Ratings based on 457 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from San Francisco

Nice hotel for vacations, poor for business

Posted Oct 14, 2017
Pros: Excellent staff, nice clean comfortable rooms, good food, good location
Cons: Internet connection was terrible
Location: Close to restaurants, parks, Guggenheim museum
Excellent in all respects - except internet connection was poor to non-existent
4 out of 5
by Dan

This traveler left a rating score only Posted Jul 14, 2017 on Hotels
5 out of 5
by Oslay

This traveler left a rating score only Posted Jul 11, 2017 on Hotels
5 out of 5
by Barry

5* hotel but bring an umbrella

Posted Jul 2, 2017 on Hotels
Really nice and comfortable hotel. Great restaurant and facilities including secure underground car parking. My only issue is that it took 15 minutes to walk (in the rain) to the exhibition centre so it shouldn't really have exhibition centre in the name!
5 out of 5
by A verified traveler

I'd stay again for sure

Posted May 14, 2017 on Hotels
Good, clean, efficient.
5 out of 5
by Héctor

Posted Apr 15, 2017 on Hotels
It was amazing
5 out of 5
by A verified traveler

Excellent chain hotel

Posted Sep 20, 2016 on Hotels
Excellent cahin hotel but long way from city centre - 10 minute walk and 20 mnute Metro.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 20, 2016 on Hotels
4 out of 5
by A verified traveler

On a business visit in Bilbao

Posted Sep 19, 2016 on Hotels
Business trip and all we needed was a good relaxing atmosphere in order to get ready for the next day. We got that a 100%.
5 out of 5
by A verified traveler

Value, upgrade, convenience.

Posted Sep 17, 2016 on Hotels
The 3 night rate was value. Our Accor Platinum tier was recognised and upgraded eventhough booked through Expedia. 10 min walk to Ansio metro, and 20 minute ride into Bibao. It convenient enough for us for Casco Viejo, Guggenheim etc. We are happy to be back in hotel after 10pm, so location may not suitable if you like eating out, staying out late.