Ratings based on 377 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from NC

About what you would expect

Posted Oct 29, 2017
A few negatives for me were: no elliptical in the fitness room, nothing but breads for breakfast, and no directions for TV operation or channels (we had to get something besides static). Otherwise a nice, clean, convenient and friendly place to stay.
Comment from Hotel Management
Nov 3, 2017 by Macy, Hotel Management
Thank you for your review, as a full service hotel, we are not permitted to host a complimentary breakfast. We do have an elliptical on order and hope to have it soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

fine but

Posted Oct 23, 2017
The gentleman who checked us in was quite pleasant however, he was chewing tobacco! He had a big wad of chew in his mouth and even paused to spit into his water bottle (which was clear and filled with disgusting spit. I know we checked in late at night and he probably doesn't usually greet that many customers, but for goodness sake, that is a foul welcome.
Comment from Hotel Management
Nov 3, 2017 by Macy, Hotel Management
Erika, I am SO SORRY! This is horrible and will be addressed immediately.
4 out of 5
by A verified traveler

Posted Sep 8, 2017 on Hotels
Comment from Hotel Management
Nov 3, 2017 by Macy, Hotel Management
Thank you!
4 out of 5
by Amy

Posted Sep 5, 2017 on Hotels
Staff was very polite and accomodating. I was always greeted with a smile by employees.
Comment from Hotel Management
Nov 3, 2017 by Macy, Hotel Management
Thank you!
4 out of 5
by A verified traveler

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Nov 3, 2017 by Macy, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Close to highway, shopping and food.

Posted Sep 2, 2017
Only stayed for a single night but it was comfortable and convenient. A little pricey and would probably look for a more reasonably priced location next time through.
5 out of 5
by Margaret

Posted Aug 7, 2017 on Hotels
Comment from Hotel Management
Aug 24, 2017 by Macy, Hotel Management
Thank you Margaret for a great review
4 out of 5
by Barbara

We would stay again

Posted Jul 20, 2017 on Hotels
We just needed a place to sleep for the night. I'm normally pleased with holiday inn express and that is why we chose this one. The room and bathroom are kind of small. We slept well. The beds were clean the room was clean. A bit disappointed that there was no continental breakfast. Breakfast was offered but you had to pay in the restaurant. The shower was excellent. Had excellent pressure. I would stay here again.
Comment from Hotel Management
Jul 25, 2017 by Macy, Hotel Management
Thank you for your review! We commonly get mistaken as an express, though we are full service, and have an on-site restaurant and bar.
5 out of 5
Recommended
for Families
by A verified traveler from Florida

Nice Stay

Posted Jul 7, 2017
Pros: When we go we don't have a car and they are so good about picking us up and dropping us at the airport. They also gave us a ride to the Mall
Cons: The breakfast was kind of expensive, $10 each. It was a buffet and food was OK, just seemed kind of high priced. Service was great.
Location: Mall just across the highway. Within walking distance but no sidewalks. Be safe drive or ask for a ride. Movies, restaurants and lots of stores.
I fly in once or twice a year to spend one night and fly out the next day. I go to pick up my kids from grandma's house. We always stay here.Staff were great driving us to the Airport and Mall, always friendly and never seemed bothered.The pool is so nice, indoor and just the right temperature It was always clean and had fresh towels. I love the giant saltwater fish tank in the lobby. Very pleasant place to stay, I will stay here again in the future.
Comment from Hotel Management
Jul 18, 2017 by Macy- Assistant General Manager, Hotel Management
Thank you for a wonderful 5 star review! We appreciate your business!
4 out of 5
by A verified traveler

Posted Jun 29, 2017 on Hotels
Comment from Hotel Management
Jul 18, 2017 by Macy, Hotel Management
Thank you for your review.