On arrival the hotel seems nice. We arrived early for check-in and reception stored our luggage for us until check-in time. Unfortunately, on checking in we were allocated an incorrect room. We have a booking confirmation clearly showing one King and one Double bed. The room we were allocated had three single beds with 2 of them pushed closely together to form a double bed, although they were individually made up at that point. Reception told us that they do not offer the type of room we had booked and we would need to take this up with our booking agent. The room itself was very dark and, if you like your privacy when using the bathroom, I would not recommend booking the hotel, as anyone in the bathroom can easily be seen through the door. Even if the door was not glass, it did not close properly, meaning the bathroom was visible through the gaps. We had paid the additional charge for breakfast and this was adequate but not what would be expected from a 4 star hotel. Overall, it was a pleasant enough stay but do not feel the hotel can justify calling itself 4 star.