Ratings based on 896 Verified Reviews

4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Excellent value

Posted Feb 18, 2017
Really loved the view and location. I would recommend opting for the package with the US 50 credit included per day. Can't go wrong with that value. Would definitely stay at this hotel next time I am on the island.
Comment from Hotel Management
Feb 19, 2017 by MaureenC, Hotel Management
Dear FJ, We look forward to your return and enjoy hearing of your satisfaction with your package benefit and our hotel's outstanding setting. See you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Moray, Scotland

Beach resort hotel

Posted Feb 13, 2017
Hotel a little tired and dining expensive and nothing special. Offset by relaxed, willing & helpful staff.
Comment from Hotel Management
Feb 16, 2017 by MaureenC, Hotel Management
We are glad you found service to your liking. Thank you for your kind comment for our staff. We are truly sorry to learn dining prices and décor at the hotel did not meet your favour. It's our goal to provide an overall satisfying experience for our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Caribbean

Resort Perfection

Posted Feb 13, 2017
Cons: Front desk staff had a bit of an attitude
Location: St Lawrence Gap is close by for night life A lot of beaches of this stretch Local food short walk away
Hilton Barbados did not disappoint!.. Amenities were excellent, service was great, exec lounge access was a steal! Definitely felt like Resort Paradise!!! Didn't have to leave the hotel to have a good time!
Comment from Hotel Management
Feb 16, 2017 by MaureenC, Hotel Management
Dear JLee, We are very happy to hear how pleased you were with our resort and learn of the great feeling experienced through our amenities and service. Sorry there was a service experience which was not up to our usual standard. Thank you for your compliments and confirmation of an enjoyable time at our resort.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Buffet not great, other food and restaurants good
Comment from Hotel Management
Feb 16, 2017 by MaureenC, Hotel Management
We are pleased to read your compliment for our restaurants and food in general. We thank you for sharing the experience and look forward to our buffet meeting your expectations in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jamaica

The Rooms and the Hotel

Posted Feb 7, 2017
The room is quite modernized and was very clean. The executive lounge was absolutely welcoming and the staff took excellent care to ensure one was comfortable.
Comment from Hotel Management
Feb 10, 2017 by MaureenC, Hotel Management
Dear Maricia, We are extremely pleased to read of your satisfaction with the quality of our rooms and Executive Lounge. Thank you for sharing how cared for and comfortable you felt, because of our Lounge team's hospitality.
5 out of 5
Recommended
for Everyone
by A verified traveler from JERSEY SHORE

BEAUTIFUL HOTEL ON THE BEACH--VERY HELPFUL CHECKIN

Posted Jan 22, 2017
Pros: BEAUTIFUL ON BEACH
Cons: RESTAURANTS
Location: BEACH--NOTHING ELSE
VERY HELPFUL REP AT FRONT DESK.ROOMS BEAUTIFUL WITH BALCONY & VIEW OF THE SEA.PERFECT !!!ONLY OMPLAINTS WERE BAR SERVICE---NOT FRIENDLY AT ALL .NOT ENOUGH CHOICES FOR MEALS & NOTHING AROUND US TO GO OFF PROPERTY BUT OTHERWISE PERFECT
Comment from Hotel Management
Feb 15, 2017 by MaureenC, Hotel Management
Dear Grammy, Sorry you were not aware of the restaurants within walking distance, and those a short drive away. Our Concierge team would have been delighted to assist with information and bookings. We aim to deliver an overall satisfying stay to our guests and are sorry your dining expectations were not met. We are pleased to hear you enjoyed the beauty and amenities of our hotel and found service from our Front Desk team to your liking. Thank you for your feedback on bar service. This is uncharacteristic of our team. We were glad to have you as our guest and look forward to welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

My first Hilton

Posted Jan 20, 2017
Hotel wasn't too crowded. Room 1st floor and was not disturbed by outside noise. Stain on carpet that did not get removed and not enough hangers. Left note for cleaning person but was not acted upon. On other matters, spoke to reception a number of times who dealt with my issues admirably e.g. lost key, safe not working and facilities information. Gym OK, mostly machines and dumbells, however, not on the 6th floor as mentioned in their in room directory. Did suggest they have an orientation meeting for new guests as I felt I did not properly make use of what was available.
Comment from Hotel Management
Jan 28, 2017 by MaureenC, Hotel Management
Dear Jeff, Thank you for taking the time to provide comments on your stay. We are happy to hear you enjoyed your room environment and regret there were concerns with other incidents. It is our intention to provide a hassle free, enjoyable experience and we are sorry for all that occurred. Thank you for your suggestion on providing guest information.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice beach

Posted Jan 16, 2017
Loved the beach. The beach at the hotel is very nice, also a very close public beach to walk to. Staff is very friendly.
Comment from Hotel Management
Jan 17, 2017 by MaureenC, Hotel Management
Thank you for your compliment for our staff. It is great to hear you loved the beach at our location
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2017
Pros: The room are clean. Nice ocean view.
Cons: Please, stop Bob Marley.
Location: Near Bridgetown, a lot of nice restaurants, about 10 minutes drive. The road are very poor. We rent a car... and have a flat, there is so much hole
Nice hotel but if you want to snorkle, that's impossible. Too much waves. Nice white sand, perfect if you want to walk on the beach. But..... you will need to love Bob Marley. Bob Marley, from the morning till the end of the day. It makes me crazy. It's not quiet. Everywhere you will ear Bob Marley. At the pool, at the beach... on the restaurant at the beach... all day long.
Comment from Hotel Management
Jan 15, 2017 by MaureenC, Hotel Management
Thank you for your feedback. We aim to provide a rewarding stay for all guests and are sorry your preference for quiet was not met. We are pleased to learn your room and its view met your approval and look forward to meeting your expectations in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta GA

Beautiful views from all windows

Posted Jan 9, 2017
Excellent clean friendly facility. Good waves for body surfing. Short bus ride to city. Beautiful views and walking distance to historic Garrison Savannah with horse racing and the Barbados Museum. Only two minor issues, onsite restaurants are very expensive and the beds are rather firm.
Comment from Hotel Management
Jan 15, 2017 by MaureenC, Hotel Management
Dear Cameron, Thank you for sharing your pleasure with our views and available recreational activities. We do want to provide an overall satisfying stay and are sorry to learn there were concerns. Hope to meet all your expectations in the future.