Interior entrance

Reviews of Hotel Elitsa

3 out of 5
Hotel Elitsa
12 Gotse Delchev Str., Bansko

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 29 reviews" "
Rating 8 - Good. 11 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Gregory, Northwood

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

10/10 Excellent

emmy, uk

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing breakfast, convenient minibus transport, clean rooms, comfortable beds, very warm and cozy, modern bathrooms, quaint area close to a beautiful church, not a far walk from the gondolas
Stayed 4 nights in Feb 2020
Response from Hotel Elitsa on Feb 9, 2020
thank you for your good feedback! We will be glad to be our guests again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Hotel Elitsa on May 14, 2019
Thank you for the great review. I hope you choose us again.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Convenient and inexpensive
There are more luxurious hotels closer to ski lift but for accomodation only really this was fine
Stayed 7 nights in Mar 2018

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exelent staff, very olesent, rooms are avariga size but clean and have table in case for working (laptop or other bussiness urgent needs ).. good hotel

8/10 Good

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities
3 star hotel
Just what we expected . Solid 3 star hotel. Very friendly staff , relatively small rooms perfectly heated . Food above expectations . Good location , practically in the middle of the main and only street in Bansko , a few steps from the center. About 20 min walk from the ski gondola . Very fine for the price you pay.

8/10 Good

Ellen, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy
This is a very pleasant hotel. The only bad points are the poor wifi and having to hand your key in every time we went out.. Very handy for the old town. Only 10 or 15 mins walk to the ski lift ..

10/10 Excellent

Steve D, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and well run hotel with very friendly staff
This is an excellent place to stay in Bansko. Just away from the crassness of the new town; just on the edge of the atmospheric old town. Very clean and stylishly decorated. Very large rooms. Best of all though the staff were amazingly friendly and accommodating. Arrived back from an excursion too late for breakfast - not a worry they just got it for us. And when my travelling companion broke his collar bone in a fall the lady of the household (it is truly a family run hotel) dropped everything to take us to hospital and swept us through the somewhat archaic Bulgarian health system. Amazingly cheap price for all of this and a really excellent place to stay! Recommended!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reasonable price for location and quality
The hotel is a 3 min walk to the historic city center and about a 15 min walk to the lift. The room was spacious but simple. The family that owns the hotel was very helpful.

6/10 Okay

ski traveler, Gianis.V

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poorly heated rooms
The rooms were poorly heated by a small old air condition that couldn't heat the room properly. Other than that the hotel was okay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Elitsa, Bansko
Excellent value

10/10 Excellent

simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione
Ottima posizione a 2 passi dal centro....staff molto cordiale e disponibile...camera confortevole...colazione discreta...parcheggio gratuito nelle vie adiacenti oppure a pagamento in alcuni orari di fronte alla struttura ....albergo consigliato...nessun problema
Stayed 1 night in Aug 2023

10/10 Excellent

Ivan Gueorguiev

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen pequeño hotel en Bansko
Todo perfecto : persona, habitación, tranquilidad, comidas etc. Solo transporte de ski era limitado por no tener muchos clientes (solo 1 por la mañana y 1 por la tarde)
Stayed 6 nights in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Demi-pension agréable, hôtel standard
Demi pension pratique et agréable. Chambre avec baignoire balneo qui mériterait un peu de réparation et de finition. Difficulté pour avoir de l'eau chaude (il fallait finalement laisser couler plus de 10 minutes et communiquer avec le personnel de l'hôtel en anglais.) Parking pratique. Cheminée non fonctionnel. Au final un hôtel avec une impression correcte mais moyenne
Stayed 4 nights in Feb 2021

8/10 Good

Per-Åke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2020

2/10 Terrible

Giannoula

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ΑΠΕΣΙΑ ΜΕ ΜΙΑ ΛΕΞΗ
Stayed 1 night in Jan 2020

8/10 Good

ASPASIA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion!
Check in rapido en especial porque llegamos tarde en la noche. Parking en un terreno cerrado del hotel porque afuera cobran. Cuarto amplio, comodo y limpio con vista a la calle en donde corre en medio un rio. Lugar tranquilo. Tiene aire acondicionado. Desayuno suficiente, muy simple a escoger de una carta. En general buen servicio. Muy centrico.
Stayed 1 night in Jul 2019

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARFAIT
Accueil charmant. Jolie chambre avec vue sur la montagne .Petit dejeuner et diner parfaits . Hotel en plein centre ville avec parking privé. Sauna et hammam .
Stayed 1 night in Jun 2019
Response from Thanks for the good reviews. We will be glad to be on Jun 25, 2019
Thanks for the good reviews. We will be glad to be our guest again

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Stauros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ήταν πολύ καλα αλλά δυστυχώς δεν λειτουργούσε το τζακούζι !!! Και ο λόγος που το κλείσαμε ήταν αυτός !!!! Στην ίδια τιμή μπορούσαμε να είχαμε άλλο spa hotel με πισίνα
Stayed 2 nights in Oct 2017

8/10 Good

Henrik

Liked: Room comfort
Bra läge och mycket prisvärt.
Mycket prisvärt rum man får defentivt valuta för pengarna. Vissa i personalen är mycket hjälpsamma andra lite mindre.

4/10 Poor

LEONIDAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
хорошее место
отель очень понравился, хорошее обслуживание и очень хороший повар!