Ratings based on 539 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Comfortable bed

Posted Apr 28, 2016
The bed was more comfortable than the one I have at him.
3 out of 5
by A verified traveler from Sacramento, CA

Does not meet my standards

Posted Apr 4, 2016
I travel since more than 20 years and spend a lot of time in hotels. I selected the Hampton Inn in Banning because I stayed there before and was pleased with it. This time was a little different. The weather was unusual cold at night and I turned on the heat. Big mistake. The smell of burning dust was so nasty that I had to open the window. So now I am in a cold, nasty smelling room for the evening. It seems that the heater unit does not get cleaned as part of maintenance. The office chair kept sinking down to the bottom because of the defective hydraulic as soon as I would sit in it. This all happened later at night, so I did not notify the front desk that evening. I reported it to the front desk person during checkout. It became necessary to spent another night in Banning. I returned to the Hampton Inn and asked for a discount to kind of compensate me for this problems. The person at the front desk offered me a rate higher than what I paid the night before. That is the reason why I rated that hotel low. Mistakes happen. It is the way how a problem like this this is being handled. In this case hotel management did not show any interest or care. I will not stay there again. I stayed in many Hampton Inns or Hilton's. The one in Banning is not on my list anymore.
5 out of 5
by A verified traveler from California

Nice clean hotel

Posted Mar 15, 2016
I wad very happy with my stay, the room was clean and comfortable. The hotel staff were friendly and helpful
4 out of 5
by A verified traveler

Comfortable

Posted Mar 4, 2016
Came here for a night. Easy booking and clean comfortable rooms . Well be back.
4 out of 5
by Yan

Posted Jan 29, 2016 on Hotels
很好的入住体验,都很满意。就是在酒店忘了一个洗面奶,有的郁闷
5 out of 5
by Norma from Los Angeles

Shopping trip

Posted Jan 10, 2016 on Hotels
We went blackfriday to do some shopping and hit a casino. I had my girls and felt safe. It was nice, clean and I would stay there again
5 out of 5
by alejandra from Culiacan

Posted Jan 8, 2016 on Hotels
Muy bieen todo
5 out of 5
by Mohammad from San Jose, CA

Nice, clean, and comfortable hotel ...

Posted Jan 5, 2016 on Hotels
Very nice, clean, and comfortable hotel. Tasty breakfast with quite some good section of food. High quality dining area. Good exercise facility. Overall very nicely managed facility.
5 out of 5
by Cristian

Posted Jan 4, 2016 on Hotels
Muy agusto
5 out of 5
by GARY

This traveler left a rating score only Posted Jan 3, 2016 on Hotels