"We really enjoyed our stay at the ritz! The property is beautiful and never felt crowded! We loved the burger shack and the beach area. The pool was gorgeous and the drink servers were attentive and friendly! We didn’t love the “resort fee” that covers WiFi and other small things that normal Marriott properties give for free especially for diamond members. Valet is also a mandatory $30 so you end up paying quite a bit of fees on top of an ~$800 room.…""We really enjoyed our stay at the ritz! The property is beautiful and never felt crowded! We loved the burger shack and the beach area. The pool was gorgeous and the drink servers were attentive and friendly! We didn’t love the “resort fee” that covers WiFi and other small things that normal Marriott properties give for free especially for diamond members. Valet is also a mandatory $30 so you end up paying quite a bit of fees on top of an ~$800 room.WW…"

Reviewed on Mar 9, 2020

"Great place for all the necessities. We understand covid procedures, but having the bar closed was extremely disappointing.…""Great place for all the necessities. We understand covid procedures, but having the bar closed was extremely disappointing.WW…"

Reviewed on Nov 8, 2020

"The hotel looked amazing and they also had a restaurant on the property to eat at. During my 7 day stay I found several bugs in my room. I spoke with 4 different employees and a manager was involved as well. My flight didn’t leave until night time which I verbally expressed in person and over the phone prior to arriving and during my stay. Each time it was shrugged off and was told to come and advise them closer to our checkout. On our check out day I spoke with a front desk employee named Kaui and advised her of the situation again she then walked over to her manager named Travis and explained the situation to him and he approved. She stated that we could stay from 4:00pm-9:00pm and pay $100 which we agreed to as well and we thought it all got fixed. Not even 30 minutes later did an employee and house keeping come to the door and ask when we were leaving and called the room and asked as well we explained the situation and that it got approved by the manager Travis. The employee on the phone stated Kaui and Travis already left for the day and that there were no notes of this conversation that we had 30 minutes ago. She stated anything after 5:00pm would be considered as another full day and stated we had to pay over $200.00 or we would have to be out of the hotel by 5:00pm and it was already 4:40pm. They wouldn’t even call the manager to ask if this conversation was true. We ended up walking around the area with some of our luggage and bags. They only kept a few of them.…""The hotel looked amazing and they also had a restaurant on the property to eat at. During my 7 day stay I found several bugs in my room. I spoke with 4 different employees and a manager was involved as well. My flight didn’t leave until night time which I verbally expressed in person and over the phone prior to arriving and during my stay. Each time it was shrugged off and was told to come and advise them closer to our checkout. On our check out day I spoke with a front desk employee named Kaui and advised her of the situation again she then walked over to her manager named Travis and explained the situation to him and he approved. She stated that we could stay from 4:00pm-9:00pm and pay $100 which we agreed to as well and we thought it all got fixed. Not even 30 minutes later did an employee and house keeping come to the door and ask when we were leaving and called the room and asked as well we explained the situation and that it got approved by the manager Travis. The employee on the phone stated Kaui and Travis already left for the day and that there were no notes of this conversation that we had 30 minutes ago. She stated anything after 5:00pm would be considered as another full day and stated we had to pay over $200.00 or we would have to be out of the hotel by 5:00pm and it was already 4:40pm. They wouldn’t even call the manager to ask if this conversation was true. We ended up walking around the area with some of our luggage and bags. They only kept a few of them.WW…"

Reviewed on Jan 20, 2021