Spa

Reviews of Golden Sands Hotel

3 out of 5
Golden Sands Hotel
Maxwel Main Road, Oistins, Christ Church

Reviews

8.0

Very Good

Rating 10 - Excellent. 33 out of 93 reviews" "
Rating 8 - Good. 40 out of 93 reviews" "
Rating 6 - Okay. 9 out of 93 reviews" "
Rating 4 - Poor. 5 out of 93 reviews" "
Rating 2 - Terrible. 6 out of 93 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monia Videll

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2024
Response from Mechelle on Mar 13, 2024
Thank you.

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly receptionist. Property a little noisy at times. Only tried breakfast on our first day, it wasn't very appetizing or fresh. Did not go for any further meals.
Stayed 14 nights in Feb 2024
Response from Mechelle on Mar 5, 2024
Thank you for your comments.

10/10 Excellent

Chantell Iesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for public transport and supermarket shopping. There is a beach across the road. The accommodation is well equipped for self catering. Rooms are throughly cleaned every day. Brenda the receptionist is brilliant. The staff in the restaurant were polite and helpful. Had a wonderful stay.
Stayed 7 nights in Feb 2024
Response from Mechelle on Mar 5, 2024
Thank you for your comments…

8/10 Good

Janine

Liked: Cleanliness, staff & service
Great stay for a small hotel, convenient to the local buses, restaurants and Oistins Friday night fish fry, I will recommend.
Stayed 4 nights in Feb 2024
Response from Mechelle on Feb 26, 2024
Thank you…

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Mechelle on Feb 24, 2024
Thank you for choosing Golden Sands for you stay…

8/10 Good

Ralph, Hamilton

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good choice for a short term stay
Stayed 3 nights in Feb 2024
Response from Mechelle on Feb 21, 2024
Thank you for choosing Golden Sands Hotel!

6/10 Okay

RABINDRANATH, Hollis

Business traveler
Disliked: Staff & service, amenities
Rooms are big. Staff is ok. Location not the best for Barbados. So much better other locations. Would not stay again.
Stayed 1 night in Feb 2024
Response from Mechelle on Feb 21, 2024
Thank you for your comments!

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst the property is quite tired in parts and in need of a facelift, the staff are lovely and helpful with a real feel of ‘home’ . everything worked fine but was quite dated for example the shower area and the noisy fridge freezer Overall it was lovely and cosy to come home to each day/night and we slept fine Our room was in a great location overlooking the sea and the pool and was great for walking to Oistins or St Lawrence Had a fabulous stay !
Stayed 7 nights in Feb 2024
Response from Mechelle on Feb 21, 2024
Thank you for your comments, we have followed up with our maintenance team....

6/10 Okay

Jeff

Traveled with partner
Liked: Cleanliness, staff & service
Helpfull.staff.
Stayed 1 night in Feb 2024
Response from Mechelle on Feb 12, 2024
Thank you for your comment!

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel the cleanliness, hospitality, and the location.
Stayed 6 nights in Jan 2024
Response from Mechelle on Feb 12, 2024
Thank you!

2/10 Terrible

Ricardo

Disliked: Cleanliness, amenities, property conditions & facilities
👎
Stayed 1 night in Jan 2024
Response from Mechelle on Feb 21, 2024
Thank you for your comment...

8/10 Good

Gregory

Stayed 2 nights in Jan 2024
Response from Mechelle on Feb 12, 2024
Thank ypu

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alt OK
Stayed 1 night in Jan 2024
Response from Mechelle on Jan 16, 2024
Thank you… we look forward to welcoming you once in our area again.

8/10 Good

ELIZABETH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at golden sands . The property does need updating the decorator was painting outside whilst we have been here. Everyday people were cleaning or painting . I cant fault how lovely everyone is . We know that inside the rooms needs a refurb but nothing was dirty it all worked and we were able to be very comfortable .. our room overlooked pool area the noise wasnt too bad from main road as we used pool side bedroom in main appt lounge area . We also ate in restaurant lovely food both during some breakfasts and dinner . The pool area was lovely and very quiet . The buses stop outside so you can either get them to other resorts or bridgetown or 10 minute walk to oistins fish fry .
Stayed 10 nights in Dec 2023
Response from Mechelle on Dec 16, 2023
Thank you for your comments… we work our maintenance team to ensure that the property is kept tidy and clean at all times ..we are happy you enjoyed our cuisine and location of the property. Our team makes every effort to ensure our guests enjoy they stay with us..

2/10 Terrible

Erica

Liked: Cleanliness, amenities, property conditions & facilities
The receptionist sent me to room 201. Its the first time at that hotel and i had no knowledge that room 201 is close to the main road, as a result, i had absolutely no sleep. It was so noisy. I was looking forward to a good night's rest after my flight. I think that the receptionist should have asked me if i was ok with a room close to the road noting the noise. I was really upset. However the room itself was beautiful. Lots of space and it was clean. I will stay there again, but i must get a room that is not close to the road.
Stayed 1 night in Oct 2023
Response from Mechelle on Dec 16, 2023
Thank you for your comments… we will work with our team to have more discussion on room location…this will also depend on availability at time of check in.

8/10 Good

Lorraine

Stayed 1 night in Sep 2023

8/10 Good

Gaynelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

Michael

Stayed 1 night in Aug 2023

6/10 Okay

Vinetta

Stayed 1 night in Jul 2023
Response from Mechelle on Aug 28, 2023
Thank you for considering Golden Sands Hotel!

4/10 Poor

Marjorie

Disliked: Cleanliness, property conditions & facilities
Found old food in the fridge. One burner on the stove was not working. The bathroom door handle/lock was broken and a visitor got locked in the bathroom
Stayed 1 night in May 2023
Response from Mechelle on Jun 22, 2023
We are so sorry for your experience your comments have been shared with the relevant departments for immediate action and follow up.

10/10 Excellent

Roma

Traveled with family
Liked: Staff & service
Nice location and very convenient to take bus to downtown area. Staff are professional and room for value.
Response from Mechelle on Jun 22, 2023
Hi Roma, Thank you...we look forward to welcoming when in our area again!

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Mechelle on Jun 22, 2023
Thank for choosing to stay with us!

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Definitely in need of an upgrade in order to stay relevant, does not help the reputation of Hotels.com
Stayed 7 nights in Mar 2023

6/10 Okay

John

Traveled with group
The facility was a litter tired.
Stayed 2 nights in Mar 2023

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

Nilash

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great service, excellent location, clean and well priced.
Stayed 4 nights in Feb 2023

10/10 Excellent

Saeed

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was very accommodating
Stayed 5 nights in Feb 2023
Response from Mechelle on Feb 24, 2023
It was a pleasure having you stay with us...We look forward to welcoming you next time you are in our area.

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the two abandoned vacant properties on either side take away from the hotel itself.
Stayed 14 nights in Feb 2023
Response from Mechelle on Feb 24, 2023
It was a pleasure having you stay with us...we have been in discussion with the owners of those properties.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To set meeting time in AM was a miss communication
Stayed 1 night in Feb 2023
Response from Mechelle on Feb 20, 2023
Thank you for choosing Golden Sands Hotel!

8/10 Good

Stephen

Stayed 2 nights in Feb 2023

4/10 Poor

Jeremy

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was dark, drab and very tired. Best described as a travelodge on the M1 with a pool! On the plus side, the bed was great and the a/c worked.
Stayed 1 night in Feb 2023

2/10 Terrible

David, Sandy

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived at night, we were met by a grumpy, unfriendly night manager who didn't even talk to us. He merely pointed at things to sign or which direction to go. While my wife and I were struggling up stairs with two bags each, he just stood and watched. He didn't even make a move to help my wife with either of her bags. The room had a sliding glass door to the rear, which had a deformed latch that we were unable to lock so the door was open all night. The bed had one thin top sheet and no blankets. The kitchen shelf had the remnants of some sort of animal droppings. The tile and baseboard in the bathroom were dirty and in dire need of cleaning. We had no hot water unless we asked the front office staff to turn it on. Then it went off again so soon, we could only get one shower at a time. The second morning, we again had no hot water so I heated up a kettle of water and poured it in the sink just so I could shave. We had drinks and a meal in the restaurant, which had terrible service. We were virtually ignored for about a half hour before a waitress came over and took our drinks order. After waiting another 30 to 40 minutes for the drinks, another patron took pity on us and talked to a waitress about our long wait. It was only then, after an hour and 15 minutes that our drinks finally arrived. This friendly local felt so bad for us he even bought us another drink later, after we had eaten our long awaited meal. I would not recommend this hotel.

6/10 Okay

Tamequie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property didn’t have a elevator I was confused when I checked in as a gentleman suddenly showed up to take me to my room which we had to walk up to flights of stairs and around the back of the hotel which I didn’t like. The receptionist just told me he would take me to my room. I was very uncomfortable. People were outback talking loud

6/10 Okay

patrick

8/10 Good

Darcy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room, wonderful people.

8/10 Good

clifford

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is smaller than many of the hotels so quieter. The staff are lovely and the food is excellent and reasonable. I have stayed here three times.
Stayed 1 night in Oct 2022
Response from Mechelle on Oct 11, 2022
Great… as always it was a pleasure having you stay with us once again…

10/10 Excellent

Tulsi

Stayed 1 night in Jun 2022

8/10 Good

Harlan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was easy to get to the room . A nice place for a quick turn around. Just needs a thicker bed sheets cause the AC gets the room really cold
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an old fashioned charm. Although I was in quarantine and couldn't leave its literally across the road from the beach.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Striking distance from Miami Beach, public transportation, and places to eat. Good bang for your buck.
Stayed 1 night in Jul 2021

8/10 Good

Kamini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My trip was pleasant, the staff were very helpful and courteous.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing place to stay
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

8/10 Good

Kenmore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2020

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
I had a wonderful stay, will extend another day. My room was spacious with a great view and staff was wonderful
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good hotel, next to the beach. It’s right on the main road
Stayed 2 nights in Mar 2020
Response from Mechelle on Apr 6, 2020
Thank you for considering Golden Sands Hotel and positive comments.

10/10 Excellent

Verified traveler

Stayed 5 nights in Mar 2020
Response from Mechelle on Mar 17, 2020
Thank you...it certainly was indeed a pleasure having you stay with us! Team Golden Sands

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DUMP Stay away!
This is a terrible hotel and Hotels.com should be ashamed for marketing this hotel on their website! Stay far away from this place!
Stayed 1 night in Jan 2020
Response from Mechelle on Jan 27, 2020
Dear Michael, Thank you for your feedback, it is important to us. We regret that you stay with us fell short of your expectations, please accept our apologies for this. We would like to be afforded the opportunity to see how we can improve, as this is a work in progress, please let us know.