Could have been good if the basics were in place
Posted Jun 21, 2015
First impression of the apartment was very good. Nice, big & reasonably well furnished. The kitchen had a good range of appliances, (including Dishwasher, Microwave & fridge/freezer). The bedroom & bathroom were both a good size & well fitted. I was a little less impressed when I realised there was no kettle and the pots, pans etc. were quite minimalist. I also had to unblock the wash hand basin before it was useable. After this things seemed OK. for a couple of days, until we did not get any room service at all. This meant that we had no clean towels, no replacement loo rolls, no bins emptied, and no room cleaning. There was no facility anywhere in the building to dispose of waste, and no where to replenish towels & loo rolls. After 6 days I saw a cleaner and asked her for some replacements, and she said that she would come and sort the room, which she did, and things returned to how they should of been. I do not think that I should have to tolerate dirty bins, towels & poor service in a hot country, especially when this was far from one of the cheapest accommodations in Barcelona. Overall we had a fantastic holiday would recommend Barcelona to anyone, but stay away from Apartaments Suites Independencia until they get there act together.