Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Pleasantly surprised!

Posted Jun 18, 2015
Pros: Rooms, service, breakfast.
Booked 1 night stay first part of June and picked the hotel because they looked like the spa services was a good price. The hotel is surrounded by beautiful mountains and is close to the ski resort. It is about a mile from the central part of town, which made for a nice walk. We wish we noticed that they had a bike rental since we were limited on time and would have been able to see more during our short stay. The staff were extremely helpful and were very attentive. Hotel rooms were spacious and very comfortable. We had a balcony that looked out on the backside of the hotel. Sadly Bansko is over built with unfinished hotels and Premier has a few around them, but it's still beautiful. Most places don't open until end of June, first part of July, but we found some amazing restaurants and shops filled with great art and gifts. The continental breakfast was very nice and wish we had time to try the restaurant in the hotel. The spa service was really nice and worth every penny. Just wish the steam room was working better.
Comment from Hotel Management
Jun 22, 2015 by Manager, Hotel Management
Dear Sir/Madame, Thank you for choosing Premier Luxury Mountain Resort 5* in Bansko. We are so happy that we met your expectations and we made your stay enjoyable and unforgettable. We highly appreciated your precious time to post your overall feedback, it is very important for us. We are looking forward to see back soon even winter or summer, Bansko is ideal for All year seasons. Kindly Regards,
4 out of 5
Recommended
for Families
by HALIL from İSTANBUL

BANSKO

Posted Feb 3, 2015 on Hotels
ODALAR GENİŞ VE KULLANIŞLI, KAHVALTIDA ÇEŞİT OLDUKÇA İYİ, SERVİS TEMİZ VE HIZLIYDI. HOTEL GENEL BAKIŞ VE HİZMET KALİTESİYLE İLGİLİ HER ŞEY ÇOK GÜZEL ANCAK KAYAK MERAKLILARI İÇİN BÖLGEDEKİ İKİ HOTEL HARİÇ DİĞERLERİ GİBİ GONDOL OLARAKBİLİNEN BÖLGEYE BİRAZ UZAK ONUN İÇİNDE ZATEN SERVİSLERİ VAR. ODA ISITMASININ KİŞİSELLEŞTİRİLMİŞ OLMASI ÇOK GÜZEL, İSTEDİĞİNİZ ISIYI KENDİNİZ TERCİH EDEBİLİYORSUNUZ VE İŞE YARIYOR. AYRICA DİĞER ODALARI GÖRMEDİM AMA ODAMIZDA KULLANIŞLI BİR MUTFAK DA VARDI. ( ELEKTRİKLİ OCAK, LAVABO, V.S.)
Comment from Hotel Management
Aug 17, 2015 by Manager, Hotel Management
Dear Halil, thank you for visiting Premier in Bansko and thank you for your nice review. We are very pleased to hear that you enjoyed the room and all the hotel services. We are looking forward to accommodating you in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sofia

Sehr sauber. Das Personal ist hilfsbereit.

Posted Dec 24, 2014
Pros: Resaturant, Lobbybar, Frühstück
Cons: Die Heizung ist zu laut
Die Zimmern sind sehr sauber. Das personal ist immer bereit zu helfen. Restaurant und Frühstück sind sehr gut.
Comment from Hotel Management
Aug 17, 2015 by Nick, Hotel Management
Thank you for your review and for choosing our hotel for your holidays. We are glad that you enjoyed the rooms and the breakfast. We really hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by Nick from London

Premier Luxury Mountain Resort is Superb!

Posted Feb 1, 2014
Pros: Friendly staff, helpful, great food, nice rooms
Location: A tiny bit far from the Gondola but the free hotel shuttle compensated for that
Everything was perfect.
Comment from EPC
Aug 17, 2015 by Nick, EPC
Thank you for visiting Premier Luxury Mountain Resort and thank you for your review. We really hope to see you again!
5 out of 5
Recommended
for Everyone
by Dave from U.S.

Excellent hotel

Posted Feb 28, 2013
Pros: Shuttle service, quality of the room, overall hotel staff service.
This was my third time to Bansko, but first time at the Premier - I recommend it without any hesitiation. In sum, the Premier gave us everything we feel is important in a ski resort - great, modern, clean, spacious and immaculately maintained rooms; great spa and services (my wife got her hair and nails done on-site and raved about the quality and low prices); excellent food at the breakfast buffet (we didn't eat dinners at the hotel so can't comment there); really nice bar with great service and pleasant, relaxing decor; instantaneous service on anything you needed - room service, extra pillows, etc.; reliable and frequent shuttle service to the gondola station; flexible late checkout - no messing around, they allow you to stay as long as you want for 10 euros/hour which is very reasonable and helpful. My wife has a keen eye for detail and has high standards - and she loved the Premier, which really says a lot. As for me, the price was low, the service was great and it was an awesome place to come back to every afternoon after a full day of skiing. Thanks for everything.
Comment from Hotel Management
Aug 9, 2015 by Manager, Hotel Management
Dear Sir/madame, Thank you for your full feedback through your stay at Premier Luxury Mountain 5* Resort. It is the best advertising for us comments like that. We respect the guests who are coming here and daily we try for the best. Value for money is our philosophy and to make All of you to feel like your home. I am looking forward to see you very soon for another amazing and splendid winter vacation period. Yours.
5 out of 5
Recommended
by A verified traveler

Posted Dec 28, 2012 on Hotels
Comment from Hotel Management
Aug 17, 2015 by Manager, Hotel Management
Thank you for visiting Premier Luxury Mountain Resort.
Comment from Hotel Management
Aug 17, 2015 by Manager, Hotel Management
Thank you for visiting Premier Luxury Mountain Resort
5 out of 5
Recommended
for Everyone
by Saro from US

Good Choice

Posted Dec 24, 2012
It was a good experience all and all. The only downside was running late on checkout at 12, as we needed and requested extra 30 minutes and they didn't agree!
Comment from Hotel Management
Aug 9, 2015 by Manager, Hotel Management
Dear Sir/Madame, Thank you for choosing Premier Luxury Mountain 5* Resort. We are very happy to know that we met your expectations. Your comment it is very important for us and I would like to apologized for we did not allowed you to stay a bit more, but, unfortunately we are full and we expect the other arrival that day and we have not any solutions. I hope next time to have the chance to meet you personally and to stay extra time as you wish. Warm Regards.
5 out of 5
Recommended
by A verified traveler from Copenhagen

Posted Apr 13, 2012 on Hotels
Comment from Hotel Management
Aug 17, 2015 by Manager, Hotel Management
Thank you for visiting Premier Luxury Mountain Resort.
Comment from Hotel Management
Aug 17, 2015 by Manager, Hotel Management
Thank you for visiting Premier Luxury Mountain Resort