First Impressions and billing procedures
Posted Jun 15, 2013
The Harborside Hotel was a nice hotel but I was under the impression that the room rate was $179.00 per night. What was not told to us when we booked the room was that the amenities was an extra $25.00 per day, which we were not expecting. Whenever I booked a room the rate included all amenities which included such things as parking, coffee in room, swimming pool, etc. For this reason, our first impression was not a very good one. You should be upfront with all the extras.