, and we're taking steps to address the issues. We appreciate your understanding and hope to welcome you back for an improved experience.

4/10 Poor

Alison

Traveled with partner
Liked: Staff & service
The room was average, they had been without power when we arrived but were able to get us in a room right away. Staff was good. Parking lot was very dark as was the outside of the building. Very hard to find but this may have been due to power putages. There was a barking dog across the hall from us. We finally got up and left at 4 am as it was keeping us awake. I can't comment on breakfast as it didn't start until 7 am.
Stayed 1 night in Dec 2023
Response from Jess on Dec 29, 2023
We do apologize for you having to checkout early due to the barking. We truly hope you give us another chance in the future!

4/10 Poor

Jignashaben

Traveled with family
Disliked: Amenities
Worst experience ever, no management with anything
Stayed 1 night in Dec 2023
Response from Jess on Jan 4, 2024
We apologize for your stay not being as you would have liked. we are undergoing renovations, and we hope that you will give us another chance in the future.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It's Just Meh.
The hotel was sub-par in almost every way. The room was not well-cleaned (dirty and stained carpet, gross tub, etc.), the toilet was very wobbly and knocked against the wall, and the cable wasn't working. The room smelled like gross air freshener meant to cover up an unsavory stink.
Stayed 1 night in Dec 2023
Response from Jess on Jan 4, 2024
We apologize for your stay not being as you would have liked. we are undergoing renovations, and we hope that you will give us another chance in the future.

2/10 Terrible

Tonya

Traveled with family
Disliked: Amenities, property conditions & facilities
Overbooked, understaffed, rude employees.
Stayed 1 night in Dec 2023
Response from Jess on Jan 4, 2024
We apologize for your stay not being as you would have liked. we are undergoing renovations, and we hope that you will give us another chance in the future.

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jess on Jan 4, 2024
We apologize for your stay not being as you would have liked. we are undergoing renovations, and we hope that you will give us another chance in the future.

2/10 Terrible

Charity

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned trash beside bed and behind dressers. Dust everywhere hair on sink and tub
Stayed 1 night in Dec 2023
Response from Jess on Jan 4, 2024
We apologize for your stay not being as you would have liked. we are undergoing renovations, and we hope that you will give us another chance in the future.

10/10 Excellent

Dana

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Decent rooms and food
Stayed 1 night in Dec 2023
Response from Jess on Jan 4, 2024
Happy to hear that you enjoyed your stay. We hope to see you again in the future!

2/10 Terrible

Kymberli

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Our bathroom had hair in the tub from the previous owners people and the swimming pool was so cold you couldn’t even get in it.
Stayed 1 night in Dec 2023
Response from Patrick on Dec 18, 2023
We apologize for your exsperience, and hope you concider staying with us again. We are currantly doing renovations at the hotel. If you do stay with us again and your room isn''t up to par with cleanliness please let a staff member know, and we will make sure everything is up to our and your standards. Again we do apologize and hope you do concider staying with us again.

8/10 Good

Teresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the hotel was convenient for my needs. I did not like the heating system. It was very dry and I couldn't seem to get a consistent temperature so I would wake up hot.
Stayed 1 night in Dec 2023
Response from Jess on Dec 12, 2023
We apologize for the temperature issues! We surely hope you decide to book with us in the future!

6/10 Okay

Earl

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Jess on Jan 4, 2024
We apologize for your stay not being as you would have liked. we are undergoing renovations, and we hope that you will give us another chance in the future.

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable rates for that time of year.
Response from Jess on Feb 14, 2024
Happy to hear!!

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jess on Dec 6, 2023
So happy to hear that you enjoyed your stay!

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel.
I really don't have to many things bad to say. I thought the room was completely clean, no hair in tub clean, but when I ran water in tub here comes a long hair and other small debris from under the shower curtain.. The fan in the bathroom wasn't working right. Everyone there was very friendly and very helpful. Lots of choices for breakfast. Loved that you save people money by offering such breakfast choices.
Stayed 2 nights in Dec 2023
Response from Jess on Dec 6, 2023
We sincerely apologize for the shower. We are pleased that aside from the you enjoyed your stay!

2/10 Terrible

Brandy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jess on Jan 4, 2024
We apologize for your stay not being as you would have liked. we are undergoing renovations, and we hope that you will give us another chance in the future.

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when we are in maine
Stayed 1 night in Nov 2023
Response from Jess on Nov 29, 2023
Happy to hear!! We look forward to seeing you in the future!

8/10 Good

Michael

Stayed 2 nights in Nov 2023
Response from Jess on Jan 4, 2024
Happy to hear that you enjoyed your stay. we hope to see you again in the future.

8/10 Good

Sarina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jess on Nov 22, 2023
We are thrilled to hear that for the most part you enjoyed your stay. We hope to see you in the future!