Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
4.3 Room cleanliness
4.7 Service & staff
3.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

3 star hotel

Posted Feb 6, 2016
Just what we expected . Solid 3 star hotel. Very friendly staff , relatively small rooms perfectly heated . Food above expectations . Good location , practically in the middle of the main and only street in Bansko , a few steps from the center. About 20 min walk from the ski gondola . Very fine for the price you pay.
5 out of 5
by A verified traveler from London

Lovely and well run hotel with very friendly staff

Posted Jun 7, 2015
This is an excellent place to stay in Bansko. Just away from the crassness of the new town; just on the edge of the atmospheric old town. Very clean and stylishly decorated. Very large rooms. Best of all though the staff were amazingly friendly and accommodating. Arrived back from an excursion too late for breakfast - not a worry they just got it for us. And when my travelling companion broke his collar bone in a fall the lady of the household (it is truly a family run hotel) dropped everything to take us to hospital and swept us through the somewhat archaic Bulgarian health system. Amazingly cheap price for all of this and a really excellent place to stay! Recommended!
3 out of 5
by A verified traveler from Gianis.V

Poorly heated rooms

Posted Feb 19, 2015
The rooms were poorly heated by a small old air condition that couldn't heat the room properly. Other than that the hotel was okay.