Ratings based on 40 Verified Reviews

4.5 out of 5
83% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Nice hotel with stunning mountain views

Posted Jun 27, 2017
Pros: The music at the pool area.
Cons: There was a loose wire with one of the bed lights, which I forgot to report to reception
Stayed here in June, arrived early hours in the morning and there was a lovely welcome pack in the room of sandwiches, juice, fruit and wine. The room was a good size and bed was very comfortable. Staff were really friendly and helpful with information. Hotel was quiet, which really suited us. Situated beside a woodland area with good walking paths. With being here off season, the town was quiet, with many of the shops and bars close, to the hotel, were closed. Further down the hill to the town centre was busier, with shops, bars and restaurants, very reasonably priced. We hired a car and drove up to the mountains, which we would highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wigan uk

stayed in a few hotels in bansko would recommend

Posted Mar 30, 2017
Pros: Cleanliness,staff,rooms spar area.
Location: Not far from main gondola,good shuttle service alway seems to be bus waiting, 5minute walk to bars restaurants
Greeted by Bellhop who took bags to room,frendly reception staff very friendly spa receptionists, hotel very clean, new bedding and towels everyday, room cleaned everyday, stayed bed and breakfast and was a nice breakfast something for everyone would defiantly return, one of the best hotels in Bansko,
4 out of 5
Recommended
for Everyone
by A verified traveler from Reading, England

Great hotel but it is not a 5 star.

Posted Mar 12, 2017
Location: 10 min walk to town and all shops and restaurants you might need
Great hotel, very friendly and polite staff, room was comfortable and cleanish. Good facilities includes swimming pool, sauna, Jacuzzi etc. Food in restaurant was great. Although hotel was good i would not rate it 5 star, there is nothing luxurious there to rate 5 star
Comment from Hotel Management
Mar 13, 2017 by Maria Arapoglou, Hotel Management
Dear Milan, Thank you for choosing our hotel for your holidays and also for your feedback. We are really happy you enjoyed your stay and we look forward to welcoming you again in the near future!
4 out of 5
by Corey

Posted Mar 9, 2017 on Hotels
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
Dear Corey, Thank you for your visit in Premier. We are really happy you enjoyed your stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

very nice and clean hotel,spa really good

Posted Mar 6, 2017 on Ebookers
happy with everything.nice breakfast,spa,hotel staff very friendly and helpful. very clean,shuttle to the ski lifts every 15'.nice restaurants,spacy rooms.cannot fault it
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, fantastic staffs

Posted Feb 21, 2017
We have had a wonderful time in this hotel. The best thing about our stay was the friendliness of the staff. Nothing was any trouble. They went that extra mile to make our holiday the best it could be. In the morning, the breakfast was not only very tasty but the perfect start to the long skiing days with the staff making sure we had everything we needed. The Spa was really therapeutic and very addictive. The pool, so relaxing after a day out on the slopes. To top it off, the hotel's restaurant,AMVROSIA, had delicious meals to round off the day. We would strongly recommend this hotel to families and groups and intend to return in the near future ourselves.
Comment from Hotel Management
Mar 13, 2017 by Maria Arapoglou, Hotel Management
Dear Guest, Thank you for your nice words. Your comments have been passed to the team. It is really rewarding to know that our efforts are appreciated. We are waiting to welcome you again in Premier!
5 out of 5
by Scott

Ski Stay

Posted Feb 18, 2017 on Hotels
Very nice hotel with great service. A short walk to the gondola/town. Rooms vary slightly across the different blocks, but are generally very spacious and clean.
3 out of 5
by A verified traveler

Butique Hotel

Posted Jan 9, 2017
Overall good. Good location, very friendly personal, shuttle to ski center (but literally all hotels in Bansko offer this service), solid breakfast. But hotel requires urgent remodeling - looking old. I would not rate it like 5 star. There are better hotels for the price in Bansko
Comment from Hotel Management
Jan 15, 2017 by p.drettakis@premiermountainresort.com, Hotel Management
Dear Guest, Thank you for visited Premier Luxury Mountain 5* Resort. We are happy that overall was good and of course that we take under our consideration your feedback. Your opinion it is count for us. Next time please ask to give you suite with direct view in Pirin Mountain and don't miss out to taste French Cuisine that we serve in Nectar Bar. We really hoping next time to see and feel the improvements. Happy New Year!
4 out of 5
by A verified traveler

Posted Sep 26, 2016 on Hotels
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing Premier Luxury Mountain 5* Resort. We feel so happy that we do our best for having and get a great stay, value for money and good memories from Bansko as well. Your opinion it is important for us and always we try to become better and better. We are looking forward to see you again soon and We are Wishing You Happy New Year!!!Best Regards.
4 out of 5
by A verified traveler

Posted Aug 21, 2016 on Hotels
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for visited Premier Luxury Mountain 5* Resort. Unfortunately without posting your comment and only having the rate we can not understand exactly what do you like it and don't. But, We assume that You had an incredible stay, with unique view of Pirin Mountain. High level of service and customer care...We are looking forward to see you very soon back in Winter Period where snow its unbelievable. Best Regards.