Ratings based on 572 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Cincinnati, Ohio

Very nice hotel! Excellent staff, ample breakfast.

Posted Aug 13, 2016
Stayed at Ayes on Carrer Casp 4 days. Great neighborhood -- easy walk to museums, plazas. Right on transport lines. Offers bikes to rent. Offers a full breakfast that was truly a treat. Restaurant offered small but well prepared dinner options -- great option after day of sight seeing. Hotel staff is multi-lingual, cheerful, informative, very helpful. Room was surprisingly large and well designed -- modern and clean. Bathroom had tub and separate shower. Altogether great travel option!
Comment from Hotel Management
Aug 14, 2016 by E. García - Community Manager - Ayre Hotel Caspe, Hotel Management
Thank you so much Devorah!!! We are so pleased to see our daily work worths, and that we reach our visitor's expectations. I hope we can become your hub in Spain! Greetings,
4 out of 5
by A verified traveler from Texas

Excellent location

Posted Aug 3, 2016
This is my third time staying at the hotel. It is great location to everything. I've always had a great experience. The AC wasn't working very well but they fixed it immediately. Fast service!My room cleaner ,Yucocira, took the time to set up a birthday spread in my room. A personal card, cava and a dessert. It defiantly made my day. It exceeded my expectations. At first when checking in, the front staff was rude when I inquired about breakfast. But Yucocira made up for the rudeness. Will go again!
Comment from Hotel Management
Aug 7, 2016 by E. Garcia - Community Manager - Ayre Hotel Caspe, Hotel Management
Thank you so much for sharing this experience!!! We love surprises...and love to reach our guest's heart. Hope to see you again soon!
3 out of 5
by A verified traveler from Hamburg

Passables Hotel in relativ zentraler Lage

Posted Aug 2, 2016
Pros: Die örtliche Lage in einer weniger belebten Seitenstraße mit Nähe zum Zentrum, der Komfort der Matratze und das freundliche Servicepersonal.
Location: Fußläufig erreicht man die Innenstadt. Im direkten Umfeld sind wenige kleinere Cafes und Bars. Die Umgebung ist asiatisch geprägt.
Gebucht wurde das Hotel ohne Frühstück für eine dreitägige Städtetour. Der Aufenthalt erfolgte also lediglich zum Schlafen. Das Zimmer lag im vierten Stock war für zwei Personen ausreichend groß. Es ist auf Pflegeleichtigkeit ausgelegt, d.h. kein Teppichboden. Die Möbel weisen deutliche Gebrauchspuren auf. Die Stühle waren fleckig. Ein Stuhl hatte eigenartige mittige Flecken, was innerlich gegen die Benutzung sprach. Gemütlich war das Zimmer eher nicht. Das Zimmer lag zur Straßenseite, was aber aufgrund einer geringeren Verkehrsfrequenz völlig in Ordnung war. Die Matratze war fest und damit gut. Auch als Bauchschläfer konnte man darauf liegen. Insgesamt ist das Hotel etwas hellhöriger, so dass man Gespräche auf dem Flur gut verfolgen kann oder der Toilettengang des Mitbewohners miterlebt wird. Ansonsten ist das Publikum eher asiatisch geprägt. Zum Frühstück kann nichts gesagt werden, da dies nicht gebucht wurde. Für 13 EUR pro Person war uns dies zu teuer. Dafür gibt es in der Nähe verschiedene Bäcker, die zum Frühstück ein Croissant und einen meist guten Kaffee anbieten (ca. 2 EUR insg.). Der Zimmerdienst war oberflächlich und hat im Wesentlichen die Betten gemacht und die Handtücher gerichtet und kurz gewischt. Offensichtliche Haare im Bad fanden sich nach der Reinigung wieder.
5 out of 5
by A verified traveler from venezia

Albergo confortevole e centrale

Posted Jul 27, 2016
Pros: Camera confortevole e pulita con cambio biancheria giornaliero compreso federe dei cuscini, colazione a buffet abbondante e per tutti i gusti
Cons: il fatto di non poter aprire le finestre e mancanza di una terrazza in camera, è un po' limitante, ma comprensibile per evitare problemi di smog.
Location: Posizione ottima, fuori del caso del centro ma centrale rispetto a molti monumenti e luoghi da visitare
Buon albergo, pulitissimo, confortevole con colazione a buffet super e per tutti i gusti. Personale molto gentile e disponibile a dare informazioni su cosa vedere e dove mangiare
Comment from Hotel Management
by E. García - Community Manager - Ayre Hotel Caspe, Hotel Management
Gentile Gira, la ringrazio tanto per la vostra visita, e anche per i suoi commenti. Ogni uno di loro ci offre la possibilitá di migliorare i nostri servizi. Cordiali saluti,
1 out of 5
by A verified traveler from New York

Got Rob in the lobby!

Posted Jul 25, 2016
Bag was snatched right in the lobby with two staffs present! I was asking for help to call the police right away and first offer was to give me the police station address and was told to report it myself! Just traumatic!
Comment from Hotel Management
Jul 29, 2016 by E. García - Community Manager - Ayre Hotel Caspe, Hotel Management
Dear Kenneth, we are deeply sorry about what are you sharing with us. Our staff is prepared to do what we've got in our hands to offer any possible assistance. The normal procedure, according to police suggestions, are to redirect the guest to the police station to make the report. Anyway, as I reported in other review you made, we are at your entire disposal of anything you might need in assistance for this traumatic issue. Greetings,
4 out of 5
by A verified traveler from Lille

Bel hôtel

Posted Jul 23, 2016
Location: Parc de la Ciutadella, Arc de Tiomf, passeig de Gracia, Plaça Catalunya, Rambla, Barrio Gotico, port et plage.
Hôtel bien situé, proche de l' Arc de Triomphe/ Parc Ciutadella et de la station de métro Tetuan. Chambre propre et confortable. Personnel accueillant.
Comment from Hotel Management
by E. Garcia - Community Manager - Ayre Hotel Caspe, Hotel Management
Merci Beaucoup!
1 out of 5
by A verified traveler from New York

Backpack was stolen/snatched in the lobby!

Posted Jul 20, 2016
Very horrifying!My backpack was snatched right at the hotel lobby!I was frantic and begged staff to call police right away but was only told to go to police station and file a report!No sense of urgency to call police!This is not a safe hotel!Please stay away!
Comment from Hotel Management
Jul 29, 2016 by E. García - Community Manager - Ayre Hotel Caspe, Hotel Management
Dear Kenneth, as we expose in other reviews, we are very aware of what we can do and not. Our staff is always prepared to solve any issue, always if this is in our hands. Anyway, please feel free to contact us to provide any assistance you might need.
4 out of 5
by A verified traveler

Posted Jul 19, 2016
It was a very comfortable hotel in a good location
Comment from Hotel Management
Jul 23, 2016 by E. García - Community Manager - Ayre Hotel Caspe, Hotel Management
Thank you so much!
3 out of 5
by A verified traveler

Business bedingtes WE - Als solches sehr gut.

Posted Jun 17, 2016
Rundum perfektes WE ;-) Als Kurz-Trip-Hotel sehr zentral gelegen & sehr zu empfehlen ! ..........................................................................................................................................-.......................................................345679005;//((€&@0976(///;)&@876:::///;)&@"07654/-/;&sghlöäüzztessdhköäüztrrdssfhkäüoteesssglöüpzressfhläüoizrsqsköüoiutrwwdjlöiuzrwaaeuüüöjgfawtupüüfssfhklüotredjkläüotrdssgjöüüzeddgkk
Comment from Hotel Management
Jun 22, 2016 by E. García - Community Manager, Hotel Management
Thank you so much!
2 out of 5
by A verified traveler from vancouver

private room style hostel

Posted Jun 11, 2016
Pros: location
noisy, tiny, super basic, kind of clean and a so not friendly manager. FYI: don't go there if you have ANY mobility challenges.
Comment from Hotel Management
Jun 12, 2016 by E. Garcia - Community Manager - Ayre Hotel Caspe, Hotel Management
Dear Doris, thank you for visiting our lovely city. We are so sorry if we didn't meet your expectations. Feel free to extend your comments, if you would like, to socialmedia.caspe@ayrehoteles.com, it will be so helpful for us to identify any mistake we could have done. Thank you for your cooperation.