Ratings based on 324 Verified Reviews

3.2 out of 5
58% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 17, 2018
Comment from Hotel Management
Jun 21, 2018 by bhavesh, Hotel Management
Thank you
1 out of 5
by A verified traveler

Posted Jun 12, 2018
everything in area was booked due to lavender festival and softball games so we had no choice. dirty hotel rooms , linens still smell dirty after being changed and management staff knows nothing about customer service. im surprised wyndham would put their name behind this dump. do yourself a favor and pay the extra for Hampton or holiday.
Comment from Hotel Management
Jun 21, 2018 by bhavesh, Hotel Management
Thank you
2 out of 5
by A verified traveler

go here if you have no other choice

Posted Jun 5, 2018
I stayed at this hotel during Coachella. When I got to the hotel to check-in the receptionist guy told me they did not have my room available yet, even though it was after the check-in time. He blamed the Coachella people who came right after 10am to check-in. He was very rude and should be happy that the hotel has some business thanks to Coachella. The room was up to the regular Days Inn standard. Nothing special. Not all that clean. It is outrageous they are able to charge $150 per night at this hotel because of the high demand during Coachella. I'd recommend the hotel to hire nicer staff and have the rooms available after the designated check-in time.
Comment from Hotel Management
Jun 7, 2018 by bhavesh, Hotel Management
Thank you
3 out of 5
by A verified traveler

Posted Jun 2, 2018
GREAT Deal with Expedia.Owner could brush up on his hospitality manners.
Comment from Hotel Management
Jun 7, 2018 by bhavesh, Hotel Management
Thank you
2 out of 5
by A verified traveler

not a good experience

Posted May 24, 2018
no hot water for hours. management was not very friendly.
Comment from Hotel Management
May 28, 2018 by bhavesh, Hotel Management
Thank you
3 out of 5
by A verified traveler

Posted May 16, 2018
Im giving a decent review since the staff was super helpful. We were told (by an Expedia rep) that this hotel was pet friendly. When we arrived the gentleman at the desk told us that check in isnt until 2pm but he found a room that was ready and would let us check in early. I mentioned our cat and he informed us that it is DOG FRIENDLY ONLY. Seeing that we were distraught he did everything he could including speaking with his manager to see if he would make an exception just for the night (they wouldnt and informing us of PetCo's pet hotel or the pet boarding facility nearby. The parking lot is small and there is only one entrance so if you have a large moving truck or are towing a trailer its not ideal. There is no where to park nearby and the gal from the Starbucks next door told us that its not a good area if you have anything out in the open (like the motorcycle we had on our trailer).
Comment from Hotel Management
May 21, 2018 by bhavesh, Hotel Management
Thank you
1 out of 5
by A verified traveler

Posted May 9, 2018
I left early due to failure to accommodate in violation of ADA Title III and California UNRUH, and room not habitable.
Comment from Hotel Management
May 15, 2018 by bhavesh, Hotel Management
Thank you
4 out of 5
by A verified traveler

Posted May 7, 2018
Comment from Hotel Management
May 7, 2018 by bhavesh, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Easy check in, friendly staff

Posted May 1, 2018
Pros: Easy access on and off highway
Cons: continental breakfast could have been better. Fresh waffles, boiled eggs, etc.
Staff was friendly. Hotel is a little outdated, but we found it to be clean. Its easy access on and off I10 Highway and is not noisy. Our room had a refrigerator and microwave. We didn't request this so I'm not sure if all rooms come with this, but it was a nice surprise. Continental breakfast consists of eggo waffles, yogurt, English muffins and 2 kinds of cold serial. Not the greatest of variety, but it was free, so we couldn't complain much. Starbucks right next door and Mcdonalds a couple hundred yards away.
Comment from Hotel Management
May 1, 2018 by bhavesh, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for trip to outlet mall

Posted Apr 30, 2018
I was happy to find a reasonably priced hotel near the outlets - we wanted to spend our money shopping, not sleeping! Good place at a nice price.
Comment from Hotel Management
May 1, 2018 by bhavesh, Hotel Management
Thank you