Ratings based on 599 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice beach

Posted Jan 16, 2017
Loved the beach. The beach at the hotel is very nice, also a very close public beach to walk to. Staff is very friendly.
Comment from Hotel Management
Jan 17, 2017 by MaureenC, Hotel Management
Thank you for your compliment for our staff. It is great to hear you loved the beach at our location
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2017
Pros: The room are clean. Nice ocean view.
Cons: Please, stop Bob Marley.
Location: Near Bridgetown, a lot of nice restaurants, about 10 minutes drive. The road are very poor. We rent a car... and have a flat, there is so much hole
Nice hotel but if you want to snorkle, that's impossible. Too much waves. Nice white sand, perfect if you want to walk on the beach. But..... you will need to love Bob Marley. Bob Marley, from the morning till the end of the day. It makes me crazy. It's not quiet. Everywhere you will ear Bob Marley. At the pool, at the beach... on the restaurant at the beach... all day long.
Comment from Hotel Management
Jan 15, 2017 by MaureenC, Hotel Management
Thank you for your feedback. We aim to provide a rewarding stay for all guests and are sorry your preference for quiet was not met. We are pleased to learn your room and its view met your approval and look forward to meeting your expectations in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta GA

Beautiful views from all windows

Posted Jan 9, 2017
Excellent clean friendly facility. Good waves for body surfing. Short bus ride to city. Beautiful views and walking distance to historic Garrison Savannah with horse racing and the Barbados Museum. Only two minor issues, onsite restaurants are very expensive and the beds are rather firm.
Comment from Hotel Management
Jan 15, 2017 by MaureenC, Hotel Management
Dear Cameron, Thank you for sharing your pleasure with our views and available recreational activities. We do want to provide an overall satisfying stay and are sorry to learn there were concerns. Hope to meet all your expectations in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Pretty decent

Posted Jan 5, 2017
For our first time in Barbados, it was overall a great experience. Access to the Executive Lounge was a nice treat as it gave us a nice snack with happy hour drinks. The hotel did a fabulous job on New Year's eve! Our only complaint was not enough towels in the room.
Comment from Hotel Management
Jan 6, 2017 by MaureenC, Hotel Management
Dear Sue, Thank you for sharing your satisfaction with our Executive Lounge benefits, as well as your delight with our New Year's Eve festivities. It is our aim to provide our guests with only the best experiences and regret we did not make your towel experience right, prior to departure. We are extremely pleased to learn your first trip to Barbados was a memorable and enjoyable one and look forward to welcoming you back, to our island and hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach

Posted Jan 1, 2017
Amazing it was relaxing and more than what i expected
Comment from Hotel Management
Jan 6, 2017 by MaureenC, Hotel Management
We are delighted to learn the experience at our resort was relaxing and exceeded your expectations. Thank you for sharing. Come again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from East Coast, USA

Excellent hotel, staff and facilities

Posted Dec 28, 2016
Pros: The most friendly and helpful staff I have ever encountered, even when no one was watching.
Cons: If only we had more time to get away from work and the kids school we could live there.
Location: Has pools, snorkeling, surfing, smooth sand, nearby shopping, etc etc.
Excellent hotel, extremely friendly and helpful staff, great food, great access to anywhere else. You don't need to go anywhere else because they have beaches (calm or with waves for surfing), pools, fantastic fitness center, spa, kids club, and on and on. Every day different things are going on. And at the end of it all, our bill for frequent breakfasts and meals, room service, other services and even a very expensive special dinner for Christmas was much less than half what I was expecting. Recommend it to anyone who wants to relax, have fun, or whatever.
Comment from Hotel Management
Jan 15, 2017 by MaureenC, Hotel Management
Dear Frank, Thank you for sharing information on the exciting experience had by your family. We are pleased to have met your requirements for fun and relaxation and learn that our activities, dining, recreational facilities and location made a wonderful impact on your stay. We are also happy our service met your expectations and thank you for your kind comments for our team. It's understandable how the overall experience can make you desirous of staying and we look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Excellent experience

Posted Dec 28, 2016
Pros: It was everything we expect from a Hilton. Clean and updated. Very nice place to stay
Cons: I would have to say it would have been nice to have some more quick and easy food choices. Maybe a few more choices on the pool/beach menu.
Location: On a beautiful beach. The Rum factory was interesting. We did some shopping in Bridgetown. Snorkeling is a must and don't miss the Friday fish fry.
We ended up at the Hilton as our timeshare was unsuitable. Last minute we were able to get a room for the week. It was wonderful. Comfortable,clean and very friendly staff. Beautiful beach! We did feel limited on food choices. The restraint with the bar had a great dinner menu and was delicious.
Comment from Hotel Management
Jan 6, 2017 by MaureenC, Hotel Management
Happy to learn we are maintaining our Hilton standards. Thank you for your compliments and for taking the time to share information on your exciting activities. We sincerely appreciate all your comments and are glad you took the opportunity to stay at our resort. Come again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Best hotel resort in Barbados!

Posted Dec 17, 2016
Hotel is in a great, quiet location! Friendly staff, especially Grafton by the pool! Room was always clean and we loved our view of Carlisle Bay!!!
Comment from Hotel Management
Jan 6, 2017 by MaureenC, Hotel Management
Dear Marc and Lisa, We are happy to learn of your love for your bay view room and the hotel's location. Thank you for your kind words for our resort and staff. We will be sure to advise Grafton how pleased you were with his service. Hope we can welcome you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jamaica

Posted Dec 13, 2016
Great location. It was raining the night I landed in Barbados. Road area close to the hotel was flooded. However by morning the place was dry. Excellent location. Beautiful hotel and lay out designed. I would recommend to friends and family Hotel need a shuttle service.
Comment from Hotel Management
Jan 6, 2017 by MaureenC, Hotel Management
Dear Joseph, We thank you for taking an interest in our hotel and welcome your thoughts on transportation. It is rewarding to learn you enjoyed the beauty of our resort and it's surroundings. Come again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Posted Dec 10, 2016
Hotel staff were courteous and accommodating. Greeted with delightful music via steel drumming upon arrival. Wonderful experience.
Comment from Hotel Management
Jan 15, 2017 by MaureenC, Hotel Management
Dear Kisha, We are delighted to learn you were happy with our steel pan welcome. We want our guest to have the best experiences and thank you for your kind words for our staff's hospitality.